Recensioni su Urbana Langsuan Hotel 5 stelle

Dear Martina, Thank you for sharing your feedback with us. We are glad to know you appreciated the size and cleanliness of your room, but we sincerely regret the unpleasant experience you encountered. Please accept our apologies for the incident in the bathroom and, most importantly, for the way it was handled when you informed our reception team. This is certainly not the standard of service we strive to deliver. We have addressed your comments with our housekeeping and front office teams to ensure better follow-up and immediate action in such situations. Pest control measures are also being reinforced to prevent this from happening again. We truly value your comments, as they help us improve, and we hope you will consider giving us another opportunity to provide you with a more comfortable and worry-free stay. Kind regards, Prattana Pimpila General Manager

Dear Martina, Thank you for sharing your feedback with us. We are glad to know you appreciated the size and cleanliness of your room, but we sincerely regret the unpleasant experience you encountered. Please accept our apologies for the in… Mostra altro

Dear giuseppe, Thank you for your kind words and for rating your experience with us, we’re thrilled to hear that you had an overall satisfying stay. We also appreciate your valuable feedback regarding the room. We’re sorry to hear that the floor, bathroom, and some of the amenities didn’t meet your expectations. Please rest assured that we are currently reviewing these areas for improvements, including the condition of the flooring and the amenities in the room. We apologize for the missing toothbrush and the limited towels, and we will ensure that our team is more attentive to such details moving forward. Your feedback helps us provide better service, and we hope to welcome you back in the future for an even better experience! Sincerely yours, Prattana Pimpila General Manager

Dear giuseppe, Thank you for your kind words and for rating your experience with us, we’re thrilled to hear that you had an overall satisfying stay. We also appreciate your valuable feedback regarding the room. We’re sorry to hear that th… Mostra altro

Dear Odo, Thank you for taking the time to share your feedback with us. We truly appreciate your observations and are very sorry to hear about your experience with the floor laminate and the pool area during your stay. We apologize for any discomfort this may have caused. We take the condition of our facilities very seriously and are currently reviewing the situation. Rest assured, we will prioritize this issue as part of our maintenance plan to ensure it is addressed promptly. We also appreciate your comments about the wooden flooring and coverings in the pool area. We agree that this area has great potential and are looking into options for renovations to enhance both its appearance and functionality. Your suggestion is valuable, and we will consider your feedback as we plan for necessary improvements. We are committed to providing a high-quality experience for all our guests, and we deeply regret that we did not meet your expectations on this occasion, we look forward to making the necessary improvements and do hope to have the opportunity to welcome you back in the future. Sincerely yours, Prattana Pimpila General Manager

Dear Odo, Thank you for taking the time to share your feedback with us. We truly appreciate your observations and are very sorry to hear about your experience with the floor laminate and the pool area during your stay. We apologize for an… Mostra altro

Dear Emmanuele, Thank you for taking the time to share your feedback with us. We’re sorry to hear that you experienced issues with the Wi-Fi connectivity during your stay. We understand how important it is to have reliable internet access, and we apologize for any inconvenience this may have caused. Please rest assured that we are aware of this concern, and our team is actively working to ensure that the Wi-Fi service is improved for all our guests. We hope to have the opportunity to welcome you back in the future and provide a more seamless experience. If you have any other concerns or needs during your next stay, please don’t hesitate to let us know. Sincerely yours, Prattana Pimpila General Manager

Dear Emmanuele, Thank you for taking the time to share your feedback with us. We’re sorry to hear that you experienced issues with the Wi-Fi connectivity during your stay. We understand how important it is to have reliable internet acces… Mostra altro