Skip to main content
  1. Hotel reviews homepage
  2. Thailand hotel reviews
  3. Trat Province hotel reviews
  4. Ko Chang hotel reviews
  5. Reviews of White house bailan resort

Reviews of White house bailan resort

105/5 ม.1 ต.เกาะช้างใต้ อ.เกาะช้าง จ.ตราด, Bailan Bay, 23170 Ko Chang, Thailand

#130 of 153 hotels in Ko Chang

Guests' Choice

Review score

Based on 49 hotel reviews

7.5

Score breakdown

  • Cleanliness

    7.5

  • Comfort

    7.5

  • Location

    8.3

  • Facilities

    7.2

  • Staff

    8.0

  • Value for money

    7.5

  • Free WiFi

    9.2

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 2 April 2025

    6.0
    Pleasant stay @ White House Bailan - pool was great
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    Not much of a beach - better beaches further away Thought it was overpriced @ £33 p'night - worth £20

    Good location right next to the beach. Very nice pool. Had a bar next to the pool. Small breakfast included was ok. Staff were pleasant & helpful. 100 metres walk to variety of restaurants & coffee shops.

    Stayed in March 2025

  • Reviewed: 8 March 2025

    6.0
    Loud guests and no staff after 9pm
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 9 nights
    • Submitted via mobile

    No staff after 9pm . Most of the nights during our stay, others guests gathered to party around the pool area. Music on, loud talking. Not really the quiet surroundings mentioned in other reviews. As nobody from the staff was there we had to explain to these people that it was supposed to be quiet after 10 pm. At 6.30 in the morning staff start cleaning the chairs at the restaurant . Moving them and subsequently making noise. At 6.30 !!!! Short nights. :-(

    Nice place with sea view . Friendly staff at reception

    Stayed in March 2025

  • Reviewed: 22 February 2025

    8.0
    Friendly, helpful desk staff organised a few day trips for me and was well catered for in evenings for good food and dri
    • Leisure trip
    • Solo traveller
    • Double Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    No room cleaning on my 3 night visit. Lack of storage units. No safety deposit box.

    My pool facing hut was also close to beach, so very tranquil. Quiet. Proximity to nice sandy beach.

    Stayed in February 2025

  • Reviewed: 10 February 2025

    9.0
    Superb
    • Business trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 1 night
    • Submitted via mobile

    Was right on water

    Stayed in February 2025

  • Reviewed: 9 February 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 5 nights
    • Submitted via mobile

    As others have said the rooms are lacking somewhere to put things. We had to live out of the suitcase. Also backout curtains would be nice.

    Located in a quiet and relaxing resort. Comfortable bed. Nice sized clean room and bathroom. There is a pool but I didn't use it and a small beach although there are much better beaches on Koh Chang. Pleasant bar area with restaurant. There is also a lovely restaurant at the top of the road. The staff called a taxi for us when we left

    Stayed in February 2025

  • Reviewed: 6 February 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Garden View
    • Stayed 3 nights
    • Submitted via mobile

    Bed on a raised platform made getting to the loo in the night a bit of an obstacle course.

    Lovely pool and minutes to a good beach. Restaurants on road outside were good.

    Stayed in February 2025

  • Reviewed: 24 January 2025

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    Shower could have been better and there could have been more sunbeds for the amount of rooms as there were only 5 and some were damaged

    Close to the beach, comfy beds

    Stayed in January 2025

  • Reviewed: 20 January 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    Bungalow, restaurant and bar, staff also, little bit less enjoyed by room but I will book earlier next time

    Stayed in January 2025

  • Reviewed: 29 December 2024

    7.0
    It served its purpose for us
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    A little bit of a walk to the action in town

    Cheap and cheerful, the pool is beautiful though. It was ok.

    Stayed in December 2024

  • Reviewed: 28 December 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 7 nights
    • Submitted via mobile

    The building further back where all the rooms are is damp, too much concrete, too much sound reverberation. It felt like being on some type of German social housing estate.

    The pool and beach areas were enjoyable. The vibe was chill. The two ladies Min and Pi were helpful and got my stuff back I left in the room when new guests were inside. The gentleman working there was also helpful. The food was good, pineapple coconut curry was interesting- I'd definitely recommend.

    Stayed in December 2024

  • Reviewed: 29 November 2024

    7.0
    Bungalow on the beach with amazing view and sound of the sea
    • Leisure trip
    • Solo traveller
    • King Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Ants in the room and bathroom.

    Bungalow directly connected to the beach and sea.

    Stayed in November 2024

  • Reviewed: 29 November 2024

    9.0
    Pool area is good for sun bathing and water is cool enough for refreshing
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    No customers in resort’s own restaurants in the evening.

    Nice looking , small pool area near/on the beach. Fresh, cooling water in clean pool. Hotel area is really quiet. No customers in it’s own restaurants. Restaurants 300 metres away on the street. Neighbour resort has better beach bars, but they are not noisy.

    Stayed in November 2024

  • Reviewed: 27 November 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent place for stay. We just arrived and we are already loved this place. Pool and sea are right next to each another. That is not shown in hotel pictures, but you really have private beach. It's a litlle bit rocky, but very ok. Our room is in 2nd floor and cheapest one, but includes everything we need: ac, refrigator, balcony, ok view is to the parking area😊

    Stayed in November 2024

  • Reviewed: 26 November 2024

    7.0
    Good stay at a good price with helpful staff
    • Leisure trip
    • Solo traveller
    • Double Room with Pool View
    • Stayed 3 nights
    • Submitted via mobile

    Huts are a bit outdated but on the other hand the price I paid was well worth the outdated huts. This however means that if you’re unlucky and there is a party next door or some strong wind that you might sleep very poorly. There is practically 0 noise insulation (could hear animals moving on the roof of the hut. I do have to say that I’m a light sleeper.) When it comea to the location: you’re away from the crowds, which is great in my opinion, but if you rent a scooter you’re just a 10 to 15min drive away from the crowds (a lot of up’s and downs and turns with practically 0 lights so only rent a bike if you’re ok with that). Otherwise you can take the “taxi’s” which will ask between 50 and 100baht per person to get you to Lonely Beach or Kae Bae. Last point of attention: the beach in front of the hotel is made of stones. If you want a sandy beach you need to get to Lonely beach which is a 5 min drive, or further up north. The rocks start from Lonely beach and go all the way to the south of the island.

    The huts (rented a hut with pool view) are located in a small neighborhood just 100m away from the 1 main road of the whole island. Room has everything you need and so does the neighborhood (restaurants, small mini markets, laundry shop, massages and possibility to rent scooters). I had an issue with the toilet and they moved me directly to another similar hut and made sure that I was happy with the new hut. As my hut was located next to the hotel bar I was scared of having 0 sleep, but they close the bar and stop the music well before bedtime (just keep the bar in mind in case you want to do a powernap during the day). The pool wad awesome with a direct view on the sea.

    Stayed in November 2024

  • Reviewed: 25 November 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Excellent, peaceful stay😊

    Stayed in November 2024

  • Reviewed: 14 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Just old, like everywhere in thailand

    Overall good for the money

    Stayed in March 2024

  • Reviewed: 8 March 2024

    7.0
    Good
    • Leisure trip
    • People with friends
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    The bathroom was a bit dirty, and the shower head wouldn't stay in holder at times if it was worn out

    The food was nice and the location was good, the staff was very friendly and would help in any way

    Stayed in March 2024

  • Reviewed: 4 March 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Queen Room
    • Stayed 7 nights
    • Submitted via mobile

    The pool had very deep steps into the water and NO handrails or ladders to get or out! My older companion had much bother entering and exiting and this was very dangerous. Photo below of pool with no ladders etc! We had continuous problems with the tv. Either only 9 thai channels one day to only a violent movie channel another and yet another day couldnt turn tv on or off. After having staff adjust tv 3 different occasions we gave up and lay on the bed at night and read. Hotel was ok but 3 klm walk back to Lonely Beach was too much for us so relied on small selection of 3 mini marts and restaurants near location. Private beach very small in front of hotel and either broken coral or mangroves which neither inspired swimming in murky water. At at restaurant once but as I never recieved the l complete dish I ordered we didnt go back.

    Lovely clean pool. Nice helpful staff who under the circumstances tried to help us with the ongoing problems we had with the hotel.

    Stayed in March 2024

  • Reviewed: 22 February 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room with Sea View
    • Stayed 5 nights

    Worst bathroom ever. Floor was always wet because of the leaking sink. Very bad smell from the drainage. Breakfast was very minimal and not good at all (just go to Nanny's restaurant up the road!) Staff (except the gardener) seemed unmotivated or bored to me – not the atmosphere you would wish in such a place.

    Our bungalow was right beside the Sea, and we could watch the sunset from the pool.

    Stayed in February 2024

  • Reviewed: 17 February 2024

    8.0
    nice stay for short time, quiet hotel
    • Leisure trip
    • Solo traveller
    • Double Room with Pool View
    • Stayed 2 nights

    - inconvenient access to the bed

    - nice beach - quiet hotel

    Stayed in February 2024

  • Reviewed: 13 February 2024

    8.0
    Comfortable place a bit remote
    • Leisure trip
    • People with friends
    • Double Room with Garden View
    • Stayed 4 nights
    • Submitted via mobile

    The location is a bit away from the major spots, but it’s good for people who want to be a bit further out.

    The mattress was extremely comfortable. The pool area has been cleaned every day in the morning. 

    Stayed in February 2024

  • Reviewed: 9 January 2024

    7.0
    Good
    • Family with young children
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The small room and the bathroom not the best.

    Works it was clean

    Stayed in January 2024

  • Reviewed: 4 January 2024

    7.0
    Enjoyed our stay but the breakfast for foreigners can be updated
    • Leisure trip
    • Couple
    • King Room with Sea View
    • Stayed 4 nights

    stairs to the bathroom and dirty walls a nice paint overall at the resort will do wonders toilet shower head was never cleaned - un healthy the fact that there were no sandy beach as advertised on website however we had the opportunity to go to the next door beach with couches to sit - lovely

    our own patio sea view reception ladies were very friendly and helpful

    Stayed in December 2023

  • Reviewed: 14 February 2023

    9.0
    Great ocean spot with views
    • Leisure trip
    • Couple
    • Double Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    I cleared a little rubbish from beach and hotel grounds. There is a pool man at hotel, but he spends his time sleeping all day. If he was to do some work he could clean the pool and attend to watering and maintaining the garden.

    Lovely spot overlooking the ocean. I booked the best room right by pool and beach. Great pool and location.

    Stayed in February 2023

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!