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Reviews of César Palace Sousse 4 stars

BVD 14 Janvier route touristique, 5020 Sousse, Tunisia

#21 of 27 hotels in Sousse

Guests' Choice

Review score

Based on 59 hotel reviews

5.3

Score breakdown

  • Cleanliness

    6.0

  • Comfort

    6.0

  • Location

    7.1

  • Facilities

    5.9

  • Staff

    6.7

  • Value for money

    5.8

  • Free WiFi

    5.4

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Showing 1 – 25

  • Reviewed: 14 January 2025

    6.0
    OK but on because of reception woman horrible
    • Leisure trip
    • Group
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    The lady with the glasses on reception is racist

    No breakfast

    Stayed in January 2025

  • Reviewed: 18 November 2024

    6.0
    Pleasant
    • Solo traveller
    • Single Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    The security in the door very rude

    Stayed in November 2024

  • Reviewed: 6 July 2024

    4.0
    Dirty, broken & loud!!!!!
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    I can say I didn't like anything about staying there, first even though I had booked through booking.com with confirmation, yet the receptionist asked me to wait until he checked and it was like 10 minutes, the room was specious but everything is old and outdated. The bathroom wasn't clean as the trash can was full, curtains were wet as in they were just used and missing towels. I even killed a cockroach shown on the picture. At night I was woken up by the extremely loud music from the disco downstairs (until 4 am) and I was on the 2nd floor, yet it was loud and after I finally caught some Zzz's I woke up again but the traffic noise. Lastly, the breakfast was okay, but it seemed very poor on quality, the buffet starts with fresh Crepe on request ( chocolate used very buttery and sugary) then you Will find 2 trays of grilled or fryer vegetables and boiled eggs, bread, croissant, cake (was very dry), also you can find honey, cereal, butter, jam packs. Then you move to the salads section which had a good variety and also one type of cheese, mayonnaise and ketchup. Lastly, you will find fruits like watermelon and Cantaloupe, and a mixed fruit salad. And for the drinks you can use the coffee machine for your favourite type and also get some juice ( not fresh and tastes too sweet) finally the dining area was hot with no air conditioning and not very clean.

    There's nothing much to like about this hotel!

    Stayed in July 2024

  • Reviewed: 8 November 2023

    5.0
    Passable
    • Solo traveller
    • Standard Single Room
    • Stayed 4 nights
    • Submitted via mobile

    Noisy Discothèque, Very bad service of the breakfast staff, The windows are very dirty. Very old faucets The hotel needs a serious renovation and restaurant personel training

    The place of the hotel and the price was logic with respect to the quality of the facilities

    Stayed in November 2023

  • Reviewed: 15 July 2023

    5.0
    Passable
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Bad breakfast..air condition very bad ..noisy cuz of the street and

    Stayed in July 2023

  • Reviewed: 8 July 2025

    7.0
    A lovely stay with great staff and beach access — a renovation would make it even better.
    • Leisure trip
    • Group
    • Double Room with Sea View
    • Stayed 2 nights

    Outdated Furniture: The room décor and furnishings are showing their age. Some areas, especially the furniture and storage, would benefit from renovation. Air Conditioning in Restaurant: The air conditioning was turned off during breakfast, which made the dining area quite uncomfortable — this is something that definitely needs improvement.

    Excellent Staff: The staff were genuinely kind and helpful. A special thanks to Mme Aziza for her exceptional care and professionalism — she made our stay even more enjoyable. Good Location: The hotel is well located in a lively area. To our surprise, the beach was just a 3-minute walk away, much closer than we expected. Beach Chiringuito: A highlight of the stay! Hotel guests have access to a beautiful chiringuito right by the beach. The staff there were fantastic, the ambiance was lovely, and the food was delicious. Food & Dining: Meals at the hotel were consistently good, with a satisfying variety and fresh ingredients.

    Stayed in June 2025

  • Reviewed: 5 February 2025

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    you can smell cigarettes in the room the whole time and it’s because the bad air conditioning system and it’s allowed to smoke in other rooms, also they are not flexible with changes and refund, they will just come up with any excuse to fool you, and one last thing the club music and noise is till 4 or 5 a.m so you will not sleep.

    Stayed in February 2025

  • Reviewed: 13 November 2024

    3.0
    If you want to sleep, stay away from this club based Hotel
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 14 nights

    There's a club in the building that you can hear until 4am every night of the week. The Hotel does not make this clear at all, and all of the guests I had conversations with over my 2 weeks stay had no clue before their first night either. Some rooms are definitely better than others, but the club downstairs play a level of db higher than legally allowed at most times between midnight and 4am, so it can make it very difficult to sleep, if at all in some rooms. I made my reservation at the hotel after asking them questions about the price, they did not give me the full price when I asked and charged more than what they said at first. I went to complain to the higher up employees/bosses and they refused to do anything and I didn't have any proof of my conversation before booking, but I refused to stop as they didn't communicate well. After a while they started to get angry and I had to get the boss to relax, he then offered me breakfast for 2 days just to get away (I assume) and I accepted as I had no proof.

    The visual standard of the Hotel is very good, and most of the employees are fantastic, but the club and and bosses of the place ruin it. The day to day employees made the experience a lot better.

    Stayed in November 2024

  • Reviewed: 18 October 2024

    10
    Perfect Hotel and location very good price
    • Business trip
    • Solo traveller
    • Double Room
    • Stayed 1 night

    n/a

    all

    Stayed in October 2024

  • Reviewed: 1 October 2024

    9.0
    amazing
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    position

    the food .. and the respect

    Stayed in September 2024

  • Reviewed: 20 September 2024

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel's location is near many restaurants and the best cafes

    Stayed in September 2024

  • Reviewed: 12 September 2024

    1.0
    If you don’t want to be robbed, don’t go to that hotel
    • Leisure trip
    • Solo traveller
    • Junior Suite with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Very dirty, very noisy I slept there 2 nights they wake up 5am in the morning by mistake. The hotel facilities very bad. The safe box at the room is not working. You cannot choose to leave anything at room. Somebody could go in and take your stuff. Also they charge you more than normal right also they can rob you. I had the friend come to see me. They didn’t said anything till she came to inside my room as soon as she came to inside the room, they knocked her door. They said they were call the police if I don’t pay them extra please please please if you don’t want to be in trouble never ever try to go to the hotel.

    I didn’t like anything just the location wasn’t bad.

    Stayed in September 2024

  • Reviewed: 28 August 2024

    8.0
    Nice holiday
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    None

    Good

    Stayed in August 2024

  • Reviewed: 20 August 2024

    1.0
    Very bad experience not recommended at all
    • Business trip
    • People with friends
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Smoking every where, Not clean

    Nothing

    Stayed in August 2024

  • Reviewed: 5 August 2024

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Reception lady and beds very bad and to much noise in rooms it was very bad experience

    Bad

    Stayed in August 2024

  • Reviewed: 8 July 2024

    1.0
    Very poor
    • Leisure trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel door is difficult to open when you have bags. problem in water in bathroom problem of electricity in room Poor quality of bed

    reception guy was friendly and tried to help

    Stayed in July 2024

  • Reviewed: 1 July 2024

    1.0
    very bad experience with the hotel staff
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 6 nights

    the man in the reception was very rude and uncourteous. they dont know english.

    Stayed in June 2024

  • Reviewed: 27 June 2024

    1.0
    Noisy
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Loud music all night long couldn't sleep

    Stayed in June 2024

  • Reviewed: 23 June 2024

    10
    Amazing
    • Business trip
    • Solo traveller
    • Quadruple Room
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Perfect hotel

    Stayed in June 2024

  • Reviewed: 3 December 2023

    10
    Felt like home ❤️ Wonderful!!!
    • Leisure trip
    • Group
    • Standard Single Room
    • Stayed 4 nights
    • Submitted via mobile

    LOVE this hotel!!!! Staff was very welcoming, friendly faces and SO courteous and kind!!!! I would most definetly come back here again and again. I didnt even wanna leave. To all of the employees working at the Cesar Thank you and i love you BIG :*)

    Stayed in November 2023

  • Reviewed: 17 November 2023

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Standard Single Room
    • Stayed 1 night
    • Submitted via mobile

    Noisy

    Location

    Stayed in September 2023

  • Reviewed: 4 November 2023

    10
    Exceptional
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything good

    Everything

    Stayed in November 2023

  • Reviewed: 30 September 2023

    3.0
    There won’t be a second time
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Air conditioner not working

    Nothing special

    Stayed in September 2023

  • Reviewed: 27 August 2023

    3.0
    Not comfortable for 4 stars hotel. It deserves 2 stars maximum
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    No hot water. No internet. No towels.

    Staff was friendly and helpfull They brought us breakfast to the room.

    Stayed in August 2023

Showing 1 – 25

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