Some Staff at reception could be more attentive.

Location , cleanliness

Stayed in July 2025

No WiFi in property

Stayed in July 2025

The music can be repetitive during the day but that's to be expected

We were very surprised with the quality of this hotel. We booked this because it was a cheap option compared to other hotels in the area so our expectations weren't very high. From the moment we arrived we were greeted by friendly staff and served a drink while we filled in paperwork. The rooms we had were very clean, decorated with flowers and towel designs. Bar fridge and kettle with coffee in the room. Not many other guests this time of year so lots of space near the pool. The best thing about this hotel has been the food and the animation team. We've had problems before with getting sick from food in multiple other hotels in Tunisia but this hotel we have had no problems and the food has been great quality and selection, we look forward to each meal. Animation team are funny and engaging and try and get everyone involved. We were skeptical because of mixed reviews but I highly recommend this hotel I can't fault anything we even extended our stay

Stayed in May 2025

• We loved the food. The hotel restaurant offered great variety of dishes for all meals and made sure all guests had the possibility to eat any dish - during 9 days vacation I did not witness them running out of any dish. For lunches and dinners they served at least 2 red meat dishes. And most importantly everything was delicious. • We loved the beach. The hotel has private beach with sunbeds that are free for guests. The water was crystal clear - virtually, on days with good weather there were not even any seaweeds or stones. • The stuff is professional and friendly.

Stayed in May 2025

Only problem, I'd say, there wasn't strong wifi. We did not get any wifi in the rooms.

Great hotel at a great price. Swimming pools were good.

Stayed in May 2025

Gym , need upgrades

Location, Staff, food & hotel room

Stayed in May 2025

The only minor downside was the lack of Wi-Fi in the rooms.

Everything about this hotel was outstanding! The location is perfect, the services are high-end, and everything is kept spotlessly clean. The food was also excellent. What truly stood out, though, was the staff – incredibly friendly, welcoming, and always ready to help. Special thanks to Amin at the reception and Said from the activities team – they really made our stay special. The only minor downside was the lack of Wi-Fi in the rooms, but everything else was so great that it hardly mattered. Highly recommended.

Stayed in May 2025

The cleaning could be a little bit better and I think there could be some food in between meals.

I was nervous to go since I had read a lot of bad comments. But I realized people were exaggerating - from my perspective. Although this is a resort,could never get this price anywhere elseand for what you pay you get a really good experience and I think people were unfair. Our room was not very modern, but it was very big and it had all we needed (and no bugs there), the buffet was good (did not have a lot of European food, but we are not in Europe so that’s normal; however you will find food for all tastes like pizza and pasta), the staff was nice (but try to speak French), the pool was big and the beach was just 3 minutes away. For the price we payed, we were very satisfied!

Stayed in September 2024

Ping pong table is very old and a bit broken, food wasn’t that good compared to a 4-star hotel. There was no parking inside the hotel.

The architecture of the hotels.

Stayed in June 2024

Feels a little tired and dated in places, but the price of booking was reflected in a clean accommodation and resort package

Nice location and excellent value for money. Good choice was good on all inclusive.

Stayed in June 2024

The Wi-Fi signal does not reach the room

The reception staff were wonderful... especially the evening shift employee, Hamzah, who was very cooperative... I wish him and his colleagues good luck and success... The food was good and varied.

Stayed in May 2024

No WiFi at the rooms and only in the reception which is unacceptable for a 2024 hotel !

Very polite stuff and the place!

Stayed in May 2024

Some rooms are not clean and comfortable enough. We requested to change the room and we got a much better, cleaner, more comfortable and better maintained room. Thank you 😊

Good and friendly stuff with their noticeable efforts to afford the most comfortable stay

Stayed in April 2024

The staff (male) were very impolite and kept making comments about us drinking, i even had a argument with one of them because he kept ignoring my order and serving other people instead and when i confronted him he didn’t even apologize. The breakfast is very poor

The room was clean and the garden looks great

Stayed in September 2025

I recently had the pleasure of staying at a wonderful hotel Hammamet hotel and spa, and I cannot recommend it highly enough. From the moment I arrived until the day I checked out, the entire experience was absolutely exceptional. First and foremost, I would like to sincerely thank the entire hotel staff for their dedication and professionalism. The warm welcome I received from the reception team set the tone for a truly memorable stay. The check-in process was quick, efficient, and accompanied by friendly smiles that immediately made me feel at home. A special word of appreciation goes to the hotel’s General Manager, whose presence and approachability were truly remarkable. It is rare to see a manager so actively involved in ensuring every guest feels valued and comfortable. The personal attention and hospitality provided by the management team really made a difference and elevated the overall experience. The cleanliness of the rooms was absolutely spotless. I was impressed by the attention to detail and the daily upkeep of the room. The housekeeping staff did a phenomenal job, making sure everything was perfectly arranged and refreshed each day. They were always polite, discreet, and attentive to any additional requests I had. The hotel’s bar and restaurant also deserve praise. The bar staff were not only professional but also engaging, creating a warm and enjoyable atmosphere. The restaurant offered a variety of delicious dishes with fresh ingredients and beautiful presentation. Every meal was a delight, whether breakfast, lunch, or dinner. The waitstaff were attentive and courteous, ensuring that everything was perfect at the table. I cannot forget to mention the overall atmosphere of the hotel — it was calm, welcoming, and perfectly suited for a relaxing getaway. Every member of the team contributed to making my stay special, from the front desk to the cleaning ladies, from the restaurant staff to the bartenders.

Stayed in September 2025

This was by far the worst hotel experience I’ve ever had. The room was not clean at all the bedsheets were dirty, they clearly hadn’t been changed, and the entire place smelled terrible. The food quality was extremely poor, nothing fresh, and definitely not what you would expect from a hotel. On top of that, the manager was rude and dismissive when I raised concerns. Instead of offering help, he spoke with complete disrespect, which only made the situation worse. There was nothing to like about this hotel. The service, cleanliness, and overall quality were far below even basic standards. I would not recommend this place to anyone.

Absolutely nothing

Stayed in September 2025

This hotel is nowhere near a 4-star standard. There's no Wi-Fi in the rooms — you have to go to the reception area, which is barely air-conditioned. The rooms are outdated, with no tissue box, and glasses are left out on the counters without any protection. The thermal insulation is terrible, and the air conditioning blows directly onto the bed, which is far from ideal. Soundproofing is chaotic, and the housekeeping is disappointing — no change of sheets between days, and no refill of hygiene products. The pool is only open from 10 a.m. to 7 p.m., and the staff in charge of excursions is overly pushy. Worst of all, the security staff were rude and outright insulting. And that’s just the beginning. Avoid this hotel at all costs!

The hotel is ideally located, close to major attractions and amenities.

Stayed in August 2025

Nothing that could bother mr.

The food was good and plenty. All kind and shapes. The staff was nice and present all the time.

Stayed in July 2025

The food was terrible didn’t even have fruit for breakfast The room had a musty smell Decor all very old

The location

Stayed in August 2025

All just perfect, thank you:))

A very nice and warm welcome, a beautiful bungalow, big, clean room, comfortable mattress and pillows. Loved the selection of different foods for dinner and drinks in the bar.

Stayed in June 2025

Worst hotel you can ever go to! Just don’t!!! We arrived at 13h under the blazing sun (it was over 40°C in Hammamet two days ago) with a baby, only to be told check-in is strictly at 14h. Fair enough — but we were not even allowed to wait in the empty lobby. Instead, we were forced to wait outside on the street, along with other guests. No shade, no seating, no compassion — absolutely unacceptable. There’s no parking, and they even block off the space in front of the hotel with chains so you can’t even stop briefly to unload luggage. Imagine trying to manage that with a baby in the heat. We had requested a cot a week in advance, and had even received confirmation — but of course, there was nothing in the room. We had to bring it ourselves with the employee. The mattress was so disgusting and of course, no linen! The food at the restaurant is disgusting, the wifi not working and you’re not allowed to have more than one card per room. So if you’re not going to the room at the same time, you have to search for the cleaning lady and tell her to open the door!!!!!

Stayed in July 2025

Unfortunately, the treatment, cleanliness, and reliability...

Hotel garden

Stayed in July 2025

The bathroom very small

Very nice hotel in Hammamet with access to the beach

Stayed in April 2025

The lady at reception tried to over charge us x3 the price then booking.com’s price. She messed up, and then had attitude when we tried to get our money back ( which we had to pay for) to have our money back because of her mistake. Staff are not friendly, very attiudey. Spa was horrible as well - worst experience I’ve had in my life! So outdated, crusty & unsanitary!!

Nothing. Had an awful experience from start to bottom. Pictures are misleading, room was dirty, blankets are old fashioned and super dusty. Toilets were old and facilities need updating. Got bed bug bites on my legs and felt so itchy all over!

Stayed in April 2025