Reviews of Shade House - Phuket Downtown 3 stars
101/31, Bypass Square, Chalerm Phrakiet Rama 9 Road Kathu, 83130 Phuket Town, Thailand

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Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewWe absolutely loved this hotel. Decorated in such a delightful way. We picked it because you can walk around to andamanda water park, around 5 minutes walk away. The hotel was able to store all our luggage as we had checked out. And at the end of the day we walked back around, crossed over the road to the shopping mall and had dinner, picked our bags up and got a bolt to the airport. Wonderful staff couldn't have made this easier, and we were so grateful. Our room was really lovely, it had a comfortable loft bed, and lots of room underneath it, with a couch, tv and lovely bathroom. Water pressure, and aircon were both strong. Cute cafe within property, and money exchange next door with good rates.
Nothing
Reviewed: 6 April 2025 · Stayed in April 2025
Verified reviewThe hostel is located in midtown phuket far away from all tourist attractions and the sea shore. It felt like I was the only tourist in the place because of it terrible location. The staff was very nice and helpful but it's just not enough.
Reviewed: 2 April 2025 · Stayed in April 2025
Verified reviewReviewed: 28 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 March 2025 · Stayed in January 2025
Verified reviewReviewed: 24 March 2025 · Stayed in January 2025
Verified reviewReviewed: 9 March 2025 · Stayed in March 2025
Verified reviewReviewed: 8 March 2025 · Stayed in March 2025
Verified reviewReviewed: 24 February 2025 · Stayed in February 2025
Verified reviewReviewed: 14 February 2025 · Stayed in January 2025
Verified reviewInterior, kind staff, cool people in hostel
Thank you for your kind review, Jakub Ake Shade House Phuket Oldtown
Reviewed: 7 February 2025 · Stayed in February 2025
Verified reviewReviewed: 3 February 2025 · Stayed in February 2025
Verified reviewEverything.
None
Thank you for your review.
Reviewed: 1 February 2025 · Stayed in February 2025
Verified reviewVery cozy, unusual interesting design of the accomodation, kind host, pretty little garden.
Thank you Petra for your review
Reviewed: 30 January 2025 · Stayed in January 2025
Verified reviewAke is very kind and helpful! The hotel is great, with beautiful aesthetic! Located close to markets and restaurants!
Thank you for your kind review, hopefully to welcome you guys again. Ake
Reviewed: 27 January 2025 · Stayed in January 2025
Verified reviewReviewed: 26 January 2025 · Stayed in January 2025
Verified reviewReviewed: 24 January 2025 · Stayed in January 2025
Verified reviewReviewed: 11 January 2025 · Stayed in January 2025
Verified reviewBeautiful venue, clean, AMAZING service, free wifi, aircon, comfy rooms, hot showers, amazing cafe in house, beautiful creative courtyard/outdoor area, fast communication, close to shops and location in the centre of everything!
Nothing! 10/10
Thank you for your kind Review, Tyler and Hunter. I hope to welcome you again for your next trip in Phuket, cheerfully our Thai cuisine nights is unforgatable to you during your stay. Ake Shade House Phuket
Reviewed: 10 January 2025 · Stayed in January 2025
Verified reviewReviewed: 9 January 2025 · Stayed in January 2025
Verified reviewReally nice and clean hostel, the facilities were in good shape, the bed was comfy and the host Ake was amazingly friendly and really taking care of his guests! The location is a little outer the center, bit if you wanna see every area of Phuket it's perfect, south west east everything almost the same way. Can definitely recommend!
Dear Florian, Thank you for your kind Review, hopefully to welcome you again Ake
Reviewed: 5 January 2025 · Stayed in January 2025
Verified reviewGreat stay at Shade House Phuket Downtown! The hotel is clean, modern, and in a good location. The staff is friendly and helpful. Highly recommend it for a comfortable stay in Phuket!
Reviewed: 30 December 2024 · Stayed in November 2024
Verified reviewHotel provide scooter rental also
Reviewed: 30 December 2024 · Stayed in December 2024
Verified reviewThe property is clean and facilities are nice. The private room is very big and comfortable. The property cats are adorable!
It’s not overly social and private room could do with a mirror so you don’t have to keep stepping out into the main floor to get ready.
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewBeautiful hostel! Loved that they had it decorated up for Christmas. The workers were awesome and so kind despite the language barrier. They even gave us a Thai dessert to try! We liked that it had big tables for us to play cards and chill. We also had some access to cook there which was really appreciated!
Only downside is that it kinda far from the main area. You definitely need a scooter here. Rooms are kinda small as well but it didn’t matter to us since we shared a 4 bed room and there were 4 of us. It would be tight if having to share with strangers.