36 Narathiwat-Ratchanakarin Road, Sathorn, 10120 Bangkok, Thailand
#1030 of 1,676 hotels in Bangkok
Guests' ChoiceBased on 486 hotel reviews
7.8Cleanliness
8.1
Comfort
8.1
Location
7.7
Facilities
7.8
Staff
8.7
Value for money
8.0
Free WiFi
8.4
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End of dialog contentReviewed: 27 August 2025
Hussain
KuwaitNumber of lifts always you have to wait inqueue (just 3 and one of them was under maintenance) No air conditioning in the corridors ( one of my rooms the family room condition was not working properly)
Most of the things (reception .staff . Facilities. Pool)
Stayed in August 2025
Reviewed: 22 August 2025
Márcio
PortugalThere are signs that the facilities are a little old, even though it was renovated. The breakfast was average for a 5 star hotel, but not too bad considering it was in the heart of Sathorn.
The hotel is good, but there is room for improvement. The hotel was clean, completely renovated and the rooms were very spacious. The bed was very comfortable and we had a stunning view over Bangkok. They offered high quality amenities.
Stayed in August 2025
Reviewed: 21 August 2025
Ahmad
Malaysiatv cannot programme. no netflix. tv not function
exquisite
Stayed in August 2025
Reviewed: 20 August 2025
Andrin
EstoniaPlease change the lights from yellow to white. I understand that its a older hotel but yellow lights only in a 5 star hotel in 2025 is a bit too old school :) also the sink did not drained the water fast and took ages to become empty.
Location is very good. The staff is very friendly, polite and helpful. Breakfast has very good variety and choice. Cleaning service is very good.
Stayed in August 2025
Reviewed: 16 August 2025
Maria
United KingdomEven though it is a 5star hotel, it is an old building and so a little tired and needs updating in places. Also, you do require to get transport to go anywhere.
Family of 4,staff were amazing, rooms were very large.
Stayed in August 2025
Reviewed: 7 August 2025
Ajendra
AustraliaCleaniness. Carpets "more welcoming"
Spacious rooms
Stayed in July 2025
Reviewed: 5 August 2025
Fahad
GermanyTheir Washrooms Quality like Faucets.
didn't ate.
Stayed in August 2025
Reviewed: 28 July 2025
John
United StatesIt is dated. Doesn't feel like a 5 star hotel.
The price was great. The location was decent.
Stayed in July 2025
Reviewed: 21 July 2025
Andrew
AustraliaRooms are getting a little tired but still value for money.
Its a good location for travelling around the city. There are food places within walking distance but not much "night life" if you are looking for that. Walking distance to the Sky Train
Stayed in July 2025
Reviewed: 4 July 2025
Lazaro
United StatesThere was small cockroaches inside the closet where we needed to put the clothes but it was okay we managed somehow.
The comfort and the stay in the hotel and the staff was very polite and welcoming.
Stayed in June 2025
Reviewed: 2 July 2025
Molly
United StatesRooms were very very dated - felt old. We also had a cracked remote - not a huge deal, but little detail like that made it feel like we weren’t staying in a place that is taken care of.
Staff was so welcoming and kind - very helpful when we needed help to get the safe working! They also set us up with a great tour.
Stayed in June 2025
Reviewed: 24 June 2025
Sarah
United KingdomEverything was very dated and the pictures on the website did not represent what the rooms looked like. Very disappointing. Plaster was falling off the walls in the bedroom and was in the floor. Poor toiletries. The carpets and furniture was very old. The pool was dated and shady and did not look welcoming. We did not use it. Lifts took ages. Location was about 10 min walk to the BTS which helped as the road outside very congested all times of the day meaning it took ages for a GRAB.
The lobby was nice. The room was clean. The bed was big and comfy. BTS St Louis 10 min walk.
Stayed in June 2025
Reviewed: 21 June 2025
Debbie
United KingdomVery spacious room
Stayed in June 2025
Reviewed: 20 June 2025
Matt
United KingdomLifts were very slow and resulted in over 10 mins wait at times. Also a lack of cutlery and basic bowls and plates was unusual. It was a shame the roof terrace was closed for refurb. I also didn’t receive the promised 20% off food and drinks. A few more breakfast options would be good.
Excellent location and nice big room
Stayed in June 2025
Reviewed: 20 June 2025
Grant
Australianeeds a deep clean. the place is bit tired. gumption and a tooth brush.
Stayed in June 2025
Reviewed: 5 June 2025
Nicholas
AustraliaThe restaurant was closed for renovations
Great stay staff were lovely facilities were perfect
Stayed in June 2025
Reviewed: 26 May 2025
Bernadette
AustraliaCouldn’t book all the bar drinks to room to pay at end so I needed to carry money
Staff were fantastic
Stayed in May 2025
Reviewed: 24 May 2025
Jasmin
SwitzerlandNo chairs on the balcony
the view
Stayed in May 2025
Reviewed: 22 May 2025
Samuel
AustraliaThe facilities seem quite old and need maintenance
Nice location big 5 star hotel
Stayed in April 2025
Reviewed: 15 May 2025
Michelle
AustraliaOnly downside found was lack of utensils and cooking facilities in the room, sometimes it’s nice not to eat out
We liked the bar right next to the pool, akee massage, being able to eat at a restaurant without leaving the hotel, all staff were amazing, not much we didn’t like
Stayed in May 2025
Reviewed: 12 May 2025
Carly
United KingdomThe roof top bar was closed. It would be nice to have balcony furniture
The location was great. The staff were brilliant and friendly. The room was clean and comfortable. The food was good. Breakfast offered a good selection.
Stayed in April 2025
Reviewed: 8 May 2025
Ilva
SwedenThe rooftop bar was closed but I was not notified prior to arrival.
The size of the room is great. If felt a bit more run down than last time I stayed there.
Stayed in March 2025
Reviewed: 25 April 2025
Pat
AustraliaThe location is a bit far to walk to shopping center. Need to get taxi anywhere we go, the taps are quiet old and need maintenance. No cutlery no plates. Other than that it was ok
It is big room and balcony with beautiful views, the bed is comfortable. Room is clean and very quiet at night. The staff were very helpful We enjoyed our stay
Stayed in April 2025
Reviewed: 20 April 2025
Chow
SingaporeGood service
Yes
Stayed in April 2025
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