Reviews of InterContinental Chiang Mai The Mae Ping 5 stars
153 Sridonchai Road, Chang Khlan, 50100 Chiang Mai, Thailand
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Reviewed: 2 September 2025 · Stayed in July 2025
Verified reviewReviewed: 31 August 2025 · Stayed in July 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewLocation is not what I expected.
It’s way too expensive for the room .
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewAwful experience. Certainly not worth the costs.
Staff were rude, hotel was very over-priced.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThe Facilities are great, people at reception and service areas are great too. Massage parlors are just across the property
There is no Seven Eleven or grocery next door. Its a long walk from the hotel
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewThis is a beautiful property. Newly renovated . Spacious rooms. Good food. Lovely pool area . Helpful staff.
Dear Lisa, Thank you for your delightful review of your recent stay at InterContinental Chiang Mai The Mae Ping. We are so pleased to hear that you enjoyed our beautiful, newly renovated property, spacious rooms, good food, and lovely pool area. It is particularly rewarding to know that our staff's helpfulness contributed positively to your experience. Your kind words are a great source of encouragement for our team, as we continuously strive to provide exceptional service and an unforgettable experience for every guest. We look forward to welcoming you back to our hotel in the near future. Sincerely, Panusart Hanphitakwong Digital Marketing Manager InterContinental Chiang Mai The Mae Ping
Dear Lisa, Thank you for your delightful review of your recent stay at InterContinental Chiang Mai The Mae Ping. We are so pleased to hear that you enjoyed our beautiful, newly renovated property, spacious rooms, good food, and lovely pool… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewRoom size and the cleanliness maintained. Staff were friendly and willing to assist anytime and anywhere
I did not encounter please.
Dear SONAM, Thank you for your wonderful review of InterContinental Chiang Mai The Mae Ping. We are delighted to read your kind words and are thrilled to know that you had an enjoyable stay. Your praise for the size and cleanliness of our rooms is truly appreciated, as our team works diligently to ensure every guest enjoys a comfortable and pristine environment. We are especially pleased to hear that our staff’s friendliness and willingness to assist made a positive impact on your experience. We believe that genuine hospitality is the heart of a great stay, and your feedback reaffirms our commitment to this principle. Your positive comments serve as a great source of motivation for all of us here. We look forward to welcoming you back to InterContinental Chiang Mai The Mae Ping in the near future for another memorable visit. Sincerely, Panusart Hanphitakwong Digital Marketing Manager InterContinental Chiang Mai The Mae Ping
Dear SONAM, Thank you for your wonderful review of InterContinental Chiang Mai The Mae Ping. We are delighted to read your kind words and are thrilled to know that you had an enjoyable stay. Your praise for the size and cleanliness of our… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewI had an absolutely perfect stay at the InterContinental Chiang Mai – 10 out of 10 in every way. Traveling solo, I felt genuinely welcomed and cared for by the entire team. The service was exceptional, and every staff member I encountered was warm, attentive, and professional. I especially enjoyed the rooftop bar – it had a great vibe, cool music, and excellent service. My only small suggestion would be to expand the food menu a bit, as it currently focuses solely on Chinese cuisine, which felt a little limiting for such a versatile space. Still, the overall experience was fantastic. My room was wonderful – stylish, comfortable, and thoughtfully appointed. Breakfast was quite busy, but the staff managed it all with calm and efficiency. While everyone was truly great, I have to give a special shout-out to Khun Nui at breakfast – she was an absolute star and made my morning brighter. I’ll definitely be back. Thank you to the whole team for making my stay so memorable.
Nothing
Dear Manfred, On behalf of the entire team at InterContinental Chiang Mai The Mae Ping, I would like to extend our sincerest gratitude for your incredibly kind and detailed review. We are absolutely delighted to hear that you had an "absolutely perfect" stay and rated your experience a 10 out of 10. It is truly rewarding to know that you felt welcomed and cared for during your solo travels. Providing warm, attentive, and professional service is at the heart of what we do, and your compliments reaffirm our commitment to creating a memorable experience for every guest. We are so pleased you enjoyed the HONG's Sky Bar and found the ambiance, music, and service to your liking. Your feedback regarding the food menu is greatly appreciated. We are continuously reviewing our culinary offerings to ensure they meet the diverse tastes of our guests, and we will certainly take your suggestion into consideration as we refine our menus. We are also thrilled to hear that you found your room wonderful and that our breakfast team, particularly Khun Nui, made your mornings brighter. We will be sure to pass on your special commendation to her. Thank you once again for your kind words and for choosing to stay with us. We eagerly await your return and look forward to welcoming you back to Chiang Mai. Sincerely, Panusart Hanphitakwong Digital Marketing Manager InterContinental Chiang Mai The Mae Ping
Dear Manfred, On behalf of the entire team at InterContinental Chiang Mai The Mae Ping, I would like to extend our sincerest gratitude for your incredibly kind and detailed review. We are absolutely delighted to hear that you had an "… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewThe room was large, clean, and well laid-out, with a wonderful bathtub AND tropical shower. Everything was thoughtfully designed, and it shows. The staff was extremely friendly and attentive, to a truly impressive degree. Even though we booked VERY last minute, they prepared a delicious cake for us and decorated our room because I mentioned it was our anniversary. Overall, an absolutely magical experience.
Nothing. I only wish we could have stayed longer!
Dear Andy, Thank you for your wonderful review and for choosing to celebrate such a special occasion with us. We were truly honored to be a part of your anniversary. It is a delight to hear that you found your room to be large, clean, and thoughtfully designed, and that you enjoyed the bathtub and tropical shower. We believe that every detail contributes to a memorable stay, and your kind words affirm the dedication of our team. We are especially pleased to know that our staff's attentiveness and friendliness made a lasting impression. Creating magical and personalized experiences for our guests is at the heart of what we do, and we were so happy to prepare a surprise for your anniversary. Your praise is a great source of motivation for all of us. Thank you once again for your generous feedback. We look forward to welcoming you back for another magical experience. Sincerely, Panusart Hanphitakwong Digital Marketing Manager InterContinental Chiang Mai The Mae Ping
Dear Andy, Thank you for your wonderful review and for choosing to celebrate such a special occasion with us. We were truly honored to be a part of your anniversary. It is a delight to hear that you found your room to be large, clean, and… Show more
Reviewed: 22 July 2025 · Stayed in June 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewAmazing staff, nice rooms.
Only a small, children-crowded-pool in the shadow of the hotel. White furnished bar with little soul. Rooftop looked good in pictures, but not a good hang-out. Poor in-house restaurants. This is a family hotel without nice common areas. Ok if you only need the room, but not the experience one expects at this pricepoint.
Dear Glen J., Thank you for your review and for highlighting the positive aspects of your stay, including our staff and rooms. We are proud of our team's dedication to providing exceptional service. We also appreciate your candid feedback regarding our facilities and public spaces. We sincerely regret that certain areas of the hotel, such as the pool, bars, and restaurants, did not meet your expectations for an InterContinental experience. Your comments on the atmosphere and design of these areas are invaluable as they provide a clear perspective on where we can improve. We are committed to ensuring our common areas reflect the quality and luxury that our guests expect at this price point. Please know that we are taking your feedback seriously and will use it to guide our ongoing efforts to enhance our guest experience. We hope to have the opportunity to welcome you back in the future and demonstrate the improvements we have made. Sincerely, Panusart Hanphitakwong Digital Marketing Manager InterContinental Chiang Mai The Mae Ping
Dear Glen J., Thank you for your review and for highlighting the positive aspects of your stay, including our staff and rooms. We are proud of our team's dedication to providing exceptional service. We also appreciate your candid feed… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewLocation and staff
Room size was small
Dear Yameen, Thank you for sharing your feedback about your recent stay at InterContinental Chiang Mai The Mae Ping. We are delighted to hear that you were pleased with our location and the service provided by our staff. Your kind words are a great source of motivation for our team. We have taken note of your comment regarding the size of the room. We understand that room size is an important factor in our guests' comfort, and we offer a variety of room and suite categories to meet different preferences. Please know that we are always seeking ways to enhance our guest experience. We hope to have the pleasure of welcoming you back in the future for an even more enjoyable stay. Sincerely, Panusart Hanphitakwong Digital Marketing Manager InterContinental Chiang Mai The Mae Ping
Dear Yameen, Thank you for sharing your feedback about your recent stay at InterContinental Chiang Mai The Mae Ping. We are delighted to hear that you were pleased with our location and the service provided by our staff. Your kind words ar… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 June 2025 · Stayed in June 2025
Verified reviewExcellent hotel. Modern and beautiful.
Decor and staff were excellent
Dear Natifa, thank you for taking the time to share your experience at InterContinental Chiang Mai The Mae Ping. We are thrilled to hear you found our hotel modern and beautiful, and we are especially glad the décor and our team made such a positive impression. Your kind words regarding our team’s care and support are deeply appreciated. Ensuring the well-being and comfort of our guests is our utmost priority, and we are pleased that our efforts provided some reassurance during that time. We hope to welcome you back again soon for another excellent stay! Sincerely, Younga Song, Digital Marketing Communicate & PR Manager InterContinental Chiang Mai The Mae Ping
Dear Natifa, thank you for taking the time to share your experience at InterContinental Chiang Mai The Mae Ping. We are thrilled to hear you found our hotel modern and beautiful, and we are especially glad the décor and our team made such a… Show more
Reviewed: 29 June 2025 · Stayed in April 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewThe breakfast buffet was amazing. The swim up bar was nice.
The sauna was small. It was occupied everytime we tried to use it.
Dear Natifa, thank you for taking the time to share your experience at InterContinental Chiang Mai The Mae Ping. We are delighted to learn that you enjoyed the breakfast buffet and had a great time at our swim-up bar. Your kind words regarding our team’s care and support are deeply appreciated. Ensuring the well-being and comfort of our guests is our utmost priority, and we are pleased that our efforts provided some reassurance during that time. We’re sorry to hear about your experience with the sauna. It’s a popular feature and can get busy at peak times, but we understand how frustrating it must have been not to be able to use it when you wanted. We truly appreciate your input, and we hope to have the opportunity to welcome you back in the future with a more comfortable and convenient stay. Sincerely, Younga Song, Digital Marketing Communicate & PR Manager InterContinental Chiang Mai The Mae Ping
Dear Natifa, thank you for taking the time to share your experience at InterContinental Chiang Mai The Mae Ping. We are delighted to learn that you enjoyed the breakfast buffet and had a great time at our swim-up bar. Your kind words regard… Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewHonestly the stay was just there for a 5star hotel. Staff were nice.
The breakfast had a wide option but it honestly was just there. The Thai food I have had in belgium was 💯 better than what we had here, Pastries for a 5star hotel was very low quality. Shocked to see a lot of people in the comment saying breakfast was good. We had waffles and boiled eggs for breakfast for the 4nights we stayed there as that was the only thing that was manageable.
Dear Ajima, thank you for taking the time to share your experience at InterContinental Chiang Mai The Mae Ping. We are delighted to learn that you found our staff to be super friendly and that you enjoyed your stay so much. Your kind words regarding our team’s care and support are deeply appreciated. Ensuring the well-being and comfort of our guests is our utmost priority, and we are pleased that our efforts provided some reassurance during that time. We’re truly sorry to learn that our breakfast did not meet your expectations. Your feedback is important to us, and we have shared your comments with our culinary team as we continue to improve the variety and quality of our offerings to better suit our guests’ preferences. We appreciate your honest insights and hope to have the opportunity to welcome you back in the future for a more enjoyable and well-rounded experience. Sincerely, Younga Song, Digital Marketing Communicate & PR Manager InterContinental Chiang Mai The Mae Ping
Dear Ajima, thank you for taking the time to share your experience at InterContinental Chiang Mai The Mae Ping. We are delighted to learn that you found our staff to be super friendly and that you enjoyed your stay so much. Your kind words … Show more
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewOutstanding service, new facilities.
The ai remote to call for amenities seems to be in and off? Best to call the desk directly.
Dear Yun Sup, Thank you for your wonderful review of InterContinental Chiang Mai The Mae Ping. We are delighted to learn that you found our staff to be super friendly and that you enjoyed your stay so much. Your kind words regarding our team's care and support are deeply appreciated. Ensuring the well-being and comfort of our guests is our utmost priority, and we are pleased that our efforts provided some reassurance during that time. We strive to create a welcoming and aesthetically pleasing environment for all our guests. Sincerely, Younga Song, Digital Marketing Communicate & PR Manager InterContinental Chiang Mai The Mae Ping
Dear Yun Sup, Thank you for your wonderful review of InterContinental Chiang Mai The Mae Ping. We are delighted to learn that you found our staff to be super friendly and that you enjoyed your stay so much. Your kind words regarding our tea… Show more
Reviewed: 13 May 2025 · Stayed in May 2025
Verified reviewYou get treated like complete royalty
Everything was amazing!!!!
Dear Saprina, Thank you for your wonderful review of InterContinental Chiang Mai The Mae Ping. We are delighted to learn that you found our staff to be super friendly and that you enjoyed your stay so much. Your kind words regarding our team's care and support during and after the recent earthquake are deeply appreciated. Ensuring the well-being and comfort of our guests is our utmost priority, and we are pleased that our efforts provided some reassurance during that time. It is also gratifying to hear that you appreciated the design of our hotel and found it to be an oasis within Chiang Mai. We strive to create a welcoming and aesthetically pleasing environment for all our guests. We sincerely appreciate your intention to return and look forward to welcoming you back to InterContinental Chiang Mai The Mae Ping in the future. Sincerely, Younga Song, Digital Marketing Communicate & PR Manager InterContinental Chiang Mai The Mae Ping
Dear Saprina, Thank you for your wonderful review of InterContinental Chiang Mai The Mae Ping. We are delighted to learn that you found our staff to be super friendly and that you enjoyed your stay so much. Your kind words regarding our tea… Show more