Reviews of Golden Triangle Palace Hotel 3 stars
590 Phaholyothin Road, 57000 Chiang Rai, Thailand

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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewthe staff was amazing!!
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewPerfect location. Amazing food. Welcoming staff. Clean room.
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 July 2025 · Stayed in June 2025
Verified reviewLocation good and balcony nice to sit on
Bed was hard as nails. Room very small and dark. Room wasn’t made up on second day, no bottled water replaced. Bathroom was a bit grubby and shower completely hopeless. Wasn’t cheap either!
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewExcellent stay, such great people would definitely reccomend
Thank you for the great review! We are honored and glad that you had a wonderful time at our hotel. We are pleased with the clean room and that our hotel is convenient for your travel and we are very glad that you are satisfied. Your advice means a lot to us. We hope to welcome you again soon!
Thank you for the great review! We are honored and glad that you had a wonderful time at our hotel. We are pleased with the clean room and that our hotel is convenient for your travel and we are very glad that you are satisfied. Your advice… Show more
Reviewed: 19 April 2025 · Stayed in February 2025
Verified reviewReviewed: 12 April 2025 · Stayed in March 2025
Verified reviewGreat location and friendly staff.
Bed was very hard and bathroom could do with updating.
Reviewed: 14 March 2025 · Stayed in March 2025
Verified reviewReviewed: 7 March 2025 · Stayed in March 2025
Verified reviewIt is my second time at the Golden Triangle Palace, which is centrally located yet quiet, in a lush garden. Very well maintained Thai style buildings. Relaxing ambient, calm, very friendly staff. Halfway between the clock tower and the night market, 5 minutes by foot. Ample parking.
The mattress is a little bit on the hard side, but that's me.
Thank you for your feedback. We will improve and fix the issues you encounter. Thank you.
Reviewed: 26 February 2025 · Stayed in February 2025
Verified reviewLocation was excellent and the staff were amazingly helpful.
Bathroom could have been cleaner.
Thank you for your feedback. We will improve and fix any bugs that arise.
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewNice friendly staff coupled with an excellent location and cleanliness.
The bathroom was alittle outdated
Sorry for what happened And thank you for your feedback. we'll be happy to fix it. thank you.
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewReviewed: 9 February 2025 · Stayed in February 2025
Verified reviewVery central location, nice garden, very helpful owner and staff, very good travel desk.
Only downside was motorbike noise late at night. I expect that all local hotels have a similar issue. If you want to be in the middle of town, then that comes with consequences. Even so, I was woken up at 1am a couple of times.
Thank you for your feedback.
Reviewed: 9 February 2025 · Stayed in January 2025
Verified reviewA lovely central hotel, a beautiful traditional building, and very close to the night market and the weekly walking market. The staff were very nice and helpful
Thank you for your compliment. See you again next time.
Reviewed: 2 February 2025 · Stayed in February 2025
Verified reviewReviewed: 1 February 2025 · Stayed in February 2025
Verified reviewReviewed: 21 January 2025 · Stayed in November 2024
Verified reviewReviewed: 17 January 2025 · Stayed in January 2025
Verified reviewProperty is excellently located in a green oasis very close to the night bazaar yet far enough away from crowds and noise. Staff were very helpful offering suggestions and directions when we needed them. Staff named Pooh even helped to book our next hotel in Phrao. Hot drinks and bananas were great when we had an early morning start. Free private parking on the premises was great as we were on a self-drive road trip.
The low water pressure in the shower.
Reviewed: 15 January 2025 · Stayed in January 2025
Verified reviewWell maintained property, friendly and helpful staff. Large room in a quiet area of town not far from the action of the city center. Staff helped with scooter rental and were knowledgeable about the local sightseeing spots. Very enjoyable stay.
The bed was on the firm side, not uncomfortable, but firm… however I didn’t have any issues sleeping well because of it. In fact, I woke up feeling refreshed each morning.
Reviewed: 15 January 2025 · Stayed in November 2024
Verified reviewReviewed: 9 January 2025 · Stayed in January 2025
Verified reviewReviewed: 5 January 2025 · Stayed in December 2024
Verified reviewI loved the rustic Lanna design of the plaace. It felt like a jungle temple in the city centre. The staff were really friendly, polite, and helpful. It's close to the city centre. Rooms are a good size and the garden interior of the hotel gives impression you are much further away from the city centre than you are.
The first room I was in had a very moldy bathroom ceiling, and the traffic sound was really loud. I moved to a different room later which had a cleaner bathroom and was much quieter, and it made a world of difference. Despite the mosquito nets, I was feasted on for my 6 nights here.
Reviewed: 4 January 2025 · Stayed in November 2024
Verified reviewReviewed: 2 January 2025 · Stayed in January 2025
Verified review