The rooms and the breakfast

The rooms are very spacious, the entire property is very luxurious as you would expect of Ritz however, the beach wasnt soft sand. The dinner and breakfast were great.

Stayed in September 2025

Rosy and all of the staff are a dream. Consistently kind and attentive. Absolutely luxurious and you really feel like you’re getting your money’s worth. It was my kid’s bday a few days before so they made her feel very special. You don’t have to leave the property to get a proper Samui experience! Make sure to book into the themed nights. They are worth it. Food is fab.

Stayed in July 2025

Nothing, everything was looked after, attention to detail was put into everything

Everything about this place was amazing, from the staff to the facilities in and around the hotel. From the second we were greeted by Aum at Koh Samui Airport, we were treated like family. I would highly recommend this resort in every aspect. Everyone couldn't have done more for me and my family

Stayed in June 2025

The price tag was a bit steep.

The service makes all the difference. Staff was outstanding. Went beyond what we needed. The villas were spacious and comfortable.

Stayed in July 2025

Its a place to stay in for relaxing, verity of food opinions, an amazing spa and a fabulous views, Quick movement by buggies, staff are friendly and helpful, Thank you all

Stayed in June 2025

If I had to mention one small thing, it’s that the resort is quite large, so you often move around by buggy. But thanks to how well-staffed the resort is, I never had to wait more than five minutes, it was smooth and efficient every time.

I had the most incredible stay at The Ritz-Carlton in Koh Samui. The room was absolutely outstanding, spacious, elegant, and impeccably maintained. The resort is beautifully run, with a truly impressive number of staff who are among the kindest, most genuinely helpful people I have ever encountered in a hotel. Everyone went out of their way to make sure I was comfortable and happy, always with a smile and warmth that felt sincere and heartfelt. The concierge team was exceptional in helping organise all of my activities both in and outside the resort, I felt completely looked after from the moment I arrived. Honestly, I felt more cuddled than when I visit my own mom at home! The Thai restaurant was not only delicious but also stunning in its design. There are daily events across the different restaurants, and an abundance of activities to choose from, whether you’re looking to relax or explore. This was truly one of the best hotel experiences of my life. I can’t wait to return.

Stayed in June 2025

All the markets are 20 - 30 min drive … nonetheless time spent at the property was great …

The staff is so courteous … makes the stay pleasant … the evening cocktails are excellent

Stayed in June 2025

Could do with a broader wine list

From booking and planning this trip for my partners birthday the Ritz Carlton Concierge and Guest Services teams have been superb (shout out to Lisa, Rueben, Nueng). Nothing was too much trouble, all activities, daily schedule, travel/transport and restaurants we offered up as options with recommendations and priority booked. This place like Koh Samui is tranquil and exceeeds your wildest dreams

Stayed in May 2025

Unfortunately the beach was not great. The sand was very rough and it was steep so it was hard to walk on. Obviously you can't change that rocks in the water but I feel like they could have done something to make the beach more accessible and nicer.

The Staff was amazing and the view from the Villa was beautiful! And the breakfast was pretty good as well.

Stayed in April 2025

Nothing - it even has tennis courts which is an added bonus. The breakfast was one of the best I have experienced and we have been to many 5 star hotels around the world!!

We had the most incredible stay at The Ritz-Carlton Samui for our honeymoon — and a huge part of that was thanks to Sunny, who went above and beyond to make our experience unforgettable. From the moment we arrived, he took the greatest care of us, showing incredible thoughtfulness toward my pregnant wife and ensuring everything was perfect. The view from our room was nothing short of breathtaking — an unobstructed sunrise every morning that truly made us feel like royalty. I’ve never felt more relaxed or looked after. Thank you Sunny and the entire team for making us feel so special. We’ll never forget it. — Max & Nemu

Stayed in May 2025

Staff, facilities, location, food, pool

Stayed in April 2025

The resort was fine, the facilities are everything you’d expect from a beach resort, no more no less. The staff are lovely and were helpful throughout our stay.

Stayed in March 2025

Had a wonderful time at the Ritz-Carlton in Koh Samui. My wife and I were greeted with the utmost hospitality and enthusiasm from Erika at the reception. She also gave us our personal phone number and we could text her anytime for buggy service and within 5-10 minutes she would be there. Had dinner at Pak Thai restaurant which was exceptional. Our waitress Ally was so kind and helpful. All in all a great experience. Not to mention the room, which was beautiful, very clean and big. Had a beautiful sea view from the balcony even though we did not necessarily book a sea view room.

Stayed in March 2025

Nothing- everything was perfect, very friendly staff , exceptional service, modern and beautiful hotel, buggies came VERY quickly when requested (despite what some other reviews on here may say).

Flawless in every conceivable way.

Stayed in February 2025

Everything

Stayed in February 2025

Na

Amazing location amazing property

Stayed in February 2025

-

Beautiful hotel with perfect rooms and surroundings, excellent and varied breakfast, the choice of everything is great. Very friendly staff who help with any question and make staying in this hotel really comfortable. I would like to mention the beach that belongs to the hotel, it is made just fine, incredibly clean shore and sand.

Stayed in February 2025

everything was great!

Stayed in February 2025

The cleanliness to the rooms was poor, the cleanliness to the pool area did not exist.

We liked the location, the size of the rooms and the balcony. The pool area was also nice but at times too noisy and crowded either children.

Stayed in January 2025

Sometimes the wait for the buggy was slightly long but never longer than 10 mins. Plus, you could walk anyway.

Where to bloody start. It was a paradise. The staff couldn’t do more and there was no task too big for them. The room and facilities were very clean and well kept.

Stayed in January 2025

It’s not central but that’s clear from the map. I was happy with this but worth noting if you are wanting to be in the bustle. Also for a 5 star hotel I would expect a smart tv and usb ports in the room. But these are tiny details and didn’t detract overall from how great the stay was!

The dining options are great and the rooms are spacious and beautiful. Lots of nice touches when you check in. I had a 3 hour spa experience that was exceptional

Stayed in January 2025

We had to Leave

Attentive staff. Pure luxury.

Stayed in January 2025

The gym needs more equipments

We stayed at the garden villa . It was amazing and comfortable. Great service and staff. I loved every moment.

Stayed in January 2025

Was lovely!

Stayed in January 2025