Reviews of Phunaya Phuket Oldtown Hotel 3 stars
2/52, Montri Rd, Sub-district Thalad Yai, District Amphoe Mueang Phuket, Phuket, 83000 Phuket Town, Thailand

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewIt's located in Old Town Phuket, with lots of restaurants and local amenities (eg. laundry, convenient stores) just within 5 minutes of walking distance.
The hotel is a bit hidden in the alley, but still easy to locate. Trust your maps.
Thank you for your kind review. We’re happy you enjoyed your cozy stay, the convenient Old Town location, and found us easy to reach. We look forward to welcoming you again.
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewThe room was very clean, spacious and had all the facilities we needed including a good size fridge, microvave, crockery and cuttelry, tea and coffee making facilities, safe in room, 2 x umbrellas etc. and a great sized comfy bed This hotel room had everything you could require for such a great price.
Check in was a bit challenging as we had trouble with the keycode on the door and no onsite reception staff to assist, however, the person we spoke to on the phone was very helpfull and eventually we were able to get into the room. There is no lift or air conditioning in the stairwell and we were on the 4th floor which made it a bit difficult for a traveller coming from a coutry with a current maximum temperature of 9 degrees celsius. We could have checked this first, but I am thankful we didn't as this may have put us off staying here and that would have been a shame as we would have missed out on a fantastic room for a fantastic price.
Thank you very much for your detailed review and recommendation. We’re delighted that you found the room spacious, clean, and fully equipped with everything you needed, all at a great price. We’re also happy to hear you enjoyed the comfort of the bed and the extra amenities provided. We appreciate your feedback about the check-in process and the stairs, and we’ll continue working to make it smoother and more convenient for our future guests. We’re very glad you chose to stay with us and look forward to welcoming you again.
Thank you very much for your detailed review and recommendation. We’re delighted that you found the room spacious, clean, and fully equipped with everything you needed, all at a great price. We’re also happy to hear you enjoyed the comfort … Show more
Reviewed: 23 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 8 June 2025 · Stayed in June 2025
Verified reviewReviewed: 4 May 2025 · Stayed in April 2025
Verified reviewThe location is great! Just a few minutes walk right into the old town or Indy market. The apartment was super clean and comfortable.
Thank you very much for your kind and thoughtful review. We’re truly delighted to hear that you enjoyed the location, cleanliness, and comfort of your stay at Phunaya Phuket Oldtown. We appreciate your feedback and will continue striving to improve wherever possible. We hope to have the pleasure of welcoming you back again soon.
Thank you very much for your kind and thoughtful review. We’re truly delighted to hear that you enjoyed the location, cleanliness, and comfort of your stay at Phunaya Phuket Oldtown. We appreciate your feedback and will continue striving to… Show more
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewModerate design
Some not cleaned
Thank you for your feedback and suggestions. We apologize if some areas of the accommodation did not meet your expectations in terms of cleanliness. We will take your comments seriously and work on improving our service quality. We are glad to hear you appreciated the location, and we hope to welcome you back to Phunaya Phuket Oldtown in the future.
Thank you for your feedback and suggestions. We apologize if some areas of the accommodation did not meet your expectations in terms of cleanliness. We will take your comments seriously and work on improving our service quality. We are glad… Show more
Reviewed: 30 March 2025 · Stayed in March 2025
Verified reviewReviewed: 27 March 2025 · Stayed in March 2025
Verified reviewReviewed: 20 March 2025 · Stayed in March 2025
Verified reviewWe choose to stay here because it in the middle of Phuket Oldtown nere department store and easy to find foods or even travel around the city.🙏❤️
Thank you very much for choosing to stay with us and for taking the time to share your kind review. We are delighted to hear that you found our central location in Phuket Oldtown convenient for exploring nearby shops and restaurants. We look forward to welcoming you back again in the near future. Thank you so much! 🙏❤️
Thank you very much for choosing to stay with us and for taking the time to share your kind review. We are delighted to hear that you found our central location in Phuket Oldtown convenient for exploring nearby shops and restaurants. We loo… Show more