Reviews of Al Jazira Beach & Spa- All Inclusive - Families and Couples Only 3 stars
Bp 384, 4180 Houmt Souk, Tunisia

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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewThe Beach view from the room, the easy access to the beach and the possibility to have a transat there was very helpful, especially with the kids. Animations were good even for the kids, a big thanks for the mini disco team.
The proximity from the main swim pool was so noisy, if you want to take a nap or put your baby to sleep it's complicated. About the food, I think they can do better than that. Fish cooked without cleaning it well and sometimes not cooked well at all. The main negative point for me is the swimming pool. The reservations for pool deck chairs start at 6 a.m. sometimes before! 2 people in the swimming pool and 0 deckchairs available when normally this is prohibited! I find it scandalous
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewLocation, cleanliness and good treatment are the name of the hotel. As for the management and information, I thank you a thousand times for your help.
All
Thank you for your great score and kindness!
Reviewed: 31 July 2025 · Stayed in May 2025
Verified reviewReviewed: 29 July 2025 · Stayed in May 2025
Verified reviewReviewed: 12 July 2025 · Stayed in June 2025
Verified reviewBeautiful but not for the British …staff refused to speak English and said they never understood
Staff
Thank you for your time and feedback
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in June 2025
Verified reviewSon emplacement
Thank you for your feedback
Reviewed: 24 June 2025 · Stayed in May 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewThe breakfast needs to be improved.
Thank you for your great score!
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewBeautiful hotel and facilitates. Room was large and clean
It was over 2 hours after check in that room was available
Thank you Zigganni for your valuable feedback
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 June 2025 · Stayed in May 2025
Verified reviewReviewed: 9 June 2025 · Stayed in April 2025
Verified reviewAmazing place, good food.
Thank you Hector for your great kindness
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in June 2025
Verified reviewDon’t be put off by the 3* rating as the service at this hotel is easily as good as any 5* I’ve ever stayed in. From the moment we got there to the moment we left we were treated amazingly by every member of staff who couldn’t be more helpful and accommodating to our needs. I will be doing a full review on TriipAdvisor as there is so much to say about this wonderful hotel.
the only negatives would be the same as you would expect in any 3* Hotel and that is that the AC isn’t switched on till 15th June so the room was quite warm. We had a non sea facing room which was located in the central part of the hotel so could be the reason but it wasn’t unbearable and we had the patio doors open at night as we were on the 2nd floor.
Thank you Nick for your great kindness and super review! We hope to maybe see you again in the future!
Reviewed: 1 June 2025 · Stayed in May 2025
Verified reviewThe food, the staff
Noisy till midnight
Thank you Mohamed for your great score and important comments!
Reviewed: 26 May 2025 · Stayed in May 2025
Verified reviewI loved the food. As a vegan I had many options. The place is super nice
Thank you so much, we are pleased to offer a wide buffet choice and are pleased to read it met your needs!
Reviewed: 20 April 2025 · Stayed in April 2025
Verified reviewReviewed: 19 November 2024 · Stayed in October 2024
Verified reviewReviewed: 19 October 2024 · Stayed in October 2024
Verified reviewThe staff was very friendly, the menu for breakfast and dinner contains a lot of different dishes. Additionally I want to underline very clean and comfortable beach. Comparing with dirty public beaches, it was paradise.
Facilities. I marked, that I want a double bed (but not two single beds), when I booked the hotel. But in reality it was just two single beds moved very close to each other with 10-12 cm hole between. Between our and neighbour room was wooden doors. I was able to hear every movement of our neighbours. Plus, in the room there was no fridge and cattle (but it was less important problem, cause the bar is working the whole day).
Thank you helpful review
Reviewed: 15 September 2024 · Stayed in September 2024
Verified reviewReviewed: 9 September 2024 · Stayed in September 2024
Verified reviewThe resort has great location, private beach, swimming pools and good facilities in general. Rooms are a bit old. The animation team is what makes the place better than others
The food was very very bad. I ended up going out of the resort to eat despite having all-inclusive deal.
We are pleased to inform you that we have fantastic feedback re the buffet and our overall score of 8.1/10 assures us that we have no issues with food
Reviewed: 4 September 2024 · Stayed in September 2024
Verified reviewWe liked the location with the private beach, the animation staff energy (especially Weronika who made us feel welcomed).
The rooms were not clean (ants, stains, AC condensation dropping on the floor), an empty bottle of soap in the shower. We thought about staying longer before seeing the facilities but decided to shorten our stay. As we said this to the receptionist, he simply acknowledged our decision without even asking why nor offering to make our stay more pleasant. Food quality was poor, from breakfast to dinner (except the outdoor grill which was pretty decent and fresh), the barman did not say one word to us, he sticked to the bare minimum which was serving our orders.
Thank you Hector for your feedback. Having checked into your comments we are happy to report no other clients have made any similar findings at this time and we maintain our excellent overall score
Reviewed: 13 August 2024 · Stayed in August 2024
Verified reviewGreat hotel with great location right on the beach. The beach was really nice white sand and clear water.. Food was varied and suits most tastes. Many days we had grilled fish and barbecue. Staff was extremely helpful. I asked the front desk for a small fix in the room, she sent sombody right away and problem fixed. The animation team is very skilled and there is a great dancing atmosphere after dinner. I recommand this hotel very much.
I didn't like the motor boat pulling the gliders passing close by. I wish they are told to go a bit further from the swimmable area.
Thank you for your great score and valuable feedback