The staff were very accomodating and friendly.

Stayed in August 2025

Expensive spa

Amazing hotel, superb gym, big swimming pool, excellent rooms.

Stayed in August 2025

The check in experience was poor as there was no one at concierge and lobby location was not clear. We found later it was behind closed door. We were informed the lobby was getting renovated and hence this room was made as a make shift lobby. Though the room was good the bathroom shower was not upto the standard and needs asset upkeep . The toiletries were also not to the class which would meet the resort expectations. The bed mattress was also not the level seen in same type of resorts I have experienced before . So if the management looks into these issues it would significantly improve the quality of stay.

The staff at restaurant were really very good . Special mention would be Mr KIK and Miss Kang. They made each visit to the restaurant special and inviting. The room and bathroom was spacious and air con was good. The reception staff extended our check out to 2 pm as our flight got delayed . The spa was also excellent both in terms of ambience and the massage we had.

Stayed in August 2025

A beautiful hotel, incredible service, and the rooms were very luxurious. We will definitely come back.

Stayed in July 2025

Everything was perfect not a single complaint.

The management and staff went over and above to make our stay perfect and memorable. A big thank you to all the staff.

Stayed in July 2025

The property was quiet, beautiful, well-maintained and we loved the location. The breakfast and restaurants, gym, pool all felt luxurious. Staff was so friendly and accommodating! Would return here!

Stayed in July 2025

Nothing all was lovely

The spa, pool and restaurant were all great. Being able enjoy snacks and drinks at dusk on a private boat on the river was a great way to end the day.

Stayed in July 2025

Spectacular facilities with free rides daily to the night market. Great atmosphere right next to the river.

Stayed in July 2025

None

Breakfast was awesome. Nice river view.

Stayed in July 2025

I really don’t have anything bad to say I guess it’s slightly out of the city center, but I kinda liked that at the same time. It’s very easy to get a grab into the city area. They also have a shuttle that takes you.

The property was beautiful, the pool was amazing, the gym atmosphere was great, the staff was very helpful, would highly recommend!

Stayed in July 2025

We came back to RatiLanna after few days and they upgraded us to a suite! We really liked the facilities, the views and the staff. The food for breakfast and dinner was excellent! We will definitely recommend RatiLanna to our friends:)

Stayed in July 2025

The only downside was the breakfast. For a resort of this caliber, the variety was quite limited and repetitive across days. It didn’t quite live up to the expectations of a 5-star experience.

We had a wonderful stay at Ratilanna Riverside Spa Resort. The hotel’s design beautifully blends traditional Thai elegance with modern luxury. The rooms are spacious, tastefully furnished, and extremely comfortable. One of the highlights was the lavish bathroom — complete with a waterfall shower and even a built-in TV, which added a touch of indulgence. The sink drain had some problems and I had to request twice to get it fixed. The location is ideal — just about 10 minutes from the main night markets and city center, yet tucked away enough to feel peaceful and private. That said, everything else — the room, service, ambiance, and riverside charm — made it a memorable stay. The Spa was the best

Stayed in July 2025

Excellent staff

Stayed in July 2025

There’s really nothing that comes to mind in terms of negatives—it was one of those stays where everything just felt easy and comfortable from the moment I arrived.

The spa was super relaxing.. the masseuse (Rasmi) was super professional and extremely good. Property and rooms were beautifully maintained. Breakfast spread was excellent and delicious. The best part were the staff - incredibly warm and attentive.

Stayed in July 2025

Ability to connect and stay connected to wi fi was inconsistent at best, system needs to be upgraded

Fantastic breakfast, delicious meals in general, lovely spots for dining and drinks, really enjoyed the pool

Stayed in July 2025

A very good hotel with quality service, but on the pricier side. Although advertised as family-friendly, it feels more geared toward business travelers. For the same price, there are alternative options that offer better family facilities like kids’ pools and playrooms.

Stayed in April 2025

Spotless, beautiful facilities, beautiful room.

Stayed in July 2025

Nothing

The pool was amazing, well equipped gym, the breakfast, the staff so nice

Stayed in June 2025

Everything was perfect

Beautiful Lanna style riverside hotel.

Stayed in April 2025

N/A

We loved the relaxed and chic atmosphere the setting at RatiLanna provided. The pool was amazing, always clean and spacious. All staff was extremely welcoming and polite. Restaurant food was tasty. Great experience at the SPA as well - I fell asleep during the Crystal Oil massage!

Stayed in June 2025

Location. It’s a bit far from the Old City. The beds are comfortable but hard which seems to be common across Thailand.

Meticulously clean, great staff, superb buffet breakfast, amazing pool.

Stayed in June 2025

Lovely staff, huge room, we extended our stay 3 times.

Stayed in May 2025

Nothing. Perfect.

Amazing place with amazing people.

Stayed in June 2025

Best hotel I’ve ever stayed in. Beautifully appointed and furnished and the staff were wonderful. Off-season rates were excellent. Food was very good.

Stayed in May 2025