Reviews of Grand Vista Hotel Chiangrai 4 stars
185 Moo 25 T. Robwiang A. Muang, 57000 Chiang Rai, Thailand
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Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewLovely staff very friendly. Offer bus to night markets. Clean room. Pool and gym onsite
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewGood array of food styles.
Reviewed: 20 July 2025 · Stayed in July 2025
Verified reviewThe location and the facilities. We stayed only one night but there’s a very good spa attached to the hotel
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewI only there 1 night
Xxx
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewVery good
Every floor got smoking room! Is good for smoker!
Dear Chong AI, Thank you very much for your kind review. We’re delighted to hear that you had a pleasant stay, appreciated the cleanliness of the room, and found our staff to be friendly. It means a lot to us, and we truly look forward to welcoming you back again in the near future. Warm regards, Grand Vista Team
Dear Chong AI, Thank you very much for your kind review. We’re delighted to hear that you had a pleasant stay, appreciated the cleanliness of the room, and found our staff to be friendly. It means a lot to us, and we truly look forward to … Show more
Reviewed: 18 May 2025 · Stayed in May 2025
Verified reviewReviewed: 30 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 March 2025 · Stayed in March 2025
Verified reviewThe pool I had a room with a balcony into the pool
The WiFi sucked
Dear Samantha, We sincerely apologize for the inconvenience you experienced with the Wi-Fi during your stay. We are currently working with our provider to improve the service. Your comments are very helpful, and we hope you have a much better experience on your next visit. Best regards, Atom
Dear Samantha, We sincerely apologize for the inconvenience you experienced with the Wi-Fi during your stay. We are currently working with our provider to improve the service. Your comments are very helpful, and we hope you have a much bett… Show more
Reviewed: 12 March 2025 · Stayed in March 2025
Verified reviewBreakfast was good. Free shuttle service to night markets was well organized and appreciated. Definitely use this hotel again.
We’re glad to hear that, Gerri Priest, you had a pleasant experience. Thank you for staying with us! Hope to welcome you again soon. Best regards, Atom
Reviewed: 5 March 2025 · Stayed in March 2025
Verified reviewI like the most of hotel and location is nearby everything and easy going if i have chance to come back will be here again
The thing I don't like is noise from the road because i travel with my kids and they get up often at night but all is perfect nevermind 😁
Dear Khun Panida, Thank you for your kind feedback! ’s wonderful to know that it helped make your trip more enjoyable. We’re very sorry to hear that the noise disturbed your experience during your stay. We understand how important a quiet environment is, especially for families. Also, we're planning to renovate our hotel room.s We can’t wait to welcome you back next time!
Dear Khun Panida, Thank you for your kind feedback! ’s wonderful to know that it helped make your trip more enjoyable. We’re very sorry to hear that the noise disturbed your experience during your stay. We understand how important a quiet e… Show more
Reviewed: 28 February 2025 · Stayed in February 2025
Verified reviewGreat place, with comfortable rooms and delicious breakfast. Very friendly and helpful staff and the breakfast is aweomse, super big and full of options.
Dear Messias Moretto, Thank you so much for your wonderful feedback! We're thrilled to hear that you were impressed with all aspects of our hotel. Your satisfaction is our top priority, and we look forward to welcoming you again soon! Best regards, Atom
Dear Messias Moretto, Thank you so much for your wonderful feedback! We're thrilled to hear that you were impressed with all aspects of our hotel. Your satisfaction is our top priority, and we look forward to welcoming you again soon! … Show more
Reviewed: 22 February 2025 · Stayed in February 2025
Verified reviewLoved the staff, they were so kind and helpful and happy. From the moment we pulled up to the moment we left they couldn’t be more helpful😊
NA
Dear Lara, Thank you for your kind feedback! We're delighted to hear that our staff were helpful during your stay. Providing warm and attentive service is very important to us. Best regards, Atom
Reviewed: 20 February 2025 · Stayed in January 2025
Verified reviewRooms were nice, cleaned and cozy, the sunrise from our room was insanely beautiful. Breakfast was good and the restaurant staff was nice.
the reception staff is rude. The location wasn't like the description.
Dear MS. Alexsandra, First of all, thank you very much for your stay here recently and we are happy that you enjoy in our product and service. However, when I saw your comment about reception staff then I am so wonder on this as no one told me about this. If you could help to give me more info I am sure that I could use these to improve their service as well. Hope we will have a chance to welcome you soonest Best regards, Tam
Dear MS. Alexsandra, First of all, thank you very much for your stay here recently and we are happy that you enjoy in our product and service. However, when I saw your comment about reception staff then I am so wonder on this as no one t… Show more
Reviewed: 12 February 2025 · Stayed in January 2025
Verified reviewReviewed: 11 February 2025 · Stayed in February 2025
Verified reviewVery clean and staff friendly
Nothing
Dear Khun Ratchaneekorn, we are sincerely grateful for your feedback and delighted to know that our team’s friendliness contributed to a pleasant stay. It is our constant aim to provide service with genuine care, and your recognition is truly appreciated. We hope to have the honor of welcoming you again soon.” BR ATOM
Dear Khun Ratchaneekorn, we are sincerely grateful for your feedback and delighted to know that our team’s friendliness contributed to a pleasant stay. It is our constant aim to provide service with genuine care, and your recognition is tru… Show more
Reviewed: 3 February 2025 · Stayed in January 2025
Verified reviewReviewed: 29 January 2025 · Stayed in December 2024
Verified reviewstaff very friendly and helpful
The bed not comfy some position not stable.
Reviewed: 25 January 2025 · Stayed in January 2025
Verified reviewReviewed: 18 January 2025 · Stayed in January 2025
Verified revieweverything is great for a 4 star rated city hotel
-
Reviewed: 14 January 2025 · Stayed in January 2025
Verified reviewNot much
The hotel resturant was not up to standard, the location was not good for tourist, there were no resturants close bye the hotel, also there was no night life close bye
Dear Peter, Greetings from Grand Vista Chiangrai! Your comment is very valuable to us as we always try to up our service and products as well. Could you help to offer us more info about the issues which made you not satisfied when visiting our restaurant. According to the location, our hotel provides round-trip free shuttle bus to/from night barzar as well. Best regards, Tam
Dear Peter, Greetings from Grand Vista Chiangrai! Your comment is very valuable to us as we always try to up our service and products as well. Could you help to offer us more info about the issues which made you not satisfied when visitin… Show more
Reviewed: 12 January 2025 · Stayed in January 2025
Verified reviewGood size room with a comfortable bed. The room was clean and had the option of daily housekeeping, so no concerns for a two week stay. Wifi was adequate, although could at times be a bit slow. As with most hotels, guests in the hallway could be heard and particularly noisy guests could be heard in adjoining rooms. However this was infrequent and a minor frustration. The hotel is a thirty five minute walk from Chiang Rai’s centre, or a five minute grab/taxi/scooter ride away. This location was ideal for our stay, as we were able to get away from the busyness of the tourist hub when we wanted. The hotel is also located next to a large shopping centre with well stocked supermarket, food options, and retailers. A big thank you to dining room/kitchen staff, who ensured our fully vegetarian/vegan diet requirements were catered for (via a la carte menu options every morning). Overall, hotel staff were approachable, helpful and very professional. One area of concern was a gradual build-up of smell from the drains in the bathroom toward the end of our stay; although the impact on our stay was reduced given the odour had generally cleared by the time we had returned to our room later in the day. Nevertheless, this is an area that needs to be addressed by the hotel.
One area of concern was a gradual build-up of smell from the drains in the bathroom toward the end of our stay. This is an area that needs to be addressed by the hotel.
Reviewed: 11 January 2025 · Stayed in January 2025
Verified reviewAll
None
Reviewed: 6 January 2025 · Stayed in December 2024
Verified reviewThe pool excess was very nice even it too cold to go to swim :D and the room very quiet! We can take a good rest after we travel all day! We like it the most!
The mattress in extra bed was very soft and the bed not stable. We need to carefully step in and out when we use it. The bathroom has smell sometimes, you need to completely close when you not using it.
Reviewed: 1 January 2025 · Stayed in December 2024
Verified review