Reviews of SR Residence Hotel 3 stars

Location and scenery.

Swimming pool, restaurant , rooms are comfy with large smart tv.

Nothing all good.

Clean and good location

Phetchabun is a beautiful place and this hotel is very well located just on the edge of town. The management and staff were great even going to the effort of escorting people from the car park to the foyer in a covered tuk tuk during rainy weather.

Water pressure in the shower was a bit low but the room was excellent.

Good location, big room, yummy breakfast and friendly staff.

The swimming pool wasn't clean, birds poo and death insects.

Good range of foods for breakfast. There is an air-conditioned restaurant and a pool-side restaurant with a big sports TV screen. The hotel decor is bright and cheerful and the room air-conditioning works well.

The bar doesn't do cocktails, which was a bit disappointing for my wife.

The breakfast was always beautifully prepared and looked lovely and fresh. Comfy beds plus the rooms are quite roomy. Staff are always helpful and prompt with anything you ask for.

The pool area and particularly in and around the stage / bar and lounge area is always looking dirty and untidy. In fact it’s old and in need of a make over.

I liked the layout with the bar and the outdoor pool. Swimming during the day and Pool-side dinner on an evening

some of the staff were a little young and inexperienced

Clean facility. The cleaning staff was phenomenal very polite and courteous. Room was always promptly cleaned upon request.

Staff are amazing, everything I ask for I got

I’ve stayed here a few times now and every time I’ve been here I’ve enjoyed it . However ! This place has signs that it’s tired and is in need of and make over. Little things that require attention seem to be left and not repaired until a guest complaines about it . ( running repairs ) the main thing I noticed was their front dest that greets you when you arrive is in need of either repainting or I would replace it . It’s not nice to have that at your greeting desk . Please SR Residents you have a beautiful hotel but it’s time to do repairs before the customers arrive. I’m free to call and chat to management at any time. Only because I’d like to see you keep your star rating.

Upon arrival the night manager was very rude and unaccommodating . The room was clean. BUT the room had no hot water. Tried to call the front desk no . The continental breakfast was from 6:30 to 10:30. We arrived at 8:30. Many items were gone with no replacement. Orange juice, milk, coffee and bread with no replacement.

Quiet location View on Mountain Good breakfast

Birds on balcony so ...

Large and comfortable room, great selection for breakfast. Staff were very helpful when I needed to get a new battery in my pick up. Good bar by the pool. Excellent value for money. 7 Eleven is only 2 minutes down the road.

free breakfast which was excellent

Breakfast : Limited but tasty choices. Mostly freshly cooked menu. Location : Nice, easy to reach, quite neighborhoods, lots of place to walk around, good parking space Rooms : Neat and spacious, with small balcony. Lobby : Very spacious lobby with plenty of seating, cafe & bar.

Breakfast : Fruits and Juices servings need more choices. Can have cut fruit bowls for pick. Main Gate to Portico entry confusing. Entry & Exit routing can be improved.