Reviews of César Palace Sousse 4 stars

Excellent Staff: The staff were genuinely kind and helpful. A special thanks to Mme Aziza for her exceptional care and professionalism — she made our stay even more enjoyable. Good Location: The hotel is well located in a lively area. To our surprise, the beach was just a 3-minute walk away, much closer than we expected. Beach Chiringuito: A highlight of the stay! Hotel guests have access to a beautiful chiringuito right by the beach. The staff there were fantastic, the ambiance was lovely, and the food was delicious. Food & Dining: Meals at the hotel were consistently good, with a satisfying variety and fresh ingredients.

Outdated Furniture: The room décor and furnishings are showing their age. Some areas, especially the furniture and storage, would benefit from renovation. Air Conditioning in Restaurant: The air conditioning was turned off during breakfast, which made the dining area quite uncomfortable — this is something that definitely needs improvement.

you can smell cigarettes in the room the whole time and it’s because the bad air conditioning system and it’s allowed to smoke in other rooms, also they are not flexible with changes and refund, they will just come up with any excuse to fool you, and one last thing the club music and noise is till 4 or 5 a.m so you will not sleep.

No breakfast

The lady with the glasses on reception is racist

The security in the door very rude

The visual standard of the Hotel is very good, and most of the employees are fantastic, but the club and and bosses of the place ruin it. The day to day employees made the experience a lot better.

There's a club in the building that you can hear until 4am every night of the week. The Hotel does not make this clear at all, and all of the guests I had conversations with over my 2 weeks stay had no clue before their first night either. Some rooms are definitely better than others, but the club downstairs play a level of db higher than legally allowed at most times between midnight and 4am, so it can make it very difficult to sleep, if at all in some rooms. I made my reservation at the hotel after asking them questions about the price, they did not give me the full price when I asked and charged more than what they said at first. I went to complain to the higher up employees/bosses and they refused to do anything and I didn't have any proof of my conversation before booking, but I refused to stop as they didn't communicate well. After a while they started to get angry and I had to get the boss to relax, he then offered me breakfast for 2 days just to get away (I assume) and I accepted as I had no proof.

all

n/a

the food .. and the respect

position

The hotel's location is near many restaurants and the best cafes

I didn’t like anything just the location wasn’t bad.

Very dirty, very noisy I slept there 2 nights they wake up 5am in the morning by mistake. The hotel facilities very bad. The safe box at the room is not working. You cannot choose to leave anything at room. Somebody could go in and take your stuff. Also they charge you more than normal right also they can rob you. I had the friend come to see me. They didn’t said anything till she came to inside my room as soon as she came to inside the room, they knocked her door. They said they were call the police if I don’t pay them extra please please please if you don’t want to be in trouble never ever try to go to the hotel.

Good

None