30/7 Moo 7, Bang Muang, Takua-Pa, 82190 Khao Lak, Thailand
#59 of 133 hotels in Khao Lak
Guests' ChoiceBased on 153 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
8.6
Facilities
9.1
Staff
9.1
Value for money
8.8
Free WiFi
7.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 12 August 2025
Phillip
CyprusThe beach could do with some cleaning up, some of the sundress were tired and maybe needed replacing, beachfront restaurants are a bit pricey ))
The whole hotel complex design is lovely, the location, the gardens, the pools and not forgetting the hard working staff, the complete ambiance, energy and tranquility it provides, is just perfect. Great value for the rooms…..
Stayed in August 2025
Reviewed: 1 July 2025
Ian
Thailandlifts were dirty,
Sports facilities, comfortable bed, Relaxing reception area, location next to the beach, quite, great choice at breakfast & extremely friendly staff
Stayed in July 2025
Reviewed: 29 June 2025
Paula
United KingdomThe humidity meant that using our balcony was a no, due to mozzie bits! We went in May.
It felt like a retreat ..very beautiful and lush throughout. Beautiful pool, beach and surroundings.
Stayed in June 2025
Reviewed: 19 June 2025
David
AustraliaEverything. Will be back.
Stayed in June 2025
Reviewed: 15 June 2025
Keith
AustraliaNo complaints!
A very large resort with a wide range of facilities but quite a way to walk depending on your room location. Great food. Great pools. Excellent gym and game facilities. Beachfront on a beautiful beach although the sand is quite coarse. A limited range of shops nearby but I had a hire car. Some great jungle and scenery within 20kms. Tsunami museum, elephant centres, ATV etc in the area. A very relaxing five days - would stay again. Reasonable shoulder season rates for a large comfortable room. The Tonga Bar and restaurant on the beach next door had great food and a terrific fire-show night.
Stayed in June 2025
Reviewed: 3 June 2025
Dennis
ThailandNothing to add
The overall family feel and relaxed atmosphere loved the breakfast, loved the room our son loved the kids club, bowling and the swimming pools
Stayed in June 2025
Reviewed: 28 May 2025
Jennifer
AustraliaThe only thing was the constant rain which limited the attractions
Excellent staff and beautiful property
Stayed in May 2025
Reviewed: 4 May 2025
Gaia
ItalyWe liked all! Comfortable room, friendly staff, excellent services, full complete breakfast
Stayed in May 2025
Reviewed: 4 May 2025
Emma
United KingdomLocation was far away from market area and shuttle spaces were limited and taxi alternatives quite expensive
Clean, great beach, great facilities , excellent breakfast
Stayed in April 2025
Reviewed: 30 April 2025
Zaneta
NetherlandsMost of the guests were Russian, that gave a different vibe than a hotel we stayed at the centre od Khao Lak. Also the clothes had no chance to dry at the balcony as there was a shade most of the day. We were happy, we had our own car as the location is not ideal.
Directly at the beach, beautiful rooms, excellent breakfast, facilities and service
Stayed in April 2025
Reviewed: 22 April 2025
Peter
United KingdomLittle bit outside Khao Lak but shuttle bus available to take you into centre
Spacious room with pool access. Lovely clean beach with good surf and swimming (body boards available for free). Good food in hotel and not overpriced. Restaurants around hotel had great food also. Staff very helpful and friendly
Stayed in April 2025
Reviewed: 13 April 2025
Ohad
IsraelVery nice and good hotel The facilities was excellent The team very helpful 😃
Stayed in April 2025
Reviewed: 12 April 2025
Luke
United KingdomThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 11 April 2025
Andrew
AustraliaFantastic staff that could not do enough for you. It was far from the main town but that was great as it was away from the hustle and bustle. It was very relaxing with an awesome beach and a good selection of bars and restaurants both in the resort and close by
Stayed in April 2025
Reviewed: 24 March 2025
Emma
United KingdomThey offer a shuttle service to the town markets but we weren't able to book this as everyone else had booked it up a week in advance! This isn't a fair system and the hotel need to just do it 24 hrs in advance to give everyone a chance
Excellent pool and beach
Stayed in March 2025
Reviewed: 18 March 2025
Gregory
AustraliaThis property is in a prime pristine beach location. Full amenities and activities. Probably one of the cleanest best beaches I’ve ever been to and swam in. Amazing Resort and location
Stayed in March 2025
Reviewed: 27 February 2025
Nina
Sloveniawe liked everything !
Stayed in February 2025
Reviewed: 7 February 2025
Alison
United KingdomThe hotel was very crowded so breakfast, although plentiful & good quality, involved queuing. The beautiful beach was also quite crowded so getting a lounger was sometimes a problem.
This is a great hotel with fabulous facilities such as the leisure area, and very nice staff. Pool access rooms are worth the upgrade.
Stayed in February 2025
Reviewed: 3 February 2025
Daria
RussiaBest place to relax and feel happiness inside you and enjoying the best view, listening to calm ocean sounds
Stayed in January 2025
Reviewed: 29 January 2025
Ela
AustraliaThe spa is beautiful and we'll designed but unfortunately the treatment wasn't the best and it was double the average in Thailand. I recommend going down the road and use the local spas.
Graceland ticked all the boxes for us! We absolutely loved everything about it. The rooms are spacious and airy with a large porch and a garden tub. The pools are great and wide and the beach is stunning. Breakfast was the best we had in all 4 hotels we stayed in. The kids loved the beach art and the pools. We loved the beach bar and the perfect restaurant on the shore. A wide public area in the middle of the hotel where you can sit outside at night time if you're coming with a large group of friends and you all have kids :) I have to recommend the rooms at area 12-14 looks better than the older part and better location. The staff is incredibly kind and helpful! Everyone is so nice and on top of everything 24/7. A special thanks to the lovely Miss Nong front desk manager, for really making a difference for us during our stay when solving a problem we had so quickly and efficiently!! We stayed in 4 hotels during our stay in Thailand and Graceland was absolutely top of the notch stay and we'll definitely stay again!!
Stayed in January 2025
Reviewed: 24 January 2025
Marc
South Africathe bugs LOL
pool was amazing beach was very accessible breakfast was superb
Stayed in December 2024
Reviewed: 21 January 2025
Sallywago
United Kingdomi did not like the fact that you had difficulty finding a sun lounger both around the pool and on the beach.
the hotel was good, breakfast was great and the staff were very helpful
Stayed in December 2024
Reviewed: 14 January 2025
Sharon
United KingdomEverything - there was nothing to dislike
Stayed in January 2025
Reviewed: 12 January 2025
Kg
DenmarkThe staff was not always professional. Some was more buzy checking their phones or doing activities themselves, which were for the guests.
The place was very much as expected. We would rate it for at four star + hotel. Nice welcome and check in. The rooms was large and with a nice kitchen, balcony and view. There was a lot of activities to choose from. The spa was excellent. The pool and the Beach nearby was really nice.there were a lot of variety of food in the breakfast buffet and the restaurants on the resort was nice. They made very nice pizzas european style.
Stayed in December 2024
Cambridge, USA
Llandovery, UK
Vieux-Mareuil, France
Townsville, Australia
Ibiza Town, Spain
Ardevon, France
Edinburgh, UK
Paris, France
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content