Reviews of Phi Phi at Pier 4 stars
54 Moo 7 Tambon Aonang, Mueang Krabi District, Krabi Province, 81210 Phi Phi Don, Thailand
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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewOur ferry got postposed and they were so kind to change the booking for us. The place is super clean, value for money, nice and quiet, excellent views and actually perfect. Lovely staff - thanks for making our stay amazing.
Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewThe location was the best, right next to the pier and next to shops, cafes and restaurants. Great view and a new beautiful room.
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewThis is a ln excellent hotel. It’s right by the pier and the views from the rooms were just beautiful. The rooms were clean and big and despite being on the front of the harbour we found it to be very quiet. We couldn’t heat any nightlife noise at all, which was great as we were with our 12 year old and 7 year old. The staff were happy, kind and helpful. We would recommend and would definitely stay here again.
The rooms weren’t connecting rooms, as a family of four this would have been brilliant.
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewLovely breakfast choices. Very fresh food and friendly staff. It opens at 7 which is good and it has a lovely clean area to eat in.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe stuff is so kind and the rooms is very very very clean and best location in phi phi just 2 min walking from the pier
I reserve sea view room 1 month before the data ad the hotel send msg to me in the day of check in morning tell me that there were a mistake by a system and the room will be back view and I am travel to phiphi to sit in front of sea to get relaxing they gave us the 2nd night sea view room and gave us voucher (500 bt) for room to eat from their restaurant, they were kind and helpful but for me not satisfied cause I came to specific reason and reserve 1 month before the date
Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe view and the location were just perfect
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewSuch a gorgeous hotel, with a luxury, large, clean toom. Perfect location. Breakfast was included. We only stayed two nights, we regret not staying longer!
There wasn’t many breakfast options, however the food that was there, was nice.
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewNewly opened hotel in 2025 May, spotless clean, welcoming interior, amazing location and view from the balcony and super friendly staff.
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewNearest hotel to pier. Room looked brand new. Excellent bathroom and comfy bed. Nice balcony.
There was no option to have extra bed for child in room, would have fitted no problem. We did get 2 rooms next to each other and cost was still reasonable.
Dear Robert Greetings from PHI PHI AT PIER !!! Thank you very much for sharing your review. We are delighted to know you enjoyed our convenient location near the pier, as well as the comfort of our rooms, bathrooms, and balconies. We appreciate your feedback regarding the extra bed option for children. While our rooms are designed to ensure comfort and safety, we are glad to hear that having two connecting rooms worked well for your family. Your comments are very helpful for us as we continue to improve our services. We hope to have the pleasure of welcoming you and your family back to Phi Phi at Pier on your next visit. Best Regards, Saen Maennusith General Manager PHI PHI AT PIER Best Regards, Saen Maennusith General Manager PHI PHI AT PIER
Dear Robert Greetings from PHI PHI AT PIER !!! Thank you very much for sharing your review. We are delighted to know you enjoyed our convenient location near the pier, as well as the comfort of our rooms, bathrooms, and balconies. We appr… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewIn front of pier
Breakfast
Dear Albert Greetings from PHI PHI AT PIER !!! Thank you for staying with us at Phi Phi at Pier. We’re glad you enjoyed our convenient location right in front of the pier. We also appreciate your feedback about breakfast, which will help us improve our service. We hope to welcome you back again on your next visit to Phi Phi Island. Best Regards, Saen Maennusith General Manager PHI PHI AT PIER
Dear Albert Greetings from PHI PHI AT PIER !!! Thank you for staying with us at Phi Phi at Pier. We’re glad you enjoyed our convenient location right in front of the pier. We also appreciate your feedback about breakfast, which will help u… Show more
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe hotel was near the tonsai pier . 2 mns walk . Easy access . We had a superb view on the beach . The deco of the hotel is charming , tropical , colorful. .
There weren’t a variety on the breakfast. It was a choice of plates, some coffee , jus and cake.
Dear Joelle Greetings from PHI PHI AT PIER !!! Thank you so much for taking the time to share your experience with us! We're happy to hear that you enjoyed your stay, even if it was a short one, and that you appreciated our convenient location near Tonsai Pier, the beautiful beach view, and the tropical, colorful decor of our hotel. Your recommendation for a 2-night stay means a lot to us! We also appreciate your feedback regarding the breakfast variety. We're always looking for ways to improve and will take your comments into consideration to enhance the overall guest experience. We hope to have the pleasure of welcoming you back to Phi Phi at Pier Hotel for a longer and even more memorable stay next time. Best Regards, Saen Maennusith General Manager PHI PHI AT PIER
Dear Joelle Greetings from PHI PHI AT PIER !!! Thank you so much for taking the time to share your experience with us! We're happy to hear that you enjoyed your stay, even if it was a short one, and that you appreciated our convenient… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewClose to Pier, big and clean room Good breakfast
Room is to far from the reception, late check-out from the hotel is very expensive
Dear Marina Greetings from PHI PHI AT PIER !!! Thank you for taking the time to share your feedback. We're glad to hear you enjoyed our convenient location near the pier, the spacious and clean room, and the breakfast. We’re sorry to hear that the distance from your room to the reception and the late check-out fee were inconvenient. We appreciate your comments and will certainly take them into consideration to improve our guest experience. We hope to have the opportunity to welcome you back in the future. Best Regards, Saen Maennusith General Manager PHI PHI AT PIER
Dear Marina Greetings from PHI PHI AT PIER !!! Thank you for taking the time to share your feedback. We're glad to hear you enjoyed our convenient location near the pier, the spacious and clean room, and the breakfast. We’re sorry to … Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewaccess to a very private beach
room condition
Dear Pankaj Greetings from PHI PHI AT PIER !!! Thank you for sharing your feedback with us. We're very happy to hear that you appreciated our staff and enjoyed the access to the peaceful, private beach. We're truly sorry to hear that the room did not meet your expectations and that maintenance is needed. Please rest assured that we take your comments seriously, and our team is already reviewing the condition of the rooms to make necessary improvements. Your input is valuable in helping us provide a better experience, and we hope to have the chance to welcome you back in the future with an enhanced stay. Best Regards, Saen Maennusith General Manager PHI PHI AT PIER
Dear Pankaj Greetings from PHI PHI AT PIER !!! Thank you for sharing your feedback with us. We're very happy to hear that you appreciated our staff and enjoyed the access to the peaceful, private beach. We're truly sorry to hear t… Show more