One day I'll get hotel in Asia with a soft bed........

Good value for money with great views of the Mekong... would stay again

Stayed in August 2025

Nothing

Overal just a great hotel. They could improve on their knowledge about the Laos side Mekong slow boats. Information about depature times, and even slow boat bookings would be a plus!

Stayed in July 2025

We stayed only a night, so cannot judge a lot about this place. It had all we needed. The staff was nice and played with our kid while we were eating - great service so we can have 5min in rest. You can borrow umbrellas and it is in walking distance from the Chiang Mai/Chiang Khong bus stop in Chiang Khong (400m). We booked the agency for slow boat to Luang Prabang recommended by the hotel and it worked out smoothly.

Stayed in July 2025

Once you get past the facade of the exterior and the lobby, the hotel presents as much older than it actually is due to a lot of deferred maintenance and neglect. It is clearly the nicest hotel in the rural area and it seems ownership has rested on those laurels (perhaps tragically, like many places, out of necessity while recovering from the consequences of COVID lockdowns). The air conditioning initially did not blow cold, and upon checking the filter was filthy with a thick layer of dust and dirt. We asked for it to be cleaned and the staff eagerly did so while we enjoyed a walk and dinner at a restaurant along the river. It was spotless upon our return, with the air blowing strong and cold. The executive suite I booked was a single room (making it not a suite, but a standard room) and did not have a desk (making it not very "executive"). I booked this type of room because I work nights and sleep days, and naively assumed there would be a separate sleeping space (implied by suite) and a dedicated workspace / desk (implied by "executive"). Finding neither, I asked for permission to use the smallest vacant meeting room in the basement to work at night, so as not to keep my wife awake or disturb other guests with late-night online meetings (I even offered to pay for the privilege). This was summarily denied (I believe due to hotel policy) but the staff did eagerly try to accommodate me in many other ways. They offered me a place to work in the lobby, brought a fan out for me, offered me bug spray and the very next morning brought a rolling table and a convention-style high-backed chair to my room so I could work in my room in the early evening until my wife went to sleep. This was not ideal - but clearly the staff did their best to creatively accommodate me within the bounds of policies set by ownership and management, which was endearing. Ultimately, it worked out just fine for me.

I hope the management of this hotel recognizes how lucky they are to have such exceptional staff - absolutely committed 100% to supporting their guests. The score of our review would be much, much lower if not for the staff working so hard to take care of us in every way. We were so grateful they were there and would certainly come back because of how well they took care of us. What really struck us (especially here in 2025 when such experiences are so rare) was how deeply the staff's heart was in their work. Sometimes, you can feel that staff are only taking care of you because it is their job. Every single staff member we interacted with at the hotel - from front-desk staff to restaurant staff to housekeeping and maintenance - it was clear they were taking care of us because their heart was committed to caring for their guests. We felt truly like guests visiting distant family rather than customers of the hotel. It was a warm, welcoming feeling that's almost impossible to find in the modern age. The beds are super comfortable, with luxury mattresses and sheets. The air conditioning was cold (after cleaning, see below) and the shower was hot with good water pressure. The Hotel sits on the Mekong river and offers gorgeous views from the rooms, the balconies of the rooms, the restaurant, the lobby seating areas and the veranda. Bicycles are offered free of charge for riding around the local area - where there is a 7eleven, a few places to get traditional Thai massage and a few small markets, restaurants and family-owned general shops. There is a boardwalk in front of the hotel along the river that runs for several hundred meters in both directions - great for sunrise or sunset walks. Also - don't miss the "Tom Yom" restaurant about 200m north of the hotel along the riverfront road. We particularly enjoyed an evening meal at sunset here, where the food was tasty and the staff was kind.

Stayed in May 2025

Not much to do in the local area, very little English spoken

Decent room and balcony overlooking the river. Good price, good breakfast.

Stayed in March 2025

Executive room was probably a bit over priced for what it was but I still enjoyed it. Breakfast is quite basic buffet and was ok.

My room looked out over the Mekong so it was great to just sit and enjoy the view. Staff were also very helpful and helped me check in earlier than anticipated. Food in the restaurant was very good for lunch and evening meals.

Stayed in February 2025

Great place, all clean and good. Annoying, random loud click from my air con kept me awake though. Bed was very Comfy,breakfast was standard Thai / European fair.

Stayed in March 2025

It is a quirk of mine that I always check my route out of multi-storey hotels should there be a fire/emergency. It helps me feel safe. In this instance I was horrified to see the stair well was blocked behind the fire escape door with spare furniture on all the levels down to the ground floor. Not good at all.

This hotel was really very nice. The staff were charming and helpful, particularly the reception staff. We didn't use the pool which looked very pleasant. We did use the free bicycles to ride along the river cycle path and into town, they were not well maintained but did the job. The bed was comfortable, the shower great and we had a lovely balcony overlooking the river and enjoyed a good dinner and breakfast at the hotel on the patio overlooking the river. The staff kindly did us a vegetarian dinner which was much appreciated.

Stayed in January 2025

As on par with most beds over here , it was hard

Awesome location looking at the River

Stayed in January 2025

Coffee could be fresh / made using a proper machine instead

Free bikes to enjoy the cycle path along the river promenade! Clean pool and quiet hotel. Staff helped organise a transfer to the Laos Friendship bridge to cross the boarder.

Stayed in December 2024

I have a peanut allergy and they cook in peanut oil so it made eating here difficult

Great location with a great view of the Mekong . Great location for catching a long boat to Luang Praubang

Stayed in January 2025

No coffee machine, breakfast was cold

Super warm welcome from reception. Room was spotless & overlooking the river. Magnificent views of Laos and the Meakong River Breakfast there wasn’t much choice and everything was cold. Hotel should invest in a coffee machine and make a variety of eggs to order so breakfast is warm Would I stay here again. Absolutely I would

Stayed in January 2025

Loved the free bucket which we thoroughly enjoyed and afternoon cycling along the river! Lovely

Stayed in January 2025

I missed a desk with a chair in my room. An odd thing at breakfast: cereals, including muesli, were available, but no milk or yoghurt. After asking, the staff brought me one cup of yoghurt. More options for vegetarians would be nice.

Lovely view over the Mekong. Friendly and helpful staff. Free use of bicycles. Close to the bus station.

Stayed in January 2025

Bathroom is required some maintenance.

Tower and blanket are white and clean.

Stayed in January 2025

View room

Stayed in December 2024

Breakfast was just ok Bed topper was rock hard - I had to take mine off of the bed

Clean, comfortable room with lovely view of the Mekong Friendly helpful staff

Stayed in December 2024

Nothing!

Amazing customer service which was very welcomed after a long travel day. Excellent amenities and lovely room. Good breakfast options. We could only stay one night but definitely would have stayed longer if our itinerary allowed!

Stayed in October 2024

Nothing major, the only small gripe would be that the hotel restaurant prices were high and options limited. We ended up having to adventure into town to find more reasonably priced food which is a shame as we would have liked to have had dinner here with the view!

We stayed at Fortune Riverview for just one night but very much enjoyed our stay. The staff were very helpful and spoke excellent English. They arranged us a transfer to the border the following morning that was cheaper than a tuktuk in town would have been. The room was probably one of the best we had in Thailand, clean, comfortable and spacious. The balcony had wonderful river views and we enjoyed our evening sat watching the river and Laos slowly descend into darkness. Breakfast was great, good options and decent coffee. My only ask would have been for some fried rice as well as boiled rice just to add a bit of variety. Otherwise well worth picking as your stay if you want to break your journey to/from Laos up!

Stayed in November 2024

A lovely big hotel wit great river views from the room. 2 single beds were in our room and were very comfortable. Very clean everywhere. Food in restaurant was good but cold and dishes didn't come out all together.

Stayed in November 2024

Breakfast should start earlier, at least 6.30 am

The room was very nice, with a nice view on the river and the staff were very nice. Before going to stay in this hotel I stayed in The heritage hotel in Chiang Rai, which was a real disappointment. It is rated as a 5 stars BUT IT IS NOT !!!!! and the reception were not friendly or helpful. So it was a real joy to have a very nice Hotel The fortune riverview and friendly staff. With my job I travel all the time all around the world so I know what I should get !@@!

Stayed in November 2024

The restaurant on site didn’t have good food

The room was clean and spacious. The pool was nice to relax and swim in.

Stayed in October 2024

The use of room freshener scent or spray it’s far too strong and felt toxic!

Good river location, use of free bikes to ride along the purpose built river bike path. Friendly staff!

Stayed in August 2024

The menu could have some other "western" selections added. Not everyone likes fish meals. The room needs a desk to work at and the bench seating is never going to be comfortable, so add a nice comfortable chair or mini sofa.

The breakfast was adequate, but nothing special. They could do much more. I liked the view from the balcony. The staff were super pleasant and helpful, My friend appreciated the free bikes.

Stayed in June 2024