44/133 Moo 1, Ko Samui, Surat Thani, 84330 Mae Nam, Thailand
#13 of 73 hotels in Mae Nam
Guests' ChoiceBased on 475 hotel reviews
9.1Cleanliness
9.5
Comfort
9.5
Location
8.6
Facilities
9.2
Staff
9.6
Value for money
8.8
Free WiFi
9.1
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End of dialog contentReviewed: 1 September 2025
Saif
Australiatoo small in sizes
The pool area with the quite bar
Stayed in September 2025
Reviewed: 29 August 2025
Ross
AustraliaI would prefer to see more local staff rather than people from Myanmar. Especially in the bar and restaurant. We come to Thailand for many reasons - especially the people.
The location and beautiful pool.
Stayed in August 2025
Reviewed: 29 August 2025
Jacob
AustraliaOur stay was overall very enjoyable, and I would have rated it a 10/10 if not for a couple of small issues. Unfortunately, the air conditioner in our room was extremely loud, even when set to low or switched off. When we were shown the room, the staff member mentioned they were aware of the problem and suggested setting it to low, but this didn’t reduce the noise at all. Additionally, the hallway light shined through the gap under the door at night, which lit up the room. This seems like an easy fix and would make the stay feel much more comfortable and luxurious.
The staff were 10/10 – professional, attentive, and always willing to help (especially the pool bar staff, they are top tier). Breakfast offered a great variety each morning, and we especially enjoyed the happy hour cocktails by the pool. The complimentary shuttle service to Fisherman’s Village and Chaweng was also a fantastic bonus that made getting around so easy.
Stayed in August 2025
Reviewed: 28 August 2025
Ruchi
IndiaSome bits of the hotel may feel like they need more upkeep/feel a bit old and lacking TLC and that makes it feel like it's more a four star than a five star property. That said however we really enjoyed our stay there.
Comfortable beds, great pool, nice beach, nice staff, amazing spa, good restaurant, location was fine too for us as grab taxi was so easy to get. Nice atmosphere at the hotel. Do try the spa!!!
Stayed in August 2025
Reviewed: 25 August 2025
Juan
BelgiumHowever there is some room for improvement in training staff better. They are all young people from Myanmar, very enthusiastic and willing to do a good job but they seem to lack a bit of experience and professional training. That’s for the management to solve.
The place is exceptional. Amazing location, great room, lovely pool and very friendly staff. No kids and no animals make the stay very peaceful and calm. It lives up to the expectations.
Stayed in August 2025
Reviewed: 21 August 2025
Marie
New ZealandThe daily cleaning service seemed to get later and later in the day during our week stay which was slightly annoying. Sometimes they would light the fragrant incense sometimes not, so a bit inconsistent with it. We did like returning to a nice scented room. It seemed hard to get a seat at the main pool with people leaving their belongings on them when they weren’t there, but looked like the hotel was monitoring it, we didn’t have to worry with having our own private pool.
We stayed in a villa on the beach front with a pool. It was better than we were expecting, the pool was bigger than the pictures showed. As it was quite humid the pool was a saviour. A nice surprise was the mini bar was complimentary, it had a selection of beer but could offer a balance of wine and beer. The buffet breakfast was amazing, and we enjoyed walking to near by beach bars for a change of scenery. Would highly recommend staying here if you wanted to treat yourself. Adults only was definitely a bonus!
Stayed in August 2025
Reviewed: 18 August 2025
Sarah
United KingdomThe pool
Quiet peaceful beautiful Perfect for couples. Staff so amazing
Stayed in August 2025
Reviewed: 17 August 2025
Jennifer
United StatesThe sprayer for the toilet was pretty aggressive 😂
It was absolutely gorgeous. The food was top notch, the breakfast buffet had SO many options, and free bottomless mimosas to boot! The staff really went above and beyond to make sure we enjoyed our stay. From the moment we arrived, we felt pampered and relaxed. Joey in particular was an absolute joy to chat with. (Always make friends with the head of beverage at a resort!)
Stayed in August 2025
Reviewed: 16 August 2025
Thomas
AustraliaNothing
I have been here many times. My favourite hotel to stay in everything is quietly beautiful and so relaxing
Stayed in August 2025
Reviewed: 13 August 2025
Nicholas
United KingdomNothing
Breakfast was amazing, room very clean and comfortable. The staff were so helpful and attentive, special thanks to Kate who checked me out she was very helpful.
Stayed in July 2025
Reviewed: 12 August 2025
Phoebe
AustraliaCan’t really fault anything at the property.
The pool, the bar, the restaurant, the staff, the spa, can’t really fault any of it. The staff were so helpful and lovely and always wanted to help and go above and beyond.
Stayed in August 2025
Reviewed: 8 August 2025
Fiona
SwitzerlandIt’s a very modern property with a lot of details that make the stay perfect.
Stayed in August 2025
Reviewed: 8 August 2025
Samantha
New ZealandThe cocktails are a bit on the pricey side but their specials made up for it with happy hour and golden hour.
The included breakfast was amazing. The pool was fantastic with the floating beanbags and swim up bar. Easy access to the beach. Very clean and tidy.
Stayed in July 2025
Reviewed: 6 August 2025
Wadhha
KuwaitWoow
Woow
Stayed in August 2025
Reviewed: 2 August 2025
James
IsraelPrice of the massage
Quiet and comfortable
Stayed in August 2025
Reviewed: 28 July 2025
Jenny
New ZealandLocation. A bit out of the way and the shuttle service was not brilliant. Timing and availability of shuttle was poor. Very annoying that the prices quoted were not the prices charged. The gym needs a rowing machine.
We loved the view from our room and our pool area. Lovely friendly staff. Lovely to have a free minibar to start the holiday with.
Stayed in July 2025
Reviewed: 27 July 2025
Julie
United KingdomThere was nothing we didn’t like
It was a small, peaceful beautiful resort which had everything we needed to relax and unwind but the shuttle bus was available to take us further afield if we wanted.
Stayed in July 2025
Reviewed: 26 July 2025
Elizabeth
United KingdomIt was a shame that the beach directly behind the hotel was rocky to walk into the water but not much you can do about that. The drinks at the hotel, water namely is very expensive - we felt that water should be atleast complimentary for 5*.
The staff were lovely at the hotel and very accommodating. We really enjoyed the pool and breakfast was great!
Stayed in July 2025
Reviewed: 22 July 2025
Guy
BelgiumWe really liked the staff, especially Ms. Nunny at the reception. The room, the beach, and the location were all excellent. We also enjoyed the spa and the breakfast. In fact, we liked everything! Thank you for the great service !
Stayed in July 2025
Reviewed: 21 July 2025
Dj
United KingdomNothing - it was all brilliant.
Everything. The welcome at reception, the room/villa was just clean, comfortable, spacious. Minibar first use was free, which was a lovely surprise. The pool at the villa was a great size. The hotel pool was lovely. The food was great, staff were exceptionally friendly, helpful and just lovely.
Stayed in July 2025
Reviewed: 12 July 2025
Dlicciardi
Thailandnothing
Great location , amazing pool and in front of a very nice part of the Mae Nam beach. I recommend it.
Stayed in July 2025
Reviewed: 10 July 2025
Emily
AustraliaNothing!
Absolutely amazing!!!! Can’t recommend this place enough! The staff are incredible and truly made our stay! Facilities are wonderful - pool, swim up bar, clean rooms and awesome breakfast! They have a shuttle bus service every night too to take to Fisherman’s Village, Chaweng etc. Made it super convenient.
Stayed in July 2025
Reviewed: 7 July 2025
Marcus
United Arab EmiratesIt’s one of 3 hotels we have booked on the island and I can say is with confidence- by far THE BEST ONE. The staff were so kind and attentive, we felt like royalty. Everything about our stay was incredible: the room (bed was so comfy we didn’t want to get out of it), the breakfast (we both are vegan and had a feast every morning despite all of our dietary restrictions), the location, the gym, the activities arranged for hotel guests….. the Mixology masterclass by Minn and Wut was a highlight of our stay, we both loved it!! If we could go back in time we would have booked only Explorar for the entire stay.
Stayed in July 2025
Reviewed: 30 June 2025
Karen
AustraliaGreat resort. Fantastic staff. Really loved our stay. Small emergency on our last night and the hotel took us by car to the hospital and gave us a late check out. Cant fault the customer service at this hotel, it was really excellent. Happy staff and it shows. The food was really good too. Chefs excellent. We experienced the complimentary pizza and Thai cooking classes which were great. Would definately stay again.
Stayed in June 2025
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