Reviews of U Khao Yai 4 stars
99/22 Moo 1, Tanarat Road, Moosri, Nakhon Ratchasima, 30130 Mu Si, Thailand
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Reviewed: 2 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in September 2025
Verified reviewLocation quiet
I have stayed before and the hotel was better than it is now.
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewbutiful hotel.
the food in the restrant.
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewGood ambiences, clean and well-trained staffs
Dear Nutpawe, Greetings from U Khao Yai, I would like to begin by thanking you for your very kind feedback regarding your time with us and both me and my team are delighted you enjoyed your stay. I hope this is not your last visit to U Khao Yai as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, Danai Sothano General Manager
Dear Nutpawe, Greetings from U Khao Yai, I would like to begin by thanking you for your very kind feedback regarding your time with us and both me and my team are delighted you enjoyed your stay. I hope this is not your last visit to U K… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewA lovely surrealistic hotel looking like a little castle. Beautiful gardens, a very good breakfast and a nice pool. All in all a very nice place to stay, 20 mins from the famous National park
Dear Guido, Greetings from U Khao Yai, I would like to begin by thanking you for your very kind feedback regarding your time with us and both me and my team are delighted you enjoyed your stay. I hope this is not your last visit to U Khao Yai as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, Danai Sothano General Manager
Dear Guido, Greetings from U Khao Yai, I would like to begin by thanking you for your very kind feedback regarding your time with us and both me and my team are delighted you enjoyed your stay. I hope this is not your last visit to U Kh… Show more
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewLocation and gardens are excellent. A very relaxing environment.
Absurd check in policy gives priority to guests already inn the room for late check out. This means that even if you arrive 4 or even 5pm, you might still not be able to get your room. Sadly this one point will lead me to look for other hotels in the future.
Dear empal400, Greetings from U Khao Yai. Thank you very much for taking the time to share your thoughts following your recent stay with us. We are pleased to know that you enjoyed our location and gardens, and found the environment relaxing this is exactly the experience we hope to create for all our guests. We are, however, truly sorry to hear about the inconvenience you faced regarding our check-in policy. At U Hotels & Resorts, we offer a unique 24-hour room use policy, allowing guests to check out at the same time they checked in a feature that many of our guests value. That said, we understand how this may impact guests arriving later in the day, and I have shared your feedback with the team to review how we might better manage this process in the future to avoid disappointment. Your comments are extremely valuable to us, and while we regret that this aspect of your experience has caused you to reconsider returning, we do hope you might give us another opportunity to welcome you back for a more seamless stay. Best regards, Danai Sothano General Manager
Dear empal400, Greetings from U Khao Yai. Thank you very much for taking the time to share your thoughts following your recent stay with us. We are pleased to know that you enjoyed our location and gardens, and found the environment relax… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewThis hotel is a wonderful and super beautiful place. The Thai concept of a French provence style mancheon is really a great mix. It is something of a wonderfull dream place obviously because the climate of Thailand has no real comparison to France. The result is just wow, if you could imagine the castle of Versaille in the tropics you would be dreaming of this place. Combine it with the narural Thai smile and you get a totally unique experience surpassing anything France has to offer, and beeing a frequent traveller to France, i'm really impressed.
Dear Herwig, Greetings from U Khao Yai, I would like to begin by thanking you for your very kind feedback regarding your time with us and both me and my team are delighted you enjoyed your stay. I hope this is not your last visit to U Khao Yai as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, Danai Sothano General Manager
Dear Herwig, Greetings from U Khao Yai, I would like to begin by thanking you for your very kind feedback regarding your time with us and both me and my team are delighted you enjoyed your stay. I hope this is not your last visit to U Kh… Show more
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewIt was our second stay at this hotel! We love the design, calmness, atmosphere!!
However that time staff service level in restaurant was lower. Seems they had trainees as girls looked very lost:) Also there was no cheese option during breakfast:( and they brought only nice complimentary “cage” for 2 rooms and only after our reminder. I have the previous experience to compare with. That time is was a bit worse
Dear Evgenia, Greetings from U Khao Yai. Thank you for taking the time to share your feedback with us, and for returning to stay at our hotel for the second time. We are truly delighted to hear that you love the design, atmosphere, and the calmness of our property it means a lot to us to welcome back returning guests like yourself. We sincerely apologize that your recent experience did not fully meet your expectations, particularly with the service at the restaurant and the breakfast offerings. Your comments regarding the staff and the complimentary amenities have been well noted. I have already shared your feedback with my Operations team to ensure better consistency and to provide additional training where needed. Please be assured that we are committed to improving, and your observations are invaluable in helping us maintain the standard of service that our guests deserve. We hope to have the opportunity to welcome you back for a better and more memorable experience in the future. Best regards, Danai Sothano General Manager
Dear Evgenia, Greetings from U Khao Yai. Thank you for taking the time to share your feedback with us, and for returning to stay at our hotel for the second time. We are truly delighted to hear that you love the design, atmosphere, and th… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewThe design is wonderful
No complain here!!
Dear ณัชพร, Greetings from U Khao Yai, I would like to begin by thanking you for your very kind feedback regarding your time with us and both me and my team are delighted you enjoyed your stay. I hope this is not your last visit to U Khao Yai as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, Danai Sothano General Manager
Dear ณัชพร, Greetings from U Khao Yai, I would like to begin by thanking you for your very kind feedback regarding your time with us and both me and my team are delighted you enjoyed your stay. I hope this is not your last visit to U Kha… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewExcellent location property is exceptional
Dear John, Greetings from U Khao Yai, I would like to begin by thanking you for your very kind feedback regarding your time with us and both me and my team are delighted you enjoyed your stay. I hope this is not your last visit to U Khao Yai as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, Danai Sothano General Manager
Dear John, Greetings from U Khao Yai, I would like to begin by thanking you for your very kind feedback regarding your time with us and both me and my team are delighted you enjoyed your stay. I hope this is not your last visit to U Khao… Show more
Reviewed: 23 July 2025 · Stayed in June 2025
Verified reviewBreakfast spread was great! A good variety of choices!
Dear SIANG PING THOMAS, Greetings from U Khao Yai! I would like to begin by thanking you for your very kind feedback regarding your time with us and both me and my team are delighted you enjoyed your stay. I hope this is not your last visit to U Khao Yai as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, Danai Sothano General Manager
Dear SIANG PING THOMAS, Greetings from U Khao Yai! I would like to begin by thanking you for your very kind feedback regarding your time with us and both me and my team are delighted you enjoyed your stay. I hope this is not your last vi… Show more
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewA very beautiful hotel with a picturesque area, a fascinating waterfall, a lake, and lots of flowers. We enjoyed the walks and meditation on the waterfall. When you enter, you feel like you're in a French castle. The room with a view of the lake is beautiful, comfortable, and has everything you need - a kettle, coffee machine, robes, slippers, towels, a refrigerator with drinks. At our request, they brought us an iron and ironing board to iron our clothes. Delicious, varied breakfasts in a large restaurant overlooking the garden.
Nothing
Dear ALEKSANDR, Greetings from U Khao Yai, I would like to begin by thanking you for your very kind feedback regarding your time with us and both me and my team are delighted you enjoyed your stay. I hope this is not your last visit to U Khao Yai as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, Danai Sothano General Manager
Dear ALEKSANDR, Greetings from U Khao Yai, I would like to begin by thanking you for your very kind feedback regarding your time with us and both me and my team are delighted you enjoyed your stay. I hope this is not your last visit to … Show more
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewThe gardens are amazing, the spa good the best massage I’ve had anywhere by gig, the check in staff very good,
The bed gave me back ache but that could just be me, the rooms are not sound proof and every time someone dragged a chair across the floor it echoed around the hotel, the breakfast wasn’t great ran out of items and had to wait for new, only two staff cleaning and relaying tables and had to ask girl to wipe dirty table before laying it, egg Benedict was half white roll with egg and some orange colouring on top no salmon as the picture.
Dear John, Thank you very much for taking the time to let us know about your experience during your stay with us. We sincerely apologise that your stay at U Khao Yai did not meet your expectations. We’re truly pleased to hear your kind words about our gardens, spa, and front desk team and especially that you received such a memorable massage from Khun Gig. Feedback like this is greatly appreciated. At the same time, we’re very sorry to learn about the discomfort caused by the bed and the noise disturbances from other rooms. We understand how important rest and peace are during a getaway, and we will take this into consideration as we assess ways to improve sound insulation in our rooms. Additionally, we apologise for the breakfast experience falling short especially the delays in replenishing food and the presentation of the Eggs Benedict. Your comments have already been shared with our culinary and service teams to ensure both food quality and cleanliness standards are consistently met. We hope that the inconveniences you endured do not stop you from staying with us in the future and that we are given another chance to prove our high standards to you. Best regards, Danai Sothano General Manager
Dear John, Thank you very much for taking the time to let us know about your experience during your stay with us. We sincerely apologise that your stay at U Khao Yai did not meet your expectations. We’re truly pleased to hear your kind wo… Show more
Reviewed: 10 July 2025 · Stayed in June 2025
Verified reviewBeautiful gardens, cute room and fairytale theme with beautiful painted stories on each floor. Kind and helpful staff and lovely location.
Dear Sarah, Greetings from U Khao Yai, I would like to begin by thanking you for your very kind feedback regarding your time with us and both me and my team are delighted you enjoyed your stay. I hope this is not your last visit to U Khao Yai as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, Danai Sothano General Manager
Dear Sarah, Greetings from U Khao Yai, I would like to begin by thanking you for your very kind feedback regarding your time with us and both me and my team are delighted you enjoyed your stay. I hope this is not your last visit to U Kha… Show more
Reviewed: 8 July 2025 · Stayed in April 2025
Verified reviewReviewed: 1 July 2025 · Stayed in July 2025
Verified reviewEverything. Staff is excellent. Setting is wonderful. The room was beautiful. The food was fantastic including the best buffet breakfast I have ever had in Thailand. Gardens are magnificent and naturally set into the local geography. I will stay there again in a minute. Thank you.
The cost for spa massage is a shocker for Thailand. I have lived here for years so I know what a massage costs but...in fairness to the spa the massage was most excellent and the attention to pamper and details was very nice. Quality in the cost... pamper yourself. Geng mak.
Dear Christopher, Greetings from U Khao Yai, I would like to begin by thanking you for your very kind feedback regarding your time with us and both me and my team are delighted you enjoyed your stay. I hope this is not your last visit to U Khao Yai as nothing would give us greater pleasure than by having the opportunity to welcome you again. Best regards, Danai Sothano General Manager
Dear Christopher, Greetings from U Khao Yai, I would like to begin by thanking you for your very kind feedback regarding your time with us and both me and my team are delighted you enjoyed your stay. I hope this is not your last visit to… Show more