I really can’t complain, just the fridge at nights was making more sound than usual and it was annoying for a while

The location is amazing. Near the night market, bus station and lots of convenience shops. The employees are very friendly and smiling they helped us to find tours and all recommendations.

Stayed in August 2025

it would be good to have an area for meetings

Stayed in August 2025

There was no hot water on the bathroom tap, which made shaving for he men fiddly. They needed to use the war water from the shower. The swimming pool was closed because of some malfunction of equipment but looking at the pool it had been for some time. Would be nice to have known.

A really nice location pretty central.A nice 2 bedroom hotel room. Tea and coffee making facilities, water in the fridge. Comfortable mattress. 2 pillows. 2 bathrooms. Breakfast was nice, coffee very strong ( really woke us up :-)). Close to bus terminal1 and the evening market with live music

Stayed in July 2025

No proper laundry service. Very clinical, rather soulless.

Room was clean, location fine.Good at organising trips.

Stayed in July 2025

One thing not so good (this time). There were tufts of hair on the bed (which may indicate that the bed linen had not been changed). The hotel can be recommended, but it is possible that we were a little unlucky this time. But the bed linen was changed immediately when we asked for it, so it was good service.

The hotel is well located near the Night Bazaar, nice rooms, good atmosphere and nice staff.

Stayed in July 2025

Nothing

Great rooms. Well located. Helpful staff. Close to market

Stayed in June 2025

We didn’t like the indoor pool but if we had looked harder would’ve realised that was what it was.

Good value for money, comfortable, staff were helpful enough.

Stayed in June 2025

Beds were not super comfortable

Great spot very close to the main part of town

Stayed in June 2025

Very clean and look very nice. Close to everything

Stayed in June 2025

Very clean,well furnished hotel in quiet but central location.

Stayed in June 2025

The balcony In my room was very small, but that is most likely because of the selected room type, as There were also rooms with bigger balconies.

Room seemed like recently renovated, it was specious and clean. The bed was super comfortable. Shower had good water pressure and did not need To worry that there are not enough Hot water. Also the days when you had the "do not disturb" sign on your door, they always left complimemtary water, toilet paper etc. for you without need To ask after them. Location was great In the city center. There was also free bicycles for hotel guests, but those were a bit small, so if you are tall, those are not for you.

Stayed in June 2025

Unable smoke on balcony.

Clean, staff were excellent.

Stayed in June 2025

We had no complaints and the hotel went above our expectations. In our opinion the Hi Chiangrai should be rated a 4-star hotel as it exceeds the expectations of a 3-star.

The Hi Chiangrai Hotel is conveniently located and a short 5 minute walk from Bus Terminal 1. Also walking distances to the Clock Tower and many of the Night Bazaars. Many restaurants and massage shops nearby. The decor and layout is incredible with so much lounge space in the lobby. The indoor swimming pool is just off the lobby with all the rooms surrounding in an atrium style. There is even a retractable roof over the pool. The room is nice sized with the most comfortable queen bed and pillows, nice bathroom, table and 2 chairs area and tiny balcony with clothes drying rack. There is a laundry service of 60 baht for washing and 40 for drying. Laundry soap and conditioner are 10 each and the big plus which surprised me is the receptionists will do the laundry for you. That's a total of 120 baht for all. The receptionists are incredible and I'd give a big shout out to Khorpawn. AL and Ching as being so great and incredible 11/10. We didn't include the buffet breakfast with the room but after having it our first morning I'm sure we'll have it every day. Well worth the price with a large variety of delicious choices. In summary, convenient to the bus terminal and so many of the downtown areas to go, great room at a reasonable rate. Our choice for Chiang Rai.

Stayed in May 2025

The hotel is in the center of the town, everything is very close. It's clean, comfy, I reccomend it for sure. If your windows are on the backyard - you are lucky! I've seen a huge amount of fireflies on the field there! The hotel provides free bicycles with some deposit.

Stayed in May 2025

There was nothing not to like

This medium sized hotel was fantastic. We booked a Superior room with king size bed. The room and bathroom were spotlessly clean and the bed super comfortable. All the bed linen and towels were fresh. The reception staff were friendly and professional ( a big thank you to them) The location was perfect among several restaurants and only a few minutes walk to the night Bazaar and to Walking Street The stay was great value for money and I will certainly be booking the Hi Chiangrai Hotel for our next visit. To anyone reading this review, I hight recommend this hotel for your stay.

Stayed in May 2025

Wish the aircon was stronger and can cool the room fast. The odd shape of the pool which has an interesting view from the top. I would suggest they make the shower room more spacious so there's no odds of bumping elbows on the glass.

We liked the location and the bed. It is very comfy even if the lower beds are just joined single beds topped with king size mattress. Those small pillows are nice addition and we slept comfortably in the bed. We also liked the variety of the breakfast options. They cleaned and tidy the room well. Everything seems to be provided during our stay. This is the place you should be. They have an air purifier by the bedside, laundry rack to dry clothes in balcony. Good water pressure and shower. I found out about this hotel watching "Jumping Places" vlog in YouTube... We liked our stay here 😊

Stayed in May 2025

Very comfortable bed and pillows-- the best quality sleep of my entire trip. Salt water pool in the atrium was clean and refreshingly sheltered from the sun.

Stayed in May 2025

Everything was good.

Great sunset view from the balcony. We could sit outside on the balcony. The air conditioning did not work in our room and we were relocated immediately without any fuss.

Stayed in April 2025

good location, decent room.

Stayed in March 2025

The pool wasn’t the best to sunbathe and swim but still nice to have if others in the pool it’s loud in the rooms echoes and small to be in with others

It was perfect stay for a few nights room were spacious and comfortable

Stayed in April 2025

I liked the location of hotel,the facility was great,the staff were nice and very helpful,the room was spacious.nothing to dislike

Stayed in April 2025

Rooms were decent for what I paid. Nothing special but clean and a nice pool. I asked for an iron and had to come down and get it myself which I found quite unusual. I didn't have a problem with it but it was the first time a hotel hadn't brought it up for me.

Stayed in April 2025

nothing in particular

Excellent location close to town centre , food stalls and other tourist attraction sites

Stayed in March 2025

Pool water was too cold

Clean building, walking distance to city center. Friendly staff and nice pool

Stayed in March 2025