8.8

Reviews of Sacha's Hotel Uno 3 stars

28/19 Sukhumvit Soi 19, Sukhumvit Road, , Wattana, 10110 Bangkok, Thailand

  • Mei

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    Convenient location; friendly and helpful staff. I am glad that the hotel could arrange transport for hotel guests from and to airport.

    Would appreciate a change of clean bed sheet upon check in. Found some stain on the sheet causing my skin to itch.

    Property response:

    Dear Ms. Mei, Thank you very much for sharing your feedback with us. We're delighted to hear that you appreciated our convenient location, as well as the friendliness and helpfulness of our staff. It's also great to know that our airport transfer service added comfort to your stay. However, we sincerely apologize for the inconvenience you experienced with the bed sheet upon check-in. Please rest assured that this does not reflect our usual standards, and we have addressed this matter with our housekeeping team and laundry outsourced provider to ensure it does not happen again. Your feedback is very valuable to us, and we truly appreciate your honesty. We hope to have the opportunity to welcome you back and provide you with an even better experience next time. Warm regards, Preeyaporn (GM)

    Dear Ms. Mei, Thank you very much for sharing your feedback with us. We're delighted to hear that you appreciated our convenient location, as well as the friendliness and helpfulness of our staff. It's also great to know that our ai… Show more

    Sacha's Hotel Uno
    25 August 2025
  • William

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review
  • Mark

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    The staff is first rate

    Property response:

    Dear Mr. Mark, Thank you for taking the time to share your feedback. We're so pleased to hear that you found our hotel clean, modern, and well-located — and especially that our team made a great impression. Your kind words about our staff truly mean a lot to us. We believe that genuine hospitality makes all the difference, and it’s wonderful to know that you felt warmly welcomed during your stay. We hope to have the pleasure of welcoming you back again soon! Warm regards, Preeyaporn (GM)

    Dear Mr. Mark, Thank you for taking the time to share your feedback. We're so pleased to hear that you found our hotel clean, modern, and well-located — and especially that our team made a great impression. Your kind words about our sta… Show more

    Sacha's Hotel Uno
    8 August 2025
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  • Kuoming

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    Comfortable beds Great location

    New linens required

    Property response:

    Dear Mr. Goo, Thank you for your feedback! We're so glad to hear you enjoyed the comfortable beds and our convenient location. We also appreciate your comment regarding the linens — your input is valuable, and we’ll be sure to look into updating them to ensure an even better experience for future stays. We hope to welcome you back soon! Warm regards, Preeyaporn (GM)

    Dear Mr. Goo, Thank you for your feedback! We're so glad to hear you enjoyed the comfortable beds and our convenient location. We also appreciate your comment regarding the linens — your input is valuable, and we’ll be sure to look into… Show more

    Sacha's Hotel Uno
    6 August 2025
  • Shirley

    Reviewed: 4 August 2025 · Stayed in July 2025

    Verified review
  • Japhy

    Reviewed: 3 August 2025 · Stayed in August 2025

    Verified review
    Property response:

    Dear Mr. Japhy, Thank you for taking the time to share your feedback. We're sorry to hear that your recent experience did not meet the expectations set by your previous stay. We truly value your comments and are actively working on updates and maintenance to improve the overall condition of our property. Your input is important to us, and we hope to have the opportunity to provide you with a better experience in the future. Warm regards, Preeyaporn (GM)

    Dear Mr. Japhy, Thank you for taking the time to share your feedback. We're sorry to hear that your recent experience did not meet the expectations set by your previous stay. We truly value your comments and are actively working on upda… Show more

    Sacha's Hotel Uno
    5 August 2025
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  • Robin

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    Handy location, good value 3 star

    nothing

    Property response:

    Dear Mr. Robin, Thank you so much for your kind words! We’re delighted to hear that you enjoyed your stay with us and found our location convenient and our hotel a good value. Your feedback means a lot to our team, and we're truly glad we could make your stay a pleasant one. We hope to have the pleasure of welcoming you back again on your next visit to Bangkok! Warm regards, Preeyaporn (GM)

    Dear Mr. Robin, Thank you so much for your kind words! We’re delighted to hear that you enjoyed your stay with us and found our location convenient and our hotel a good value. Your feedback means a lot to our team, and we're truly glad … Show more

    Sacha's Hotel Uno
    4 August 2025
  • Jennifer

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review
  • Mark

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review

    Location is fantastic, a few mins to Terminal 21 mall which affords great shopping choices and good restaurants. It is also a few minutes to the BTS Skytrain as well as the MRT monorail so it is very easy to connect to everywhere in Bangkok city. The room is very comfortable and quiet and the AC is cold. Wonderful bar downstairs for drinks. The staff is very courteous. The doorman is always helpful and happy greeting the guests😁

    The breakfast is the same 3 choices everyday. It gets very monotonous if you stay more than a couple of days. The hotel could vary the breakfast menu.

    Property response:

    Dear Mr. Mark, Thank you very much for taking the time to share your thoughtful review. We're delighted to hear that you enjoyed your stay with us and found our location so convenient — being just minutes away from Terminal 21, the BTS, and MRT certainly makes exploring Bangkok a breeze! We're also glad you found the room comfortable, the air conditioning refreshing, and that you had a pleasant time at our bar. Your kind words about our courteous staff, especially the doorman, truly mean a lot to us — we’ll be sure to pass along your compliments! We also appreciate your honest feedback regarding breakfast. We understand how variety is important, especially for longer stays, and your comments have been shared with our outsourced restaurant team for review. We are always looking for ways to improve the guest experience and your input helps us do just that. It was a pleasure having you with us, and we would be honored to welcome you back the next time you're in Bangkok! Warm regards, Preeyaporn (GM)

    Dear Mr. Mark, Thank you very much for taking the time to share your thoughtful review. We're delighted to hear that you enjoyed your stay with us and found our location so convenient — being just minutes away from Terminal 21, the BTS,… Show more

    Sacha's Hotel Uno
    25 July 2025
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  • Latt

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    Excellent location—close to BTS and MRT stations, with Terminal 21 just around the corner and Nana Night Market within walking distance

    No lobby area. Small lift. Small room. No buffet breakfast—only limited à la carte options. No swimming pool and no travel desk. Restaurant is noisy at night due to music. Overall, a basic hotel charging 4-star prices.

    Property response:

    Dear K. Latt, Thank you very much for taking the time to share your feedback. We truly appreciate your kind words regarding our staff and convenient location near BTS, MRT, Terminal 21, and Nana Night Market. We also sincerely value your constructive comments about areas where we can improve. While our hotel is designed to offer a comfortable and convenient stay in the heart of the city, we understand that certain amenities such as a larger lobby, swimming pool, or buffet breakfast may be important to some guests. Your feedback helps us better understand guest expectations and explore ways to enhance the overall experience. We’re sorry to hear that the evening noise from the restaurant affected your stay. Please be assured that we are reviewing this matter to see how we might minimize the impact on our guests. Once again, thank you for your honest review. We hope to have another opportunity to welcome you back in the future and provide an even more enjoyable stay. Warm regards, Preeyaporn (GM)

    Dear K. Latt, Thank you very much for taking the time to share your feedback. We truly appreciate your kind words regarding our staff and convenient location near BTS, MRT, Terminal 21, and Nana Night Market. We also sincerely value your co… Show more

    Sacha's Hotel Uno
    24 July 2025
  • Low

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review
  • Nilawan

    Reviewed: 15 July 2025 · Stayed in July 2025

    Verified review
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  • Dickson

    Reviewed: 11 July 2025 · Stayed in June 2025

    Verified review
  • Tim

    Reviewed: 8 July 2025 · Stayed in July 2025

    Verified review
  • Kunsang

    Reviewed: 29 June 2025 · Stayed in June 2025

    Verified review
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  • Graham

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review
  • Aiman

    Reviewed: 23 June 2025 · Stayed in June 2025

    Verified review
  • Dickson

    Reviewed: 17 June 2025 · Stayed in June 2025

    Verified review

    Hotel staffs are very friendly and efficient with their work. Polite and helpful. Helped to book taxi for my 2 guest and even told us the amount for the ride to airport.

    Property response:

    Mr. Dickson, thank you for your kind words and for taking the time to share your experience! We’re so pleased to hear that our team made a positive impression with their friendliness, efficiency, and helpful service. It’s great to know they were able to assist you and your guests with the taxi booking and provide useful information for your airport transfer — we believe it's the little touches that make a stay more comfortable. We do hope this hotel will be your 2nd home :) when you back to Bangkok Your feedback means a lot to us, and we look forward to welcoming you back again soon! Warm regards, Preeyaporn (GM)

    Mr. Dickson, thank you for your kind words and for taking the time to share your experience! We’re so pleased to hear that our team made a positive impression with their friendliness, efficiency, and helpful service. It’s great to know they… Show more

    Sacha's Hotel Uno
    19 June 2025
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  • Philippe

    Reviewed: 17 June 2025 · Stayed in June 2025

    Verified review
  • Tyson

    Reviewed: 17 June 2025 · Stayed in June 2025

    Verified review

    Nice and Comfortable room and good location

    Noisy could hear people in the hallways, opening and closing their doors

    Property response:

    Dear Mr. Tyson, Thank you for your kind words about our comfortable rooms and convenient location. We're glad you enjoyed your stay overall. We’re sorry to hear that noise from the hallway affected your experience. Your feedback is important to us, and we will look into ways to minimize hallway noise to make future stays even more enjoyable. We hope to welcome you back again soon. Best regards, Preeyaporn (GM)

    Dear Mr. Tyson, Thank you for your kind words about our comfortable rooms and convenient location. We're glad you enjoyed your stay overall. We’re sorry to hear that noise from the hallway affected your experience. Your feedback is impo… Show more

    Sacha's Hotel Uno
    19 June 2025
  • Tingyu

    Reviewed: 15 June 2025 · Stayed in June 2025

    Verified review

    The bed is really comfortable!! The bathroom is also wonderful. Employee here are all nice and charming.

    The vehicle outside is a little bit noisy during midnight.

    Property response:

    Dear K. TingYu, Thank you so much for your lovely feedback! We're delighted to hear that you enjoyed the comfortable bed, wonderful bathroom, and the friendly service from our team — your kind words truly mean a lot to us. We’re sorry to hear that noise from outside vehicles disturbed your rest during the night. We appreciate your feedback and will explore ways to improve the glass sound proof for a more peaceful stay. We hope to have the pleasure of welcoming you back soon! Warm regards, Preeyaporn (GM)

    Dear K. TingYu, Thank you so much for your lovely feedback! We're delighted to hear that you enjoyed the comfortable bed, wonderful bathroom, and the friendly service from our team — your kind words truly mean a lot to us. We’re sorry t… Show more

    Sacha's Hotel Uno
    19 June 2025
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  • Ibrahim

    Reviewed: 11 June 2025 · Stayed in June 2025

    Verified review

    Staffs is v friendly and helpful.

    Nothing

    Property response:

    Dear Mr. Ibrahim, thank you very much for your excellent review and comment. Our team are grateful for this valuable review and score. We are looking forward to serve you in the next visit. Warm regards, Preeyaporn Ms. (GM)

    Sacha's Hotel Uno
    12 June 2025
  • Remi

    Reviewed: 6 June 2025 · Stayed in May 2025

    Verified review

    Got to check in early after a long international travel.

    Property response:

    Dear Mr. Remi, Thank you very much for taking the time to share your comment and give the good score. Thank you for choosing to stay with us at Sacha Uno Hotel on your recent visit to the city and for taking the time to share your experience with us. We are delighted to know that you had a pleasant stay with us. However, we are looking forward to welcome you back and serve you in the future soon. Warm regards, Preeyaporn Ms. ( GM )

    Dear Mr. Remi, Thank you very much for taking the time to share your comment and give the good score. Thank you for choosing to stay with us at Sacha Uno Hotel on your recent visit to the city and for taking the time to share your experien… Show more

    Sacha's Hotel Uno
    12 June 2025
  • Balta

    Reviewed: 26 May 2025 · Stayed in May 2025

    Verified review

    everything is so perfect, I fall in love this hotel

    nothing

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  • Carl

    Reviewed: 25 May 2025 · Stayed in March 2025

    Verified review

    Extremely clean and amazing location.

    Prices could be a bit lower.

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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