8.4

Reviews of Al Jazira Beach & Spa- All Inclusive - Families and Couples Only 3 stars

Bp 384, 4180 Houmt Souk, Tunisia

  • Wail

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    The Beach view from the room, the easy access to the beach and the possibility to have a transat there was very helpful, especially with the kids. Animations were good even for the kids, a big thanks for the mini disco team.

    The proximity from the main swim pool was so noisy, if you want to take a nap or put your baby to sleep it's complicated. About the food, I think they can do better than that. Fish cooked without cleaning it well and sometimes not cooked well at all. The main negative point for me is the swimming pool. The reservations for pool deck chairs start at 6 a.m. sometimes before! 2 people in the swimming pool and 0 deckchairs available when normally this is prohibited! I find it scandalous

  • Siala

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    Location, cleanliness and good treatment are the name of the hotel. As for the management and information, I thank you a thousand times for your help.

    All

    Property response:

    Thank you for your great score and kindness!

    Al Jazira Beach & Spa- All Inclusive - Families and Couples Only
    6 August 2025
  • Daphnny

    Reviewed: 31 July 2025 · Stayed in May 2025

    Verified review
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  • Essam

    Reviewed: 29 July 2025 · Stayed in May 2025

    Verified review
  • Amyjayne

    Reviewed: 12 July 2025 · Stayed in June 2025

    Verified review

    Beautiful but not for the British …staff refused to speak English and said they never understood

    Staff

    Property response:

    Thank you for your time and feedback

    Al Jazira Beach & Spa- All Inclusive - Families and Couples Only
    13 July 2025
  • 7.0 Good
    Kaushal

    Reviewed: 12 July 2025 · Stayed in July 2025

    Verified review
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  • Christian

    Reviewed: 6 July 2025 · Stayed in June 2025

    Verified review

    Son emplacement

    Property response:

    Thank you for your feedback

    Al Jazira Beach & Spa- All Inclusive - Families and Couples Only
    6 July 2025
  • Aymen

    Reviewed: 24 June 2025 · Stayed in May 2025

    Verified review
  • Anonymous

    Reviewed: 21 June 2025 · Stayed in June 2025

    Verified review

    The breakfast needs to be improved.

    Property response:

    Thank you for your great score!

    Al Jazira Beach & Spa- All Inclusive - Families and Couples Only
    21 June 2025
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  • Zigganni

    Reviewed: 18 June 2025 · Stayed in June 2025

    Verified review

    Beautiful hotel and facilitates. Room was large and clean

    It was over 2 hours after check in that room was available

    Property response:

    Thank you Zigganni for your valuable feedback

    Al Jazira Beach & Spa- All Inclusive - Families and Couples Only
    18 June 2025
  • Marek

    Reviewed: 15 June 2025 · Stayed in June 2025

    Verified review
  • 7.0 Good
    Anonymous

    Reviewed: 13 June 2025 · Stayed in May 2025

    Verified review
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  • Hector

    Reviewed: 9 June 2025 · Stayed in April 2025

    Verified review

    Amazing place, good food.

    Property response:

    Thank you Hector for your great kindness

    Al Jazira Beach & Spa- All Inclusive - Families and Couples Only
    11 June 2025
  • Nick

    Reviewed: 7 June 2025 · Stayed in June 2025

    Verified review
  • Nick

    Reviewed: 7 June 2025 · Stayed in June 2025

    Verified review

    Don’t be put off by the 3* rating as the service at this hotel is easily as good as any 5* I’ve ever stayed in. From the moment we got there to the moment we left we were treated amazingly by every member of staff who couldn’t be more helpful and accommodating to our needs. I will be doing a full review on TriipAdvisor as there is so much to say about this wonderful hotel.

    the only negatives would be the same as you would expect in any 3* Hotel and that is that the AC isn’t switched on till 15th June so the room was quite warm. We had a non sea facing room which was located in the central part of the hotel so could be the reason but it wasn’t unbearable and we had the patio doors open at night as we were on the 2nd floor.

    Property response:

    Thank you Nick for your great kindness and super review! We hope to maybe see you again in the future!

    Al Jazira Beach & Spa- All Inclusive - Families and Couples Only
    8 June 2025
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  • Mohamed

    Reviewed: 1 June 2025 · Stayed in May 2025

    Verified review

    The food, the staff

    Noisy till midnight

    Property response:

    Thank you Mohamed for your great score and important comments!

    Al Jazira Beach & Spa- All Inclusive - Families and Couples Only
    1 June 2025
  • Giulia

    Reviewed: 26 May 2025 · Stayed in May 2025

    Verified review

    I loved the food. As a vegan I had many options. The place is super nice

    Property response:

    Thank you so much, we are pleased to offer a wide buffet choice and are pleased to read it met your needs!

    Al Jazira Beach & Spa- All Inclusive - Families and Couples Only
    26 May 2025
  • Jovita

    Reviewed: 20 April 2025 · Stayed in April 2025

    Verified review
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  • Irene

    Reviewed: 19 November 2024 · Stayed in October 2024

    Verified review
  • Marija

    Reviewed: 19 October 2024 · Stayed in October 2024

    Verified review

    The staff was very friendly, the menu for breakfast and dinner contains a lot of different dishes. Additionally I want to underline very clean and comfortable beach. Comparing with dirty public beaches, it was paradise.

    Facilities. I marked, that I want a double bed (but not two single beds), when I booked the hotel. But in reality it was just two single beds moved very close to each other with 10-12 cm hole between. Between our and neighbour room was wooden doors. I was able to hear every movement of our neighbours. Plus, in the room there was no fridge and cattle (but it was less important problem, cause the bar is working the whole day).

    Property response:

    Thank you helpful review

    Al Jazira Beach & Spa- All Inclusive - Families and Couples Only
    19 October 2024
  • 7.0 Good
    Joanna

    Reviewed: 15 September 2024 · Stayed in September 2024

    Verified review
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  • Taylan

    Reviewed: 9 September 2024 · Stayed in September 2024

    Verified review

    The resort has great location, private beach, swimming pools and good facilities in general. Rooms are a bit old. The animation team is what makes the place better than others

    The food was very very bad. I ended up going out of the resort to eat despite having all-inclusive deal.

    Property response:

    We are pleased to inform you that we have fantastic feedback re the buffet and our overall score of 8.1/10 assures us that we have no issues with food

    Al Jazira Beach & Spa- All Inclusive - Families and Couples Only
    10 September 2024
  • Hector

    Reviewed: 4 September 2024 · Stayed in September 2024

    Verified review

    We liked the location with the private beach, the animation staff energy (especially Weronika who made us feel welcomed).

    The rooms were not clean (ants, stains, AC condensation dropping on the floor), an empty bottle of soap in the shower. We thought about staying longer before seeing the facilities but decided to shorten our stay. As we said this to the receptionist, he simply acknowledged our decision without even asking why nor offering to make our stay more pleasant. Food quality was poor, from breakfast to dinner (except the outdoor grill which was pretty decent and fresh), the barman did not say one word to us, he sticked to the bare minimum which was serving our orders.

    Property response:

    Thank you Hector for your feedback. Having checked into your comments we are happy to report no other clients have made any similar findings at this time and we maintain our excellent overall score

    Al Jazira Beach & Spa- All Inclusive - Families and Couples Only
    5 September 2024
  • Mehdi

    Reviewed: 13 August 2024 · Stayed in August 2024

    Verified review

    Great hotel with great location right on the beach. The beach was really nice white sand and clear water.. Food was varied and suits most tastes. Many days we had grilled fish and barbecue. Staff was extremely helpful. I asked the front desk for a small fix in the room, she sent sombody right away and problem fixed. The animation team is very skilled and there is a great dancing atmosphere after dinner. I recommand this hotel very much.

    I didn't like the motor boat pulling the gliders passing close by. I wish they are told to go a bit further from the swimmable area.

    Property response:

    Thank you for your great score and valuable feedback

    Al Jazira Beach & Spa- All Inclusive - Families and Couples Only
    18 August 2024
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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