Reviews of Prelude Hotel 3 stars

Excellent service, friendly and this made a very relaxing stay .

Nothing. Everything was very good .

clean friendly staff good location

Girls at reception very helphfull. Quiet and peacfull and good sized swimming pool and spa pool. Great meals served at the restaurant and if you wish delivered to your room.

Noisy Bird kept us awake part of the night. But I guess you can't do anything about that.

Cleanliness and spacious family room for 3 people. We were in room D203

Bathroom could have longer shower curtains so that the water doesn’t make the toilet floor wet. Towels are very old.

Old, not much room amenities for price

Great hotel and pool. Lovely staff. Very clean.

Food a little limited for Western tastes. Worst night's sleep I have ever had as mattress extremely hard. (Personal I realise) Ran hot water in the sink (Room E114) for 30 mins at 7:30 in the evening to have a shave but NO HOT WATER. Hotel a little isolated.

Good location because near by department store and city center

A lot of Mosquito outside room

Large hotel with many facilities. Two large pools. Very large rooms fully equipped. Excellent value for money

No comment. As it is a large hotel it is sometimes a long walk to get to the room

Facilities were great

Staff very unhelpful. We booked for 5 people but were allocated only 2 double beds. It needed an argument to get a fold up bed put in and another B500.

The pool was nice. Until they started spraying pesticides throughout the hotel without warning. That shut down the pool. Breakfast was huge and fresh.

The pesticides being sprayed took us by shock. We were sitting on the balcony and all of a sudden this thick cloud of chemicals started coming towards us. We ran inside but the smell was to much we had to escape and come back hours later. No one could speak English well.

Good value

Pool dirty

There is a pool in front of the room.

Our room do not have wifi due to bad signal.

Pleasant friendly staff. Clean in all areas

Mattress as hard as wood. Hardly slept all night. Air con noisy. Shower tempersture uncontrollable, switching from very hot to cold as you showered

This was a relatively new hotel which was easy to find and well signposted. Everything worked as it should have. While they didn't speak much English, the check in was simple and quick. They were open until relatively late for the check in.

The only problem with the hotel was the location. It was a fair distance from the town centre and the tourist part of the town. It was necessary to climb a few flights of steps to get access to the room.

Nothings!

This is more like a long distance pit-stop Motel then to a Hotel. The Receptionist was poorly trained and inflexible with bad critical thinking. I had to waste a lot of time and unnecessary effort during checking in and even checking out. The balcony is never a balcony, it house the air-conditioning ventilation and the hot air was directly blowing towards the balcony. You cannot sit at the balcony for 1 second because of the hot and germs infested air.

Quiet. Good rest. Good breakfast.good swimming pool.

Shower pressure not very good. And the nozzle was fixed and too low so I had to bend my knees to shower. The light in the room was either low and red (like a brothel) or too intense if you turned on the white lights.