Window on door lets a bit of light into room at night so not full dark for sleeping. But not really a problem.

Everything! Was a lovely unique little hotel. Vintage architecture, furniture and decoration with matching music. Complimentary tea and coffee and interesting little snacks as well as all drinks in the room fridge. Great staff and would definitely recommend to everyone.

Stayed in August 2025

None.

Fantastic environment. Very well maintained and friendly and attentive staff. Highly recommended.

Stayed in August 2025

The only slight inconvenience is the lack of breakfast and a restaurant at the hotel. There is a cafe attached to the hotel, but it doesn't cater to room service requests.

Absolutely loved our stay. A beautiful boutique hotel maintained perfectly, with the most helpful and welcoming staff. The location is excellent too.

Stayed in August 2025

The bathroom door are quite heavy to open and close.

The hotel was clean and beautiful with very good location. The staffs are also helpful.

Stayed in August 2025

Nothing to say here as everything was great.

We splurged a bit for one night and it was worth it. The bed is probably one of the most comfortable beds I’ve ever slept in. The rooms are not overly big but are big enough. The hotel itself is beautiful and interesting to look around. Staff were super friendly and helpful.

Stayed in July 2025

Everything! Location - superb. Staff - exquisite. Decor - charming!

Stayed in August 2025

Exceptionally clean rooms. Very centrally located in Old Phuket and merged with the vibe of the location. Staff was very helpful.

Stayed in August 2025

The walls were thin. Neighbours will make their presence heard.

The beautiful ambience and the attentive staff . Amazing!

Stayed in August 2025

toilet sometimes have sewage smell. the room need to add more light

the hotel is antique baba nyonya deco. very excellent front desk and all staff is very welcoming. room and location is excellent. nice coffee from the mem cafe .

Stayed in August 2025

Nothing

I booked a room at ON ON Hotel about three weeks before my trip and I’m so glad I did. The location is unbeatable—right in the middle of Phuket Old Town’s Sunday Market. Check-in was smooth and quick, and we only waited around 5 minutes for the room. The place felt instantly cozy with a charming antique vibe, which is exactly the hotel’s style. We were welcomed with a nice drink and shown to our room by a very friendly receptionist who explained everything. The room was comfortable with a nice bed, basic amenities, and a spacious bathroom. I loved the vintage décor throughout the hotel. There’s also an upstairs area and a restaurant right at the entrance, which was super convenient. Overall, it was a really good and memorable stay. Cozy, central, and surrounded by everything you need. If you can, stay on a Sunday so you can enjoy the amazing night market right outside your door.

Stayed in August 2025

Some of the room features required maintenance. Lights coming off the ceiling. Tap wobbly.

The building is charming and perfectly located in the old town. They offer 24h reception which is convenient. Staff is very friendly. Ever Tim has aircon. Bed was spacious and very comfortable.

Stayed in August 2025

Everything 🙂

The staff were great

Stayed in August 2025

Drunk and noisy guests who stumbled in past midnight.

Location and wonderful staff.

Stayed in August 2025

It is a beautiful colonial style, airy building with interesting artefacts and very comfortable rooms.

Stayed in August 2025

The Memory On-On is an historic hotel set in the middle of Old Town and on the doorstep of the Sunday market. The rooms are small but comfortable and there are plenty of areas exclusive to guests for relaxing - albeit under a fan. There is no lift or pool but there is fabulous and helpful staff and an amazing experience of the older architecture. There were hot and cold drinks and snacks available for all guests. This was a great location for a 2-3 nights.

Stayed in August 2025

The Memory at On On Hotel is full of charm and history. Perfectly located in the centre of Old Town, you’re steps away from cafés, markets, and stunning Sino‑Portuguese streets. The building itself is a beautifully restored piece of Phuket’s heritage, with artistic touches throughout. The staff are exceptional and very warm, helpful, and genuinely welcoming.

Stayed in July 2025

No all good

Breakfast excellent staff amazing position perfect

Stayed in August 2025

The Memory at On On was one of our favorite stays while traveling in Thailand. The hotel is charming and distinctive and I loved our beautiful calligraphy themed room. The Sunday night market was fun and festive and is literally at your doorstep. But it was the warm and friendly staff that made it the best. Jenny and Nathan helped us with recommendations, arranging travel and overall were so delightful to chat with.

Stayed in July 2025

Everything was more than expected

It was a very memorable experience with lovely staffs that helped us in every way they could especially Ms Jenny.

Stayed in July 2025

Nothing

The rooms were perfectly clean. We didn’t eat at the hotel but they complimentary drinks in the rooms is a really nice touch, very simple, yet it makes a big difference.

Stayed in July 2025

Minimal space to move around in the hotel room

Interesting hotel with plenty of character and nice complimentary tea on tap in the hotel reception.

Stayed in July 2025

The hotel is so charming, it’s in a great location to explore old town. The staff were so lovely - Nathan took amazing care of us!

Stayed in July 2025

Not enough arrangements for towels and clothes in the bathroom

Beautiful old iconic place

Stayed in July 2025

The Memory at On On Hotel is lovely! The character of the old building and furnishings is incredibly charming and the location is very central making everything very walkable.

Stayed in July 2025