9.2

Reviews of Iberostar Selection Kantaoui Bay 5 stars

Port El Kantaoui, 4089 Port El Kantaoui, Tunisia

  • Anonymous

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review
  • 7.0 Good
    Mourad

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    All is clean and staff friendly

    The food not very rich

    Property response:

    Dear Mourad, We are pleased to hear that you enjoyed the cleanliness of our hotel and the friendliness of our staff. These are pillars of our company, and we are pleased you noticed. Regarding the food, our professional chefs do their utmost every day to satisfy all of our guests with freshly prepared local dishes and a wide variety. We are sorry that it was not to your taste, and we hope to welcome you back to an Iberostar hotel in the future and provide you with a perfect stay. Kind regards, Quality Manager Iberostar Selection Kantaoui Bay

    Dear Mourad, We are pleased to hear that you enjoyed the cleanliness of our hotel and the friendliness of our staff. These are pillars of our company, and we are pleased you noticed. Regarding the food, our professional chefs do their utmo… Show more

    Iberostar Selection Kantaoui Bay
    18 August 2025
  • Azam

    Reviewed: 5 August 2025 · Stayed in August 2025

    Verified review

    Same food every day, great selection of cakes and puddings but not the same for the food.

    Not a very good evening entertainment and food variety compare to the hotel we stayed at the same location previously. Very expensive hotel for what you get.

    Property response:

    Dear Azam, Thank you for sharing your review about your stay at Iberostar Selection Kantaoui Bay.  We regret that your stay did not live up to all your expectations on this occasion. Our reception team are available to address any concerns regarding rooms and will always do their utmost to meet the requests of our guests. Furthermore, our talented entertainment team work hard to ensure a delightful and unforgettable stay for everyone, from evening shows to fun-filled daytime activities. In addition, our culinary team is dedicated to providing diverse, high-quality dining experiences that showcase both local Tunisian flavours and international dishes. However, we apologise for any inconvenience, and we will share your comments with the corresponding departments for their attention and revision, as we understand that we can only improve by listening to our guests.  We hope you will allow us another opportunity to serve you to provide you with a seamless stay. Until then, we wish you the best and thank you once more for your feedback. Regards, Quality Manager Iberostar Selection Kantaoui Bay

    Dear Azam, Thank you for sharing your review about your stay at Iberostar Selection Kantaoui Bay.  We regret that your stay did not live up to all your expectations on this occasion. Our reception team are available to address any concern… Show more

    Iberostar Selection Kantaoui Bay
    6 August 2025
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  • Ekbal

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    Service and food are excellent

    The pool is small and missing a play room for the babies

    Property response:

    Dear Ekbal, Thank you for sharing your wonderful review and for kindly sharing your constructive feedback. Please come back again soon so we can surpass this experience. Best Regards, Quality Manager Iberostar Selection Kantaoui Bay

    Iberostar Selection Kantaoui Bay
    1 August 2025
  • Nikol

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    Staff and service out of this world! Senior suite to die for!

    Nothing !

    Property response:

    Dear Nikol, Thank you for taking the time to review your recent stay at our Iberostar hotel. We are delighted to hear that you had a wonderful holiday and took home some great memories. We hope to have the pleasure of welcoming you back again soon. Best regards, Quality Manager Iberostar Selection Kantaoui Bay

    Dear Nikol, Thank you for taking the time to review your recent stay at our Iberostar hotel. We are delighted to hear that you had a wonderful holiday and took home some great memories. We hope to have the pleasure of welcoming you back ag… Show more

    Iberostar Selection Kantaoui Bay
    22 July 2025
  • Nadeem

    Reviewed: 18 July 2025 · Stayed in July 2025

    Verified review

    Brilliant stay and lovely hospitality. I want to give a shout out to Fakhri (you were excellent), Abdul Haq (awesome waiter) and Suaat (thanks for keeping the room clean and tidy). I will definitely return again and will recommend other also. Thank you for your impeccable service.

    Sound proofing in the rooms could be better as everytime the furniture is moved in the room next door, it disturbs us.

    Property response:

    Dear Nadeem, Thank you for allowing us to serve you and writing about your holiday experience. We also welcome your constructive critique and will relay it internally to the relevant departments for their consideration. We hope you return soon so we can conquer you in true Iberostar style and wish you all the best. Best Regards, Quality Manager Iberostar Selection Kantaoui Bay

    Dear Nadeem, Thank you for allowing us to serve you and writing about your holiday experience. We also welcome your constructive critique and will relay it internally to the relevant departments for their consideration. We hope you return … Show more

    Iberostar Selection Kantaoui Bay
    22 July 2025
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  • Ruth

    Reviewed: 9 July 2025 · Stayed in May 2025

    Verified review

    Large hotel on the beach. Beautiful spa. Large swimming pools. Lots of activities. Good selection and choice of food and drinks available.

    Nothing

    Property response:

    Dear Ruth, We would like to thank you for choosing us for your holiday and we are very honoured to know that we have lived up to your expectations. Please come back and see us again in the not too distant future. Best regards, Quality Manager Iberostar Selection Kantaoui Bay

    Dear Ruth, We would like to thank you for choosing us for your holiday and we are very honoured to know that we have lived up to your expectations. Please come back and see us again in the not too distant future. Best regards, Quality Man… Show more

    Iberostar Selection Kantaoui Bay
    14 July 2025
  • Rami

    Reviewed: 8 July 2025 · Stayed in July 2025

    Verified review

    All

    None

    Property response:

    Dear Rami, A comment as positive as yours is the best confirmation that we are working in the right direction. Thank you very much on behalf of the whole team. It would be marvellous to see you again one day. Kindest regards, Quality Manager Iberostar Selection Kantaoui Bay

    Dear Rami, A comment as positive as yours is the best confirmation that we are working in the right direction. Thank you very much on behalf of the whole team. It would be marvellous to see you again one day. Kindest regards, Quality Mana… Show more

    Iberostar Selection Kantaoui Bay
    8 July 2025
  • Charlotte

    Reviewed: 26 June 2025 · Stayed in May 2025

    Verified review

    We were a group of 4 & all of us can highly recommend this hotel. The staff are friendly & helpful & always smiling . The food & drink choice is fabulous. There was always sun loungers available & we didn’t have any problems getting one. As usual a lot of the loungers had towels placed on them early morning by the “sun lounger saver wa*kers” who then don’t actually use them but feel the need to go down at 7am & place their towels claiming it theirs for the day but you get that everywhere. I’m not sure how it would be high season, but going in May was quieter & we always got seated where we wanted. The beach staff bring you comfy mats to go on the loungers & are happy to assist. waiters serve you drinks on the beach. (A tip goes a long way & the staff work hard so be generous) The room was clean & comfortable. Entertainment was good.. The a la carte restaurant was a treat.. we went to the italian. it was delicious. 4 courses so id recommend you have a smaller lunch that day unless your a big eater with a big stomach.

    The cocktails are not what i class as cocktails, but drinkable My only complaint is that on 3 days (out of 7) the sea was filthy… i spent hours removing floating rubbish from the sea by hand & putting it in the bin.. I won’t go into detail with the rubbish i cleared but it was bad.. & no one wants to swim with rubbish . beautiful beach, clear sea but rubbish floating everywhere. My OCD was up there & i didn’t mind doing a beach clean, as it kept me busy. i’m fully aware the hotel have no control as to what’s dumped on the ocean & what gets washed up,, apparently it gets washed up from italy. but it’s not nice swimming with plastic, rubbish & things i won’t mention.. When they have bad wash up days it wouldn’t take much to have a member of staff to go in with a net to collect it all. The beach staff & guests who were watching me did thank me for my efforts. i felt i was on a losing battle but i felt every little helped & i was doing my bit to keep our oceans clean. Humans are destroying our beautiful beaches & oceans. 4 days the ocean was clean so it wasn’t every day .

    Property response:

    Dear Charlotte, Thank you for sharing your feedback with us. We are thrilled that you enjoyed your holiday, and have taken some pleasant memories home with you. We would also like to express our appreciation for your helpful suggestions and will share them internally with our teams for their consideration. It would be wonderful to serve you again soon and until then, we wish you the best. Kind Regards, Quality Manager Iberostar Selection Kantaoui Bay

    Dear Charlotte, Thank you for sharing your feedback with us. We are thrilled that you enjoyed your holiday, and have taken some pleasant memories home with you. We would also like to express our appreciation for your helpful suggestions an… Show more

    Iberostar Selection Kantaoui Bay
    30 June 2025
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  • Hassen

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review
  • Chenhao

    Reviewed: 26 June 2025 · Stayed in April 2025

    Verified review
  • Aymen

    Reviewed: 22 June 2025 · Stayed in June 2025

    Verified review

    the pool with sea water

    I recently stayed at your hotel and unfortunately encountered an issue that I believe should not occur in a 5-star establishment. The air conditioner in my room was not working, and despite reporting it, it took an unreasonably long time to resolve the situation. The delay in offering a room change caused significant discomfort, and I feel this level of service does not reflect the standards expected from a hotel of your category. I hope you take this feedback seriously and work to ensure quicker and more proactive solutions for future guests.

    Property response:

    Dear Aymen, Thank you for sending us your kind and constructive review. We are pleased you were able to take some pleasant memories home with you and we have taken your feedback regarding the areas you raise seriously as we know that we can only improve by listening to our guests. Again, we want to thank you very much for sharing this review of our hotel, and we would be happy to welcome you back to one of our hotels in the future. Best Regards, Quality Manager Iberostar Selection Kantaoui Bay

    Dear Aymen, Thank you for sending us your kind and constructive review. We are pleased you were able to take some pleasant memories home with you and we have taken your feedback regarding the areas you raise seriously as we know that we ca… Show more

    Iberostar Selection Kantaoui Bay
    24 June 2025
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  • Ahmed

    Reviewed: 14 June 2025 · Stayed in May 2025

    Verified review

    Food and facilities were great! Staff were very helpful and we had a great time.

    There could be more activities for children such as movie nights after dinner

    Property response:

    Dear Ahmed, We appreciate the time taken to share your experience with us. It is a pleasure to read that your holiday was splendid and we will, of course, relay your helpful observations internally to the relevant departments for their consideration. We hope to have the honour of serving you again soon and thank you for your review. Kind Regards, Quality Manager Iberostar Selection Kantaoui Bay

    Dear Ahmed, We appreciate the time taken to share your experience with us. It is a pleasure to read that your holiday was splendid and we will, of course, relay your helpful observations internally to the relevant departments for their con… Show more

    Iberostar Selection Kantaoui Bay
    16 June 2025
  • Serkan

    Reviewed: 12 June 2025 · Stayed in June 2025

    Verified review
  • Peter

    Reviewed: 2 June 2025 · Stayed in June 2025

    Verified review

    An absolutely fabulous place to stay - amazing facilities and great food. So many different options for every meal - and they change each day. The staff are excellent. So friendly and helpful and all want you to have a great stay. The head chef at the restaurant was so kind to our daughter who has a nut allergy and took her around and showed her what she could have to make her feel comfortable and safe. We had a suite and it was a great size for four of us - a real luxury!

    Faultless!

    Property response:

    Dear Peter, We would like to express our appreciation on behalf of the whole team for sharing such a positive review of your stay with us. The fact that you enjoyed your holiday is for us the best confirmation that we are working in the right direction. Please come back again soon. Kind regards, Quality Manager Iberostar Selection Kantaoui Bay

    Dear Peter, We would like to express our appreciation on behalf of the whole team for sharing such a positive review of your stay with us. The fact that you enjoyed your holiday is for us the best confirmation that we are working in the ri… Show more

    Iberostar Selection Kantaoui Bay
    3 June 2025
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  • Omar

    Reviewed: 11 May 2025 · Stayed in April 2025

    Verified review
  • Bee

    Reviewed: 10 May 2025 · Stayed in May 2025

    Verified review
  • Sofiane

    Reviewed: 7 May 2025 · Stayed in April 2025

    Verified review

    the staff hospitality well done to all staff very happy

    room service bit slow

    Property response:

    Dear Sofiane, Thank you for sharing your review with us. We are pleased that you enjoyed your holiday, and we will gladly take your helpful critique on board. It would be wonderful to serve you again soon and until then, we wish you the best. Kind Regards, Quality Manager Iberostar Selection Kantaoui Bay

    Dear Sofiane, Thank you for sharing your review with us. We are pleased that you enjoyed your holiday, and we will gladly take your helpful critique on board. It would be wonderful to serve you again soon and until then, we wish you the be… Show more

    Iberostar Selection Kantaoui Bay
    8 May 2025
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  • John

    Reviewed: 6 May 2025 · Stayed in April 2025

    Verified review

    Very good choice of food. Location.Staff in restaurant excellent Sami Memat and Mohamed who looked after us.The Piano man was brilliant highlight of our evening 2 hours non stop.

    Too many noisy children running around unsupervised. Hotel staff should have stopped it. The hotel was too busy for us on this occasion unlike our previous visit which was much quieter. We noticed it was much more family orientated with lots of children.

    Property response:

    Dear John, On behalf of the entire team, we would like to express our sincere gratitude to you for your loyalty to Iberostar. We also welcome your constructive critique and will relay it internally to the relevant departments for their consideration as the satisfaction of our valued guests is our priority. We would like to thank you for your compliments and for trusting us. We look forward to your next return to our establishment and wish you all the best. Regards, Quality Manager Iberostar Selection Kantaoui Bay

    Dear John, On behalf of the entire team, we would like to express our sincere gratitude to you for your loyalty to Iberostar. We also welcome your constructive critique and will relay it internally to the relevant departments for their co… Show more

    Iberostar Selection Kantaoui Bay
    6 May 2025
  • Ahmed

    Reviewed: 4 May 2025 · Stayed in May 2025

    Verified review
  • Anna

    Reviewed: 4 May 2025 · Stayed in April 2025

    Verified review
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  • Frederik

    Reviewed: 27 April 2025 · Stayed in April 2025

    Verified review

    We stayed for four nights in the hotel and loved every single second of it. Recommended by a colleague, the hotel fulfilled all our expectations: nice food, friendly staff, clean and spacious rooms, great mattress and huge bed, friendly service, all included, ... A forward front-door taxi brings you to Sousse, Monastir, ... Great relaxing atmosphere.

    N/A

    Property response:

    Dear Frederik, We would like to express our appreciation to you for this wonderfully positive review. It would be an honour to serve you again in the future, and until then we wish you all the best. Regards, Quality Manager Iberostar Selection Kantaoui Bay

    Dear Frederik, We would like to express our appreciation to you for this wonderfully positive review. It would be an honour to serve you again in the future, and until then we wish you all the best. Regards, Quality Manager Iberostar Sele… Show more

    Iberostar Selection Kantaoui Bay
    28 April 2025
  • Malik

    Reviewed: 26 April 2025 · Stayed in April 2025

    Verified review
  • Sonia

    Reviewed: 26 April 2025 · Stayed in April 2025

    Verified review
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  • Daniel_cobos

    Reviewed: 25 April 2025 · Stayed in April 2025

    Verified review

    Superb beach resort with a service devoted staff. Meals, facilities and entertainment are absolutely deserving of a 5 start rating.

    Nothing no be mentioned.

    Property response:

    Dear Daniel, Thank you for sharing your evaluation following your recent holiday at our Iberostar hotel. We hope to see you again soon and wish you well. Kind Regards, Quality Manager Iberostar Selection Kantaoui Bay

    Iberostar Selection Kantaoui Bay
    25 April 2025
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