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Reviews of Patong Tower by United 21 Thailand 2 stars

110/130 Thaweewong Road ,Phuket, 83150 Patong Beach, Thailand

#205 of 241 Holiday rentals in Patong Beach

Guests' Choice

Review score

Based on 43 apartment reviews

5.2

Score breakdown

  • Cleanliness

    5.8

  • Comfort

    5.9

  • Location

    8.4

  • Facilities

    6.1

  • Staff

    6.8

  • Value for money

    5.3

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Showing 1 – 25

  • Reviewed: 25 January 2025

    5.0
    Passable
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment with Sea View
    • Stayed 6 nights
    • Submitted via mobile

    I think the property’s bathroom could do with a good upgrade as shower curtain and ubove the shower was very dirty

    The location was great

    Stayed in January 2025

  • Reviewed: 18 July 2023

    6.0
    Great view and location but apartment is old and dated furniture and fixtures. Shower was terrible for pressure and temp
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment with Sea View
    • Stayed 11 nights
    • Submitted via mobile

    The property was very dated, no adequate blinds, bathroom is old and shower was terrible for water pressure and temperature. Kitchen was equipped knives were blunt and dated.

    The view was amazingly. The location was very central and convenient to beaches, shops, restaurants and nightlife.

    Stayed in June 2023

  • Reviewed: 7 February 2023

    4.0
    just passable
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment with Sea View
    • Stayed 6 nights
    • Submitted via mobile

    old, not very clean, poor shower facilities

    good locations and views

    Stayed in February 2023

  • Reviewed: 16 June 2025

    9.0
    Superb
    • Leisure trip
    • Group
    • Two-Bedroom Apartment with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Very nice to stay

    Stayed in June 2025

  • Reviewed: 20 April 2025

    2.0
    Please pay more attention
    • Leisure trip
    • Group
    • Two-Bedroom Apartment with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Needs more cleaning

    the site

    Stayed in April 2025

  • Reviewed: 30 January 2025

    3.0
    Very disappointed as an expensive stay and poor accommodation.
    • Leisure trip
    • Group
    • One-Bedroom Apartment with Sea View
    • Stayed 4 nights

    The apartment was very tired. The curtains did not draw fully closed in either the Bedroom or sitting room. I had to take one certain from the sitting room to add it to the Bedroom for privacy and to close out fully during the night. The standard of cleaning was poor. Walking about in bare feet (Thai culture) meant dirty feet!!! Furniture in the room very poor and did not allow full use of the windows/views or sitting out on the balcony

    The meet me host was good, attentive and available for the time I was there.

    Stayed in January 2025

  • Reviewed: 4 January 2025

    10
    perfect location to stay if you want to experience Phuket
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    perfect location

    Stayed in January 2025

  • Reviewed: 4 December 2024

    1.0
    Only the location of the property is very good, and care taker Sunita is an awesome lady who can give you all the inform
    • Leisure trip
    • Group
    • Two-Bedroom Apartment with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    Absolutely everything, because the property is managed by an uneducated and manner less so called manager from India by name BASU. The owner of the property is also and Indian who is completely hidden from everywhere and not in picture at any time. This stupid manager will make you regret for booking this property.

    Only the Location

    Stayed in December 2024

  • Reviewed: 19 November 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Sea View
    • Stayed 6 nights
    • Submitted via mobile

    I wanted to express my sincere gratitude for the wonderful stay at your appointment. the location was perfect, and the staff were very helpful. Thank you for making my stay so enjoyable. Sincerely

    Stayed in November 2024

  • Reviewed: 5 November 2024

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Sea View
    • Stayed 10 nights
    • Submitted via mobile

    Be careful with the pictures from booking.com for which room you receive..our room was disgusting to begin with..dirty walls ,curtains and no air con in 1 bedroom..The Lady managing the room was very rude and wanted cash on arrival for the full stay..even though the booking was made via credit card ???? Finally moved to a new room on the 3rd day ,which was the original we booked from the pictures ...

    View is ok ,but as stayed before expected it..

    Stayed in November 2024

  • Reviewed: 28 August 2024

    1.0
    Terrible, I left after 2 hours.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Everything, I left the property 2 hours after check in. I was so disappointed. For starters, it’s not a hotel, it’s AIRBNB, you rent direct from the owner. The unit was run down, in need of freshening up. It was smelly, needed fresh air, and smelt like cigarette. Wardrobes were old and broken, one had a dirty pair of socks. Balcony door didn’t slide without strong force. Both beds were uncomfortable, the blankets were not adequate size. There was no extra blankets, pillows or towels. Bathroom smelt like mould. Washing machine spelt like mould. Toilet kept running. The building fob didn’t work in the lift for the floor, leaving us to fix it.

    Location was close to Bangla Rd.

    Stayed in August 2024

  • Reviewed: 18 August 2024

    10
    Exceptional
    • Business trip
    • Group
    • Two-Bedroom Apartment with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Good view

    Stayed in August 2024

  • Reviewed: 15 August 2024

    1.0
    Very poor
    • Leisure trip
    • Group
    • Two-Bedroom Apartment with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    They do not have credibility in dealing with customers, and you will also be surprised if your apartment is rented to someone else without any prior notice. The furniture is old, very old, and there is no cleanliness.

    Nothing

    Stayed in July 2024

  • Reviewed: 28 April 2024

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Dirty, unhygienic, uncomfortable beds, no hot water, no lock on the balcony, bed sheets stained.. looked like a hallway house, toilet leaked, shower leaked, had to wear shoes in the shower cos of how dirty it was

    The view and the proximity

    Stayed in April 2024

  • Reviewed: 5 April 2024

    1.0
    Horrible wouldn’t recommend to anyone.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Honestly I’ve stayed at a lot places over the years and the 0 room service as well as not getting our beds or rooms cleaned once was absolutely disgraceful.

    The staff and owners were very very rude and not accomodating what so ever!

    Stayed in March 2024

  • Reviewed: 15 December 2023

    1.0
    Avoid at all costs, be warned
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Sea View
    • Stayed 1 night

    The room was extremely worn down. Wrong room type given, everything was broken, not cleaned. We didn't get towels until 11pm. Cockroach traps in the wardrobes. Would have been softer to sleep on the floor. You could feel the springs pushing into you in the bed. Bathroom fan was filthy and covered in dust, hasn't been cleaned in years it looks like. Host wanted 10% surcharge on card payments, eventually they charged 4% surcharge when it should be 0. The upside was booking.com help us cancel after the first night. They also said there should be no surcharge.

    The ONLY good thing at this property was the view. Literally, nothing else.

    Stayed in December 2023

  • Reviewed: 13 September 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment with Sea View
    • Stayed 7 nights
    • Submitted via mobile

    Good location and nice view. Really good choice will come back asap

    Stayed in July 2023

  • Reviewed: 12 September 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Sea View
    • Stayed 10 nights
    • Submitted via mobile

    Women that clean apartment not do nothing if you not call her . Often said I’m holiday and can give towels and clean apartment. 1 times changed bed cover in 10 days .

    Everything was ok for what we see in booking.

    Stayed in September 2023

  • Reviewed: 7 August 2023

    10
    It was just simply perfect! 🤩
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Amazing view! And amazing and super helpful stuff! 🤩

    Stayed in August 2023

  • Reviewed: 16 May 2023

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Two-Bedroom Apartment with Sea View
    • Stayed 1 night
    • Submitted via mobile

    it's very hard to find it. not clean

    Stayed in May 2023

  • Reviewed: 1 May 2023

    10
    lovely place
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Sea View
    • Stayed 5 nights
    • Submitted via mobile

    you don’t need taxi if you stay here. walking to the beach 5 m and Patong road 5 min. amazing place with best sea view

    Stayed in April 2023

  • Reviewed: 21 February 2023

    8.0
    Nice sea view condo in the heart of Patong.
    • Leisure trip
    • Couple
    • One-Bedroom Apartment with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    The fournitures and couch in the living needs a little refreshing.

    The location was amazing, the view stunning, and mostly Abdu, the property manager, was really helpful and kind. The bed was really comfortable. I'll definitely be back. Great value.

    Stayed in February 2023

  • Reviewed: 10 February 2023

    8.0
    it is an old building and there is no hot water in our unit
    • Leisure trip
    • People with friends
    • Two-Bedroom Apartment with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    it’s old. no water pressure at all and almost no hot water

    the location very close by Walking street and the beach

    Stayed in February 2023

  • Reviewed: 10 February 2023

    1.0
    Disappointed because of bait & switch, black mold in tub/shower
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Great view and location

    I did not get the property I booked on line. Upon arrival I was informed the room I booked was not available, but was led to believe that I was getting an upgrade. Although the view from this place is 5 stars, the bathtub was the most disgusting bathtub I’ve ever seen in a rental. Black mold with bad grout. I booked the room because of the tub, but unfortunately it was unusable. The manager led me to believe the issue would be addressed, but after further investigation I saw that other guests reported the same issues with bait and switch and the gross bathtub/shower (see Expedia ). In addition to this issue, other reviews have mentioned faulty/dangerous furniture. One guest previously reported they were injured from the faulty chair. Not sure if it was the same chair that guest mentioned, but this room also had a dangerous chair that had I sat in it, I would have definitely been injured.

    Stayed in January 2023

Showing 1 – 25

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