8.2

Reviews of Alhambra Thalasso 5 stars

Bp N°66 - Yasmine Hammamet, 8052 Hammamet, Tunisia

  • Katerina

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review
  • Ramzi

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    This is the 7th resort in 5 years in hammamet. My picky eater was obsessed with the food. The beds were incredible. The pool was smaller than many but perfect. The spa was the best thing ever, the salt water pool and hammam were to die for

    It was not as updated as some of the resorts in hammamet, but it was definitely not run down like some of the resorts we have been to over the years.

    Property response:

    Dear Mr Ramzi, Thank you very much for taking the time to share your experience. We’re truly honored to have welcomed you for your 7th resort stay in Hammamet over the past five years. We're thrilled to hear that your picky eater enjoyed the food — that’s always a great compliment to our kitchen team! We're also glad the beds met your expectations and that you found the pool just right for your stay. It’s especially rewarding to know that our spa facilities, including the saltwater pool and hammam, left such a positive impression. We appreciate your honest comments regarding the state of the property. We’re also happy to share that renovations have already begun, with the goal of refreshing and modernizing various parts of the hotel while preserving the charm and comfort our guests appreciate. Thank you again for your thoughtful review. We hope to welcome you back soon so you can experience the improvements firsthand. Best regards Alhambra Thalasso 5*

    Dear Mr Ramzi, Thank you very much for taking the time to share your experience. We’re truly honored to have welcomed you for your 7th resort stay in Hammamet over the past five years. We're thrilled to hear that your picky eater enjoye… Show more

    Alhambra Thalasso
    11 August 2025
  • 7.0 Good
    Sara

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    Nice pool, easy to get to the beach.

    It’s very old and outdated, definitely not a 5* hotel, it’s more like a 3*.

    Property response:

    Dear Ms Sara, Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the pool and the easy access to the beach. Regarding your impression of the hotel being "old," we would like to highlight that our establishment was designed in an authentic Moorish style, which is cherished by many of our guests who appreciate its charm, elegance, and architectural refinement. While it may not reflect a modern or minimalist aesthetic, it offers a unique cultural ambiance that contributes to the character and identity of the hotel. Your comments are truly valuable to us, and we hope to welcome you back in the future for an even better experience. Best regards Alhambra Thalasso 5*

    Dear Ms Sara, Thank you for taking the time to share your feedback. We’re glad to hear you enjoyed the pool and the easy access to the beach. Regarding your impression of the hotel being "old," we would like to highlight that our … Show more

    Alhambra Thalasso
    7 August 2025
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  • Hanene

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review

    Location and room view The ladies in the reception were very friendly kind and helpful

    No toiletries provided and when i asked if they can bring to the room they ignored me No parking was available and i had to park in the building beside the hotel Poor breakfast

    Property response:

    Dear Ms Hanene, Thank you for taking the time to share your feedback following your recent stay with us. We are truly pleased to hear that you enjoyed the location of the hotel and the view from your room. It’s also wonderful to know that our reception team left a positive impression on you with their kindness and helpfulness your kind words will be shared with them. Regarding the parking, please note that unfortunately, we cannot guarantee a parking spot for every guest when the hotel is fully booked. However, if no spaces are available, we always make sure to direct our guests to the nearest public parking. In your case, we guided you to the parking facility located just next to the hotel for your convenience. As for the toiletries, we have duly noted your concern. An internal investigation has already been launched to trace your request and ensure that appropriate action is taken to avoid this kind of situation in the future. We also take note of your feedback about the breakfast and will share it with our team for further improvement. We truly hope to have the opportunity to welcome you again and provide you with a more satisfying experience one that reflects the many positive reviews shared by other guests. Warm regards, Alhambra Thalasso 5*

    Dear Ms Hanene, Thank you for taking the time to share your feedback following your recent stay with us. We are truly pleased to hear that you enjoyed the location of the hotel and the view from your room. It’s also wonderful to know that o… Show more

    Alhambra Thalasso
    28 July 2025
  • 7.0 Good
    Anonymous

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review

    Great staff, good location, clean & nice

    Property response:

    Dear guest, Thank you so much for your kind words. We're thrilled to hear you enjoyed our staff, location, and cleanliness. It means a lot to us, and we hope to welcome you back soon. Best regards Alhambra Thalasso 5*

    Alhambra Thalasso
    26 July 2025
  • 7.0 Good
    Slim

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review
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  • Leila

    Reviewed: 17 July 2025 · Stayed in July 2025

    Verified review

    The hotel was so cosy, comfortable and family environmentally friendly We really enjoyed our stay and definitely we will go back again I highly recommend this super nice hotel

    Nothing to mention as everything was really nice

    Property response:

    Dear Ms LEILA, Thank you so much for your kind words and for choosing our hotel. We’re absolutely delighted to hear that you had such a cozy and comfortable experience with us and that you appreciated the family friendly environment. Your recommendation is the best compliment we could receive. We truly look forward to welcoming you again. Warmest regards, Alhambra Thalasso 5*

    Dear Ms LEILA, Thank you so much for your kind words and for choosing our hotel. We’re absolutely delighted to hear that you had such a cozy and comfortable experience with us and that you appreciated the family friendly environment. Your r… Show more

    Alhambra Thalasso
    19 July 2025
  • Riadh

    Reviewed: 13 July 2025 · Stayed in June 2025

    Verified review
  • Kiyah

    Reviewed: 8 July 2025 · Stayed in July 2025

    Verified review
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  • Foued

    Reviewed: 28 June 2025 · Stayed in June 2025

    Verified review
  • Foued

    Reviewed: 28 June 2025 · Stayed in June 2025

    Verified review
  • Ashref

    Reviewed: 11 June 2025 · Stayed in June 2025

    Verified review

    The staff was friendly and nice and very helpful, my first contact was with hajjer she works in lobby she’s awesome .

    The dinner wasn’t as good as I thought but is ok over all .

    Property response:

    Dear Mr Ashref, Thank you so much for your kind feedback and for recommending our hotel. We're glad to hear you had a peaceful stay and appreciated the friendliness of our staff. Regarding the dinner, please note that we offer a buffet with a variety of international, mediterranean, oriental, and local dishes. Had you informed the head waiter, he would have prepared specific plates to better suit your preferences. We truly appreciate your feedback and hope to welcome you again. Best regards Alhambra Thalasso 5*

    Dear Mr Ashref, Thank you so much for your kind feedback and for recommending our hotel. We're glad to hear you had a peaceful stay and appreciated the friendliness of our staff. Regarding the dinner, please note that we offer a buffet … Show more

    Alhambra Thalasso
    12 June 2025
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  • 7.0 Good
    Artur

    Reviewed: 7 June 2025 · Stayed in May 2025

    Verified review
  • Khelifi

    Reviewed: 2 June 2025 · Stayed in June 2025

    Verified review

    "Great hotel! The reception staff were incredibly welcoming and efficient. They made check-in a breeze and were always ready to help. Excellent service!"

    Property response:

    Dear Mr KHELIFI, Thank you so much for your kind words! We’re delighted to hear that you had a great stay and that our reception team made a positive impression. Your feedback means a lot to us, and we’ll be sure to pass it along to the team. We hope to welcome you back again soon. Warm regards, Alhambra Thalasso 5*

    Dear Mr KHELIFI, Thank you so much for your kind words! We’re delighted to hear that you had a great stay and that our reception team made a positive impression. Your feedback means a lot to us, and we’ll be sure to pass it along to the tea… Show more

    Alhambra Thalasso
    3 June 2025
  • Rayhan

    Reviewed: 26 May 2025 · Stayed in May 2025

    Verified review

    Welcoming receptionist, helpfull staff ,Rooms were confortable with amazing views . The food was very good especially during the breakfast. Really we enjoyed .

    Property response:

    Dear Ms Rayhan, Thank you for sharing your feedback. We're so pleased to hear that you enjoyed your stay with us; from the warm welcome at reception and the helpfulness of our staff, to the comfort of your room and the stunning views. It was a pleasure to have you with us, and we truly hope to welcome you back again soon. Warm regards, Alhambra Thalasso 5*

    Dear Ms Rayhan, Thank you for sharing your feedback. We're so pleased to hear that you enjoyed your stay with us; from the warm welcome at reception and the helpfulness of our staff, to the comfort of your room and the stunning views. I… Show more

    Alhambra Thalasso
    27 May 2025
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  • Rayhan

    Reviewed: 26 May 2025 · Stayed in May 2025

    Verified review

    The rooms was spacious and confortable with nice views on the swimming pool and the beach also the lady in the reception was very professional and welcoming. The food also was nice . All the staff are helpful and friendly.

    Property response:

    Dear Ms Rayhan, Thank you so much for your kind words! We’re delighted to hear that you enjoyed the comfort and spaciousness of our rooms, the beautiful views, and the warm welcome from our reception team. We're also glad you appreciated the food and found our staff to be helpful and friendly. Your satisfaction means a lot to us, and we truly hope to have the pleasure of welcoming you back soon. Warm regards, Alhambra Thalasso 5*

    Dear Ms Rayhan, Thank you so much for your kind words! We’re delighted to hear that you enjoyed the comfort and spaciousness of our rooms, the beautiful views, and the warm welcome from our reception team. We're also glad you appreciate… Show more

    Alhambra Thalasso
    27 May 2025
  • Mohamed

    Reviewed: 15 May 2025 · Stayed in May 2025

    Verified review
  • Daniela

    Reviewed: 14 May 2025 · Stayed in May 2025

    Verified review

    First of all at the Alhambra Thalasso I was very impressed by the staff. Everybody was so lovely and polite, nothing was too much trouble for them. A big thank you to the manager Brahim, to Chaima and Laila from the reception and to Yassine for being so nice to me. A big thank you as well to Adel the maitre nageur, to Yassine the piscine waiter and to the housekeepers Zauba and Kawther for taking care of me. It's a very nice hotel with big rooms and very clean. The food was very good, enough options to pleased everybody. It's a very good value for money, I definitely recommend it.

    Nothing to complain

    Property response:

    Dear Ms Daniela, Thank you so much for your amazing review. We’re absolutely delighted to hear that you had such a wonderful experience at Alhambra Thalasso and that our staff made your stay so special. Your kind words for Brahim, Chaima, Laila, Yassine, Adel, Zauba, and Kawther truly mean a lot — we’ll make sure your compliments are passed along to them. It’s always our goal to ensure our guests feel welcome, cared for, and appreciated, and we're thrilled that this was your experience. We’re also happy you enjoyed the spacious and clean room, the food variety, and the overall value we strive to offer. We can’t wait to welcome you back soon for another memorable stay. Warm regards Alhambra Thalasso 5*

    Dear Ms Daniela, Thank you so much for your amazing review. We’re absolutely delighted to hear that you had such a wonderful experience at Alhambra Thalasso and that our staff made your stay so special. Your kind words for Brahim, Chaima, L… Show more

    Alhambra Thalasso
    14 May 2025
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  • Yonfa

    Reviewed: 5 May 2025 · Stayed in April 2025

    Verified review

    It was cleaned

    N/A

    Property response:

    Dear Mr Patrick, Thank you for your comment and the rating you gave us. Your satisfaction is important to us, and we hope to have the pleasure of welcoming you again to make your next stay even more enjoyable. Kind regards, Alhambra Thalasso 5*

    Dear Mr Patrick, Thank you for your comment and the rating you gave us. Your satisfaction is important to us, and we hope to have the pleasure of welcoming you again to make your next stay even more enjoyable. Kind regards, Alhambra Thalas… Show more

    Alhambra Thalasso
    8 May 2025
  • Mehdi

    Reviewed: 4 May 2025 · Stayed in May 2025

    Verified review
  • Tarek

    Reviewed: 3 May 2025 · Stayed in April 2025

    Verified review
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  • Redouane

    Reviewed: 1 May 2025 · Stayed in April 2025

    Verified review

    The bedroom was very good and my favourite was the pool ,the staff was very friendly and

    Anything it was perfect!

    Property response:

    Dear Mr Redouane, Thank you so much for your kind words! We're delighted to hear that you enjoyed the room and especially the pool. It's also wonderful to know that our staff made a great impression on you. Your satisfaction is our greatest reward, and we're truly happy everything was perfect for you. We look forward to welcoming you back soon! Warm regards, Alhambra Thalasso 5*

    Dear Mr Redouane, Thank you so much for your kind words! We're delighted to hear that you enjoyed the room and especially the pool. It's also wonderful to know that our staff made a great impression on you. Your satisfaction is our … Show more

    Alhambra Thalasso
    5 May 2025
  • Ala

    Reviewed: 24 April 2025 · Stayed in February 2025

    Verified review

    Old rooms

    Meals, and staff services

    Property response:

    Dear M.Ala, Thank you for sharing your feedback on your stay. We acknowledge your comment regarding the dated nature of our rooms. We are aware that certain aspects of our infrastructure require modernization, and we have ongoing renovation projects to improve the comfort and aesthetics of our accommodations. In fact, we have already begun the renovation of our rooms to enhance the guest experience. We are, however, delighted to read your appreciation for the quality of our meals and the service provided by our staff. We strive to offer a pleasant culinary experience and attentive, professional service to all our guests. Your compliments are a great reward for our teams. We hope that the upcoming improvements will give you the opportunity to witness our efforts during a future stay in Yasmine Hammamet. Sincerely,

    Dear M.Ala, Thank you for sharing your feedback on your stay. We acknowledge your comment regarding the dated nature of our rooms. We are aware that certain aspects of our infrastructure require modernization, and we have ongoing renovatio… Show more

    Alhambra Thalasso
    28 April 2025
  • Hanen

    Reviewed: 20 April 2025 · Stayed in April 2025

    Verified review

    Hotel not recommended

    Not 5 star only 2 star

    Property response:

    Dear guest, We acknowledge your feedback and regret that your stay did not meet your expectations. However, we are surprised by your rating, especially as it follows the discovery of missing towels from your room upon your departure. We attempted to resolve this matter directly with you, and you agreed to cover the cost of these items. We find it regrettable that this inconvenience has led to such negative feedback. Our priority is to offer quality service to all our guests, and we remain at your disposal should you wish to discuss in more detail the aspects that disappointed you, apart from this specific incident."

    Dear guest, We acknowledge your feedback and regret that your stay did not meet your expectations. However, we are surprised by your rating, especially as it follows the discovery of missing towels from your room upon your departure. We att… Show more

    Alhambra Thalasso
    25 April 2025
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  • Amine

    Reviewed: 14 April 2025 · Stayed in April 2025

    Verified review

    Great stay , warm staff , generous buffet Many thank's to Wafa for her kindness I highly recommend

    Property response:

    Dear Mr Amine, Thank you so much for your kind words! We're thrilled to hear you had a great stay and enjoyed the warm atmosphere and generous buffet. Wafa will be especially happy to know her kindness made a difference. We truly appreciate your recommendation and hope to welcome you back soon. Best regards Alhambra Thalasso 5*

    Dear Mr Amine, Thank you so much for your kind words! We're thrilled to hear you had a great stay and enjoyed the warm atmosphere and generous buffet. Wafa will be especially happy to know her kindness made a difference. We truly apprec… Show more

    Alhambra Thalasso
    16 April 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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