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Reviews of Al Jazira Beach & Spa- All Inclusive - Families and Couples Only 3 stars

Bp 384, 4180 Houmt Souk, Tunisia

#2 of 10 hotels in Houmt Souk

Guests' Choice

Review score

Based on 45 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.6

  • Location

    9.0

  • Facilities

    8.1

  • Staff

    9.0

  • Value for money

    8.7

  • Free WiFi

    6.9

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Showing 1 – 25

  • Reviewed: 30 August 2025

    7.0
    Warm and relaxing
    • Leisure trip
    • Family with young children
    • Triple Room with Sea View
    • Stayed 11 nights
    • Submitted via mobile

    The proximity from the main swim pool was so noisy, if you want to take a nap or put your baby to sleep it's complicated. About the food, I think they can do better than that. Fish cooked without cleaning it well and sometimes not cooked well at all. The main negative point for me is the swimming pool. The reservations for pool deck chairs start at 6 a.m. sometimes before! 2 people in the swimming pool and 0 deckchairs available when normally this is prohibited! I find it scandalous

    The Beach view from the room, the easy access to the beach and the possibility to have a transat there was very helpful, especially with the kids. Animations were good even for the kids, a big thanks for the mini disco team.

    Stayed in August 2025

  • Reviewed: 5 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    All

    Location, cleanliness and good treatment are the name of the hotel. As for the management and information, I thank you a thousand times for your help.

    Stayed in August 2025

  • Reviewed: 18 June 2025

    7.0
    Nice stay
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    It was over 2 hours after check in that room was available

    Beautiful hotel and facilitates. Room was large and clean

    Stayed in June 2025

  • Reviewed: 1 June 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Triple Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Noisy till midnight

    The food, the staff

    Stayed in May 2025

  • Reviewed: 19 October 2024

    7.0
    Not bad choice for persons who like "all inclusive" style holidays.
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Facilities. I marked, that I want a double bed (but not two single beds), when I booked the hotel. But in reality it was just two single beds moved very close to each other with 10-12 cm hole between. Between our and neighbour room was wooden doors. I was able to hear every movement of our neighbours. Plus, in the room there was no fridge and cattle (but it was less important problem, cause the bar is working the whole day).

    The staff was very friendly, the menu for breakfast and dinner contains a lot of different dishes. Additionally I want to underline very clean and comfortable beach. Comparing with dirty public beaches, it was paradise.

    Stayed in October 2024

  • Reviewed: 17 July 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    loud music every evening till midnight, not so good choice in the food in the main restaurant, not fresh fruit at all

    very nice staff at reception and luggage man, super amazing cleaning service from housekeeping chambermaids, everything is close to walk - from beach to the pools and rooms as well

    Stayed in July 2024

  • Reviewed: 1 November 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    The food! Very bad chefs. The meat was always not well done. The dishes have no taste at all. Every day one and the same. No varayty.

    The staff, the cleaning, the room and the location!

    Stayed in November 2023

  • Reviewed: 21 October 2023

    9.0
    Very positive experience
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The food was just OK

    It’s smaller than the most famous , has a more friendly ambiance yet has everything the other ones have

    Stayed in October 2023

  • Reviewed: 27 June 2023

    8.0
    Perfect relax vacation on the budget side. Awesome beach and pool.
    • Leisure trip
    • Solo traveller
    • Single Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    Not an option for all day eating or a snack. Also, not clear about needing to rent a towel.

    The beach and the pool. Also the value, price was nice.

    Stayed in June 2023

  • Reviewed: 31 May 2023

    9.0
    Great choice for Djerba
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No internet in the rooms

    The staff is amazing! Everyone is very polite and happy to help, going an extra mile for the guests! The animation team is very good too, fiendly and not pushy if you don't want to participate in the activities. Even though there is not much to do in the area, it was not a problem because there are a lot of activities like zumba, aqua gym, petanque, volleyball, water polo, mini golf, cabaret, disco, karaoke, etc... The food was good. There are 3 swimming pools and a spa center. All in all, good value for money, we really enjoyed our stay, and will definitely come back.

    Stayed in May 2023

  • Reviewed: 12 July 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff

    Beautiful but not for the British …staff refused to speak English and said they never understood

    Stayed in June 2025

  • Reviewed: 6 July 2025

    6.0
    Correct
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Son emplacement

    Stayed in June 2025

  • Reviewed: 9 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 4 nights
    • Submitted via mobile

    Amazing place, good food.

    Stayed in April 2025

  • Reviewed: 7 June 2025

    10
    Amazing Hotel, Immaculately Clean & Excellant service
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    the only negatives would be the same as you would expect in any 3* Hotel and that is that the AC isn’t switched on till 15th June so the room was quite warm. We had a non sea facing room which was located in the central part of the hotel so could be the reason but it wasn’t unbearable and we had the patio doors open at night as we were on the 2nd floor.

    Don’t be put off by the 3* rating as the service at this hotel is easily as good as any 5* I’ve ever stayed in. From the moment we got there to the moment we left we were treated amazingly by every member of staff who couldn’t be more helpful and accommodating to our needs. I will be doing a full review on TriipAdvisor as there is so much to say about this wonderful hotel.

    Stayed in June 2025

  • Reviewed: 26 May 2025

    10
    Would rebook again
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    I loved the food. As a vegan I had many options. The place is super nice

    Stayed in May 2025

  • Reviewed: 9 September 2024

    2.0
    Food is bad
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted via mobile

    The food was very very bad. I ended up going out of the resort to eat despite having all-inclusive deal.

    The resort has great location, private beach, swimming pools and good facilities in general. Rooms are a bit old. The animation team is what makes the place better than others

    Stayed in September 2024

  • Reviewed: 4 September 2024

    4.0
    2 stars hotel, at most
    • Leisure trip
    • People with friends
    • Standard Triple Room
    • Stayed 2 nights
    • Submitted via mobile

    The rooms were not clean (ants, stains, AC condensation dropping on the floor), an empty bottle of soap in the shower. We thought about staying longer before seeing the facilities but decided to shorten our stay. As we said this to the receptionist, he simply acknowledged our decision without even asking why nor offering to make our stay more pleasant. Food quality was poor, from breakfast to dinner (except the outdoor grill which was pretty decent and fresh), the barman did not say one word to us, he sticked to the bare minimum which was serving our orders.

    We liked the location with the private beach, the animation staff energy (especially Weronika who made us feel welcomed).

    Stayed in September 2024

  • Reviewed: 13 August 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 6 nights
    • Submitted via mobile

    I didn't like the motor boat pulling the gliders passing close by. I wish they are told to go a bit further from the swimmable area.

    Great hotel with great location right on the beach. The beach was really nice white sand and clear water.. Food was varied and suits most tastes. Many days we had grilled fish and barbecue. Staff was extremely helpful. I asked the front desk for a small fix in the room, she sent sombody right away and problem fixed. The animation team is very skilled and there is a great dancing atmosphere after dinner. I recommand this hotel very much.

    Stayed in August 2024

  • Reviewed: 20 April 2024

    4.0
    Staff need more training how to approach or talk to customers
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Staff were rude and not welcoming except reception people were nice and friendly(the evening staff not the morning) No one says hello or welcome or ask you even if you need something or where to sit especially at the restaurant,very poor service I won’t recommend it at all

    Room was clean,bed comfortable

    Stayed in April 2024

  • Reviewed: 1 November 2023

    5.0
    Not worth money for staying
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Rooms are dirty and need renovation. We payed for all inclusive. When we arrived the receptionis said that we got only softs. It's ok. But later we got several drinks for free. After that we payed for the drinks , but waiter just put money to his pocket. We got wine not freshed, it was with bubbles and not good tastes. Personal changed it couple times, but was the same. I strongly do not reccommend this place. There are more better place to stay in Djerba.

    Location and some personal.

    Stayed in October 2023

  • Reviewed: 27 October 2023

    10
    Was fun
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Liked all

    Greta

    Stayed in October 2023

  • Reviewed: 10 September 2023

    10
    Nice hotel with nice animations n very kind staff
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    This resort is treasure ,spacious property with big outdoor pool, the suits are huge an comfortable.if u need to relax it’s the perfect place. The beach is near. There are a variety of restaurants, the breakfast was so varied

    Stayed in September 2023

  • Reviewed: 5 September 2023

    5.0
    Decent
    • Leisure trip
    • Couple
    • Standard Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Not cleaned properly rooms need a lot of care and swimming pool was dirty. Food was extremely bad a massive disappointment

    The animation were very hardworking and had many activities planned from morning to night. The sea was conveniently close

    Stayed in September 2023

  • Reviewed: 18 June 2023

    5.0
    ok, expected more.
    • Leisure trip
    • Family with young children
    • Standard Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    A lot of equipments we’re not for free to use, like the hairdryer and a beach towel you need to rent for a high fee. the wifi is only available in the reception area and does not reach the rooms . we needed to pay a high amount of tax, for a 2 night stay we payed 150€ as extra city tax and service fee which I think is s lot !

    nice location and nice beach. the staff were also friendly

    Stayed in June 2023

Showing 1 – 25

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