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Reviews of Terminal2 Hotel Phukettown 3 stars

17/156 Moo 2, Thep Kasaktri Road, Rassada Sub-district, Phuket Town., 83000 Phuket Town, Thailand

#110 of 180 hotels in Phuket Town

Guests' Choice

Review score

Based on 36 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.4

  • Comfort

    8.3

  • Location

    8.3

  • Facilities

    8.0

  • Staff

    9.0

  • Value for money

    8.3

  • Free WiFi

    7.5

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Showing 1 – 25

  • Reviewed: 26 July 2025

    9.0
    Very reasonable, clean and comfortable.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very spacious room, air conditioned, clean and comfortable. Perfect for a night while waiting for a bus the next morning. Staff very friendly. Smart tv was a bonus to watch a movie.

    Stayed in July 2025

  • Reviewed: 26 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Convenience location Affordable price

    Stayed in July 2025

  • Reviewed: 10 July 2025

    9.0
    Enjoyable for a short stay. Need to organise tours as there is little in the area.
    • Leisure trip
    • Solo traveller
    • Standard Triple Room
    • Stayed 3 nights

    Its a bus station type area. Large coaches go from Terminal 2 all over Thailand. Hotel is quiet despite heavy traffic.

    Location was a little out of town centre a TBH200 taxi ride. No easy transport available. Staff were friendly and very helpful. Free snacks and coffee was a bonus. Close to hawker stalls at the Bus terminal or further down the road to more stalls Good food though and cheap.

    Stayed in July 2025

  • Reviewed: 5 June 2025

    8.0
    Very convenient and value for money
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    It is basic but fulfills all the requirement and was very clean. Wonderfully near the terminal 2 bus station especially if you are catching an early long distance bus

    Stayed in June 2025

  • Reviewed: 15 April 2025

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    booking. com double charged me for the reservation. the statement said that the fee would be 102.00 after my payment was posted the fee charged was 194.00 do not use booking. com

    staff was great.

    Stayed in February 2025

  • Reviewed: 27 February 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    At the crossroads, very noisy, no sound insulation

    Located next to bus terminal 2

    Stayed in February 2025

  • Reviewed: 11 February 2025

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Superior Twin Room
    • Stayed 7 nights
    • Submitted via mobile

    As described. Clean

    Stayed in January 2025

  • Reviewed: 9 February 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    They could put more effort into the cleaning.

    Comfortable beds and good air conditioning. For one or 2 nights is ok because it is near the bus terminal, but if you want to stay longer and visit the island, better stay in another place.

    Stayed in February 2025

  • Reviewed: 20 January 2025

    8.0
    I just wanted to spend the night to catch an early morning bus, everything was fine
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    A bit noisy

    It’s so close of Phuket bus terminal 2

    Stayed in December 2024

  • Reviewed: 22 August 2025

    1.0
    Very poor
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The man who owned the hotel literally stole money right out of my mums wallet. DO NOT stay here. It’s a scam. He is a con man . We left straight way

    Stayed in August 2025

  • Reviewed: 1 August 2025

    10
    Friendly front desk, great for travelling to/from Terminal 2
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 1 night

    For spending the night, you really don't need more than the basic accomodations, and they provide them just fine.

    The man at the front desk was the kindest. He even let me keep my one bag stored with him for a couple days while I went on a 6 day trip. If you're travelling from the bus terminal, this is a great place to spend a quick night.

    Stayed in June 2025

  • Reviewed: 21 June 2025

    10
    Perfect stay
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Didn’t even have to leave the airport, just went straight through to the hotel via transfers. Super clean, spacious, & had everything we needed.

    Stayed in June 2025

  • Reviewed: 12 February 2025

    5.0
    Hotel with nice facilities but problems with ants
    • Leisure trip
    • People with friends
    • Standard Triple Room
    • Stayed 3 nights
    • Submitted via mobile

    There were many ants in the room (we mentioned it multiple times but it seems to be a real issue). The window of our room didn't close properly and the ants were getting in through there (also through the room door). The issue doesn't seem to be only for our room.

    Water fountain with sweets and bananas next to reception (for free). Huge TV in the room.

    Stayed in February 2025

  • Reviewed: 7 February 2025

    10
    Ideal place to stay for getting coach in the morning. We had a meal the night we arrived at bus station
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Bed very lumpy

    Right next to bus station for our coach early the following morning. Clean fresh room. Manager very helpful. Free coffee water fruit and biscuits by reception

    Stayed in January 2025

  • Reviewed: 3 February 2025

    5.0
    low cost
    • Leisure trip
    • Couple
    • Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    one bed had a board under it. made it quite hard.

    considering the low cost of the accommodation it was decent. no frills but the wifi was good. one of the beds was better than bad and the other was bad. room was not cleaned daily but you got a fresh roll of TP and 2 bottles of water everyday. No elevator.

    Stayed in February 2025

  • Reviewed: 11 January 2025

    4.0
    Okay for overnight
    • Leisure trip
    • Solo traveller
    • Superior Twin Room
    • Stayed 9 nights
    • Submitted via mobile

    This is a good place to stay for an overnight visit but not a place I would recommend staying longer. There is no kettle in the room. I asked for room cleaning twice during my stay and noticed there was still sand around the bathroom and the floors hadn't been mopped. I had to go down to reception and ask for toilet paper rather than it being provided during my room clean. I also had to ask for towels rather than fresh towels being provided during the clean. I asked for another pillow but they said no. The sink in the bathroom had a leaky pipe, so there was always water on the floor. The shower is over a bath, but the bath has no bath taps, so you can't actually use the bath as a bath. The shower head is placed back on the wall, over the bath, a little too far back that you can't wash your hair standing up. I had to sit down to be in the shower stream to wash my hair. The shower head also had spray that went in all directions. There is no shower curtain or glass, so water goes everywhere - getting other things in the bathroom wet. Nothing majorly wrong, just lots of little things that made it a little annoying and inconvenient over the several days I was there.

    Good location. The room was clean enough on arrival. Staff fixed the room door immediately when it broke. Staff were nice

    Stayed in January 2025

  • Reviewed: 3 January 2025

    10
    Great and comfortable stay!
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean and comfortable stay, right next to bus terminal for a smooth start, catching our early bus to the islands.

    Stayed in December 2024

  • Reviewed: 9 July 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in July 2025

  • Reviewed: 12 June 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in June 2025

  • Reviewed: 19 May 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: 8 May 2025

    7.0
    Good
    • Couple
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: 4 May 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted via mobile

    There are no comments available for this review

    Stayed in May 2025

  • Reviewed: 8 April 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2025

  • Reviewed: 17 March 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    There are no comments available for this review

    Stayed in March 2025

Showing 1 – 25

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