Reviews of The Arbern Hotel x Bistro - SHA Extra Plus 3 stars
54 Suthat Road, Talat Yai, 83000 Phuket Town, Thailand
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Reviewed: 4 September 2025 · Stayed in September 2025
Verified reviewGreat room's, clean bathrooms, good location. For me this place was everything that i needed ☺️. I'm very glad that i choosed that place.
I don't have any complains 😁
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewGreat location in Phuket Town for an event we were attending. We were upgraded to a king suite which was very roomy and comfortable. Housekeeping was very kind, fast, and always asking if we needed something if we didn’t need service that day. Ramen bistro and cafe on-site is very nice if you don’t want to venture out too far. Phuket Old Town is easily walkable and only 10-15 away from the central area. Property was very quiet and there was a common area with a larger refrigerator, microwave, and additional seating (at least on second floor). Overall, loved the property and the staff were really friendly and helpful! Highly recommended (we stayed one week).
Leaving :(
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 1 August 2025 · Stayed in August 2025
Verified reviewWe loved our stay here! The bed is super comfortable and the location is perfect. Love to be in the old town. Staff is very helpful and friendly.
None!
Reviewed: 25 July 2025 · Stayed in June 2025
Verified reviewReviewed: 24 July 2025 · Stayed in July 2025
Verified reviewStaff was helpful and very friendly. Hotel was clean. Many restaurants in walking distance at affordable prices
My bed was broken and not very comfortable. Wi-Fi was shocking and made it very difficult to get any work done. The restaurant in the hotel was overpriced compared to the surrounding restaurants. If prices were more reasonable I would have all my meals there.
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewGood
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewThe staff went above and beyond to help us
Reviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewVery conveniently located with plenty of shops and restaurants near by. Room was good quality with good facilities and air conditioning. Staff were extremely friendly and very helpful. Helped us book a day trip to khoa sok national park as well as organising a transfer for us to get to kho Tao making our stay a lot easier.
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 June 2025 · Stayed in April 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified reviewPrice and quality according to the price and staff was cooperative .
Nothing.
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewGood price Nice staffs Clean room
Reviewed: 19 May 2025 · Stayed in April 2025
Verified reviewlocation is great, we can walk to old town day or night.
simple room.
Reviewed: 18 May 2025 · Stayed in February 2025
Verified reviewReviewed: 18 May 2025 · Stayed in May 2025
Verified reviewGood locations and Good service
Nothing
Reviewed: 14 May 2025 · Stayed in May 2025
Verified reviewReviewed: 10 May 2025 · Stayed in May 2025
Verified reviewThe staff was super friendly and very helpful! They accommodated my needs very efficiently. Helped me book a last minute tour when my one on TripAdvisor got canceled. And helped me book a taxi to Krabi airport, unfortunately the original taxi car broke down, but the lead staff took care of us and drive us himself even though Krabi is 3 hours away! Very surprised by the A+ customer service!
Rooms seemed a little old but very great price so can't complain.
Reviewed: 9 May 2025 · Stayed in April 2025
Verified reviewgreat location 7/11 is nearby have a small cafe in the hotel their yuzu boba tea is amazing ♥️
Reviewed: 6 May 2025 · Stayed in May 2025
Verified reviewThe staff were very friendly and helpful! The a/c is good and room very clean. Good location with lots of bars, restaurants and phuket old town within walking distance. Also close to the airport bus station
The bed wasn't that comfortable and kept coming apart from eachother as it was two seperate bases. The shower water wasn't very powerful
Reviewed: 23 April 2025 · Stayed in April 2025
Verified reviewVery clean, very kind staff and fair prices
Reviewed: 22 April 2025 · Stayed in April 2025
Verified review