Reviews of Serenity Lakeside Resort 3 stars
18/98 Moo 6, Soi Sreekor 1, Kathu, Phuket, 83120 Kathu, Thailand
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Reviewed: 6 September 2025 · Stayed in September 2025
Verified reviewThe staff were extremely happy and everything was above expectations
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe place is hidden away but once you arrive it will take your breath away!!! Staff were so good, chatting with them and getting to know them was a joy, travelling by myself can sometimes get a bit lonely but here I felt like I was important and cared for. Coming back next year for sure!!
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Hi there! You are always important for us and we were very happy chatting with you, too. Please come back visit us again. Love you. Chula, Hotel Operations Manager
Reviewed: 4 August 2025 · Stayed in June 2025
Verified reviewThe mountain view.
The toilet kept clogging up. No phone in the room to contact staff for emergency. Had to walk out to the reception in the rain.
Thank you, sir. Hope to welcome you again soonest.
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewWe had such a lovely stay, the staff were extremely helpful and the food at the restaurant was amazing. I’ve deducted a point for the restaurant closing at 4pm. We would have eaten here regularly if it was open in the evening for dinner. The room is incredibly spacious and the bathroom is of good condition. I have deducted another point because our bed was extremely firm, however the staff provided us mattress toppers to make this more comfortable. Overall we had a really pleasant stay.
Thank you for your nice feedback. We will improve everything and hope to welcome you next time very soon. Khobkhun krub
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewReviewed: 4 May 2025 · Stayed in May 2025
Verified reviewReviewed: 3 April 2025 · Stayed in April 2025
Verified reviewLocation is superb very quiet on a beautiful lake and very nice swimming pool area with bar. Staff very kind. Very powerful wifi Simple but very nice restaurant
Room curtains are not sun block so in the morning i had too much light in the room since 6 am . Tv is very old model (but works so ok)
Dear Federico, Thank you for choosing Serenity Lakeside Boutique Resort. We are happy to hear your wonderful feedback about the resort. So sorry for your inconvenient about the curtains, we noted down about black out curtains and old TV, that we might enhance and replace for the near future. Thank you. Hope to see you again at the resort. Best, Serenity Management
Dear Federico, Thank you for choosing Serenity Lakeside Boutique Resort. We are happy to hear your wonderful feedback about the resort. So sorry for your inconvenient about the curtains, we noted down about black out curtains and old TV, th… Show more
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewReviewed: 18 February 2025 · Stayed in February 2025
Verified reviewBeautiful accommodation with wonderful views, breakfast was good, pool was amazing. Very friendly staff, we rented a motorbike from the hotel for very cheap which was the perfect way to get around to local places.
Dear Matilda, We thank you for staying with us and we are delighted to hear your positive feedback. We hope to see you next time in Phuket, feel free to contact us, as we are more than glad to assist you. Best, Serenity Management
Reviewed: 17 February 2025 · Stayed in January 2025
Verified reviewReviewed: 6 February 2025 · Stayed in February 2025
Verified reviewReviewed: 26 January 2025 · Stayed in January 2025
Verified reviewThe name says it all! It is a very serene and quiet location – it is next to a picturesque little lake – and it is a resort (rather than simply a hotel) with enough facilities that you can happily spend all day here. The room was a good size, clean and modern with a great shower and my only regrets are that I didn’t check in earlier in the day to enjoy some pool time and that I didn’t stay longer. Although it is set back from the main road it is still possible to walk to the convenience store and some eateries. The hotel staff were all very friendly and courteous and when I returned after a late night the receptionist found me a safe parking space. Considering that it is still peak season I found the price very fair.
For privacy I would rather have a private balcony rather than a shared patio, but that was a minor complaint and not all of the rooms are like that.
Dear Ralph, Thank you for choosing Serenity Lakeside Boutique Resort! And thank you for sharing your wonderful feedback during your stay. Till your next vacation again in Phuket, please let us know us know so we can arrange your room in Bungalow with balcony-we noted down. Best, Serenity Management
Dear Ralph, Thank you for choosing Serenity Lakeside Boutique Resort! And thank you for sharing your wonderful feedback during your stay. Till your next vacation again in Phuket, please let us know us know so we can arrange your room in Bu… Show more
Reviewed: 25 January 2025 · Stayed in January 2025
Verified reviewReviewed: 24 January 2025 · Stayed in January 2025
Verified reviewSerenity is the right name for this place we had a river view bungalow with big balcony, very nice. The pool area is good. Garden nice and well kept. Service in reception fine. They had a pool jazz friday evening which we attended and was nice.
Cause this place is so out of everything and nothing in walking distance, they should offer some food in the evening also - not only breakfast and lunch it is not enough. I would rate this place better if the service and food offers were better :)
Reviewed: 20 January 2025 · Stayed in January 2025
Verified reviewVery nice pool
Thank you John for your positive feedback. Hope to see you again at Serenity Lakeside Boutique Resort. Best, Serenity Management
Reviewed: 11 January 2025 · Stayed in January 2025
Verified reviewReviewed: 4 January 2025 · Stayed in December 2024
Verified reviewScenery within the resort is amazing, the pool is nice and not busy. We mostly had the pool to ourselves
Restaurant menu is limited and servings are small. Lunch stops at 4pm and the restaurant is not open for dinner. Unless you want to brave the hygiene standards of the local market or street stalls the only hygienic restaurant within walking distance is KFC. We were there on NYE and fireworks directly outside of our room at midnight woke my children up with a fright.
Reviewed: 2 January 2025 · Stayed in December 2024
Verified reviewVery good location. Stunning view on the lake from the room and from the pool too which is amazing. Far from the traffic. It is the best spot if you're looking to relax a bit and enjoy nature. I'll definitely go back there if I come back to Thailand. Very clean and the staff were very kind and attentive to everything. 10/10 Definitely recommended.
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Thank you for staying with us. We are looking forward to welcoming you again. Serenity Team
Reviewed: 2 January 2025 · Stayed in December 2024
Verified reviewReviewed: 29 December 2024 · Stayed in December 2024
Verified reviewReviewed: 27 December 2024 · Stayed in December 2024
Verified reviewReviewed: 16 December 2024 · Stayed in December 2024
Verified reviewThe staff and gardens were lovly and pool
The room wasn't good . Shower rubbish dirty . One plate . No forks . could not close a blind . Air con not good
Reviewed: 27 October 2024 · Stayed in October 2024
Verified reviewPeaceful and tranquil setting with beautiful clean gardens and pool area. Beds were big and comfortable and the staff have been so friendly and helpful.
Internet access was being fixed but was still able to connect.
Internet is now strong after fixing.