Reviews of Patong Tower by United 21 Thailand 2 stars

Very nice to stay

the site

Needs more cleaning

The meet me host was good, attentive and available for the time I was there.

The apartment was very tired. The curtains did not draw fully closed in either the Bedroom or sitting room. I had to take one certain from the sitting room to add it to the Bedroom for privacy and to close out fully during the night. The standard of cleaning was poor. Walking about in bare feet (Thai culture) meant dirty feet!!! Furniture in the room very poor and did not allow full use of the windows/views or sitting out on the balcony

The location was great

I think the property’s bathroom could do with a good upgrade as shower curtain and ubove the shower was very dirty

perfect location

Only the Location

Absolutely everything, because the property is managed by an uneducated and manner less so called manager from India by name BASU. The owner of the property is also and Indian who is completely hidden from everywhere and not in picture at any time. This stupid manager will make you regret for booking this property.

I wanted to express my sincere gratitude for the wonderful stay at your appointment. the location was perfect, and the staff were very helpful. Thank you for making my stay so enjoyable. Sincerely

View is ok ,but as stayed before expected it..

Be careful with the pictures from booking.com for which room you receive..our room was disgusting to begin with..dirty walls ,curtains and no air con in 1 bedroom..The Lady managing the room was very rude and wanted cash on arrival for the full stay..even though the booking was made via credit card ???? Finally moved to a new room on the 3rd day ,which was the original we booked from the pictures ...

Location was close to Bangla Rd.

Everything, I left the property 2 hours after check in. I was so disappointed. For starters, it’s not a hotel, it’s AIRBNB, you rent direct from the owner. The unit was run down, in need of freshening up. It was smelly, needed fresh air, and smelt like cigarette. Wardrobes were old and broken, one had a dirty pair of socks. Balcony door didn’t slide without strong force. Both beds were uncomfortable, the blankets were not adequate size. There was no extra blankets, pillows or towels. Bathroom smelt like mould. Washing machine spelt like mould. Toilet kept running. The building fob didn’t work in the lift for the floor, leaving us to fix it.

Good view

Nothing

They do not have credibility in dealing with customers, and you will also be surprised if your apartment is rented to someone else without any prior notice. The furniture is old, very old, and there is no cleanliness.

The view and the proximity

Dirty, unhygienic, uncomfortable beds, no hot water, no lock on the balcony, bed sheets stained.. looked like a hallway house, toilet leaked, shower leaked, had to wear shoes in the shower cos of how dirty it was

The staff and owners were very very rude and not accomodating what so ever!

Honestly I’ve stayed at a lot places over the years and the 0 room service as well as not getting our beds or rooms cleaned once was absolutely disgraceful.

The ONLY good thing at this property was the view. Literally, nothing else.

The room was extremely worn down. Wrong room type given, everything was broken, not cleaned. We didn't get towels until 11pm. Cockroach traps in the wardrobes. Would have been softer to sleep on the floor. You could feel the springs pushing into you in the bed. Bathroom fan was filthy and covered in dust, hasn't been cleaned in years it looks like. Host wanted 10% surcharge on card payments, eventually they charged 4% surcharge when it should be 0. The upside was booking.com help us cancel after the first night. They also said there should be no surcharge.

Good location and nice view. Really good choice will come back asap

Everything was ok for what we see in booking.

Women that clean apartment not do nothing if you not call her . Often said I’m holiday and can give towels and clean apartment. 1 times changed bed cover in 10 days .