Reviews of GOTUM Hostel 2 & Money Exchange 2 stars
68 Thalang rd.,Taladyai, Muang, Phuket, 83000 Phuket Town, Thailand
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Reviewed: 13 December 2024 · Stayed in November 2024
Verified reviewI booked this place and when arrived, the stuff handed me a paper stating in English that there was a problem with the booking and they were unable to accomodate me. This was over a month ago and I still can't get a refund of the money charged after contacting customer service several times. Scam. Do not recommend.
Reviewed: 29 April 2024 · Stayed in April 2024
Verified reviewLocation
No fridge, no towels hang, air conditioners so old.
Dear, Huy! We are sorry for the trouble caused. Your feedback has been duly noted and we will continue to make every effort to ensure more enhanced service. Regards, Malee!
Reviewed: 23 April 2024 · Stayed in March 2024
Verified reviewReviewed: 1 April 2024 · Stayed in April 2024
Verified reviewComfortable duvet!
Dear, Caroline! Thanks a lot for staying with us. Good to hear you enjoyed our offerings, have a relaxing day ahead. Regards, Kalaya.
Reviewed: 31 March 2024 · Stayed in February 2024
Verified reviewGreat location, in the heart of Phuket Old Town where more interesting things can be bought. Staff are good people and very welcoming.
No windows in dorm room, it's just a solid place to sleep a night or two in a really good location.
Dear, James! We are pleased to know you had an awesome stay with us. We will look forward to your next visit as we wish to continue serving you in the same manner repeatedly. Regards, Kannika!
Reviewed: 22 February 2024 · Stayed in February 2024
Verified reviewVery lovely stuff and help you whatever you need. Very cool location, right in the middle of the center.
In my room there was a mosquito apokalypse. Like your where sleeping in one of their nests.
Dear my guest Thank you for your information and sorry about it. I would like to do it but can not fix for all for mosquito because it come from outside hotel. Sometime Someday it have mosquito in phuket not everyday. Thank you for visit and welcome for nexttime. Gotum
Dear my guest Thank you for your information and sorry about it. I would like to do it but can not fix for all for mosquito because it come from outside hotel. Sometime Someday it have mosquito in phuket not everyday. Thank you for visit a… Show more
Reviewed: 22 February 2024 · Stayed in February 2024
Verified reviewReviewed: 20 February 2024 · Stayed in February 2024
Verified reviewReviewed: 18 February 2024 · Stayed in February 2024
Verified reviewamazing location in old phuket town.
Reviewed: 11 February 2024 · Stayed in February 2024
Verified reviewReviewed: 28 January 2024 · Stayed in January 2024
Verified reviewThe stairs were very steep and dangerous to climb and descend with or without luggage. The bathroom was a breeding ground for mosquitoes because of bad drainage. The bed mattress was very stiff and hard.
To all guest that seen review. But i think something not true in review. For 1 hour stay. But i think you are tell my staff before in time of check in. And for mosquito problem if have it will have in night time not day time and in bathroom it have pipe for close it. And if it you review for only 1 hour on day time it not have these problem. I do hotel for service but do not want to receive for review that more than reality.
To all guest that seen review. But i think something not true in review. For 1 hour stay. But i think you are tell my staff before in time of check in. And for mosquito problem if have it will have in night time not day time and in bathroom… Show more
Reviewed: 26 January 2024 · Stayed in January 2024
Verified reviewLovely host, went out of their way to ensure we were comfortable Great location
Nothing - it was great value for money
Reviewed: 8 January 2024 · Stayed in January 2024
Verified reviewReviewed: 2 January 2024 · Stayed in December 2023
Verified reviewReviewed: 29 December 2023 · Stayed in December 2023
Verified reviewReviewed: 23 December 2023 · Stayed in December 2023
Verified reviewGreat location for checking old Old Phuket Town, the owners are very friendly and welcoming, and the price is reasonable given the area.
The bed was incredibly hard, the mattress seemed to be made out of leather or a similar synthetic substance. I am a side sleeper and find very hard mattresses difficult to sleep on
Reviewed: 27 November 2023 · Stayed in October 2023
Verified reviewReviewed: 9 May 2023 · Stayed in April 2023
Verified reviewReviewed: 3 April 2023 · Stayed in April 2023
Verified reviewThe host is very kind and helpful It is to the center of the market of Phuket The room is comfortable and clean Thank you
Reviewed: 21 March 2023 · Stayed in March 2023
Verified reviewGood size spacious room, clean bathroom, nice terrace with a view
MOSQUITOS. There are hundreds of them coming to the room, it is like a night on a swamp
Thank you for your bad review of mosquito. For these season in thailand have some mosquito. Some time from pipe from bathroom. and hotel have small box for close it. Some problem is natural hotel can help but can not control. And hundred mosquito i think it will have if open all door if open and close it not have. All guest that read please understand hotel.
Thank you for your bad review of mosquito. For these season in thailand have some mosquito. Some time from pipe from bathroom. and hotel have small box for close it. Some problem is natural hotel can help but can not control. And hundred mo… Show more
Reviewed: 16 March 2023 · Stayed in March 2023
Verified reviewReviewed: 13 February 2023 · Stayed in February 2023
Verified reviewReviewed: 12 February 2023 · Stayed in January 2023
Verified reviewWell situated but inside a bazar if you want to go shopping. Overpriced for everything
Almost fifth floor and metal stairs very small room no window
Thank you for your review with wrong information for my hostel and my hostel not have fifth floor. After help everything for reservation. For all guest that seen review i would like to explain about my hostel have variety room type. Every photo at roomtype is true. You can choose by your budget. Not good for me if choose standard room price and would like me to give deluxe room.
Thank you for your review with wrong information for my hostel and my hostel not have fifth floor. After help everything for reservation. For all guest that seen review i would like to explain about my hostel have variety room type. Every p… Show more
Reviewed: 9 February 2023 · Stayed in February 2023
Verified reviewReviewed: 15 January 2023 · Stayed in December 2022
Verified review