Reviews of Iberostar Waves Mehari Djerba 4 stars
Route Touristique 04116, 4116 Taguermess, Tunisia
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Reviewed: 22 August 2025 · Stayed in July 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewThe animation team was amazing with all of the activities they did and were very friendly. The entertainment in the evening was also fairly good. The cleaners were lovely and did the rooms very well. The food in the restaurant tasted very good. The different things that went on around the pool were also very good like the foam party and inflatables etc.
There was not enough choice during breakfast for example there was no bacon, fried eggs, beans. Also, the queues in the main buffet restaurant was so long. The person I was with could have already finished their meal before I came back to the table with mine as we had to stand and watch the chefs cook for a while. Maybe bulk making food would be quicker or having more staff would help.
Dear guest, It has been a pleasure to serve you and receive your kind words. We will be sure to pass on your constructive comments to the relevant departments for revision. Please come back again soon so we can exceed all of your expectations. Best Regards, Quality Manager Iberostar Waves Mehari Djerba
Dear guest, It has been a pleasure to serve you and receive your kind words. We will be sure to pass on your constructive comments to the relevant departments for revision. Please come back again soon so we can exceed all of your expectati… Show more
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewStunning hotel with amazing staff no exceptions for any one all the members where stunning lovely team well organized
Great
Dear Sofiene, We are grateful to hear that you had a pleasant stay with us. Your feedback is important to us and greatly appreciated. We are thrilled to know that you enjoyed your time here, and we would be delighted to have the opportunity to welcome you back in the future. Kind regards, Quality Manager Iberostar Waves Mehari Djerba
Dear Sofiene, We are grateful to hear that you had a pleasant stay with us. Your feedback is important to us and greatly appreciated. We are thrilled to know that you enjoyed your time here, and we would be delighted to have the opportunit… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewOnly the pools and the food
Very dirty insects are everywhere, bad smell all over The rooms were dirty and occupied by spiders
Dear Wefak, Thank you for your visit to Iberostar Waves Mehari Djerba We are sorry to hear that your stay did not live up to all your expectations and assure you that we follow a strict cleaning regime to ensure our rooms and facilities remain in immaculate condition. Additionally, our staff are always committed to addressing any concerns promptly, and we have a comprehensive fumigation plan in place. We sincerely regret any inconvenience caused, and you can rest assured that we will relay your areas of concern to the appropriate teams for their careful revision, as the well-being of our guests is of the utmost importance. On a positive note, we are pleased you could enjoy our swimming pools and varied gastronomy. We wish you well and thank you once again for your review. Regards, Quality Manager Iberostar Waves Mehari Djerba
Dear Wefak, Thank you for your visit to Iberostar Waves Mehari Djerba We are sorry to hear that your stay did not live up to all your expectations and assure you that we follow a strict cleaning regime to ensure our rooms and facilities r… Show more
Reviewed: 2 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewWe were upgraded to a lovely large room with a big balcony that had its own hot tub. The staff were all very friendly, the hotel was impeccably clean. The food was fresh. Beach very nice. Was VERY hot 11 - 4, indoor pool was useful to cool off. Reasonably priced spa treatments.
There wasn’t much variety in the food offered at lunch or dinner day to day, and the beach restaurant had the same as the main restaurant which was a shame. There were a lot of young children staying with their families and we were surprised how busy the hotel restaurants were.
Dear Emma, Thank you for sharing your review. We are delighted that your holiday was enjoyable, and we trust that you have taken home some pleasant memories. Furthermore, our culinary options are freshly prepared with the finest ingredients. We continuously strive to offer a diverse selection that caters to the varied preferences of our guests. You can rest assured that we will share your comments with our team for review, as we remain committed to enhancing our services. We look forward to the pleasure of welcoming you back in the future, and once again, we thank you for your kind words. Best regards, Quality Manager Iberostar Waves Mehari Djerba
Dear Emma, Thank you for sharing your review. We are delighted that your holiday was enjoyable, and we trust that you have taken home some pleasant memories. Furthermore, our culinary options are freshly prepared with the finest ingredien… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewReviewed: 6 June 2025 · Stayed in May 2025
Verified review- The food was excellent.
- the rooms are very basic (even for a basic room, that I booked) - i found the reception staff unprofessional. I also perceived their „hospitality“ as dishonest and not authentic. I had to travel back early due to personal reasons. The changes that I requested through booking.com remained unanswered. Until this day I havent received an overview with cancellation fees.
Dear Yves, Thank you for sharing your feedback. We are pleased to hear that our exquisite gastronomy was to your liking. On the other hand, we regret any inconvenience you experienced as we are known for our impeccable rooms and exceptional service. Our reception team are available to address any concerns and will always do their utmost to assist our guests in the best possible way. Furthermore, we are sorry to hear about the situation involving your third-party reservation and recommend contacting Booking.com directly. We appreciate your comments and will share them internally for consideration. We wish you well and hope to have the pleasure of welcoming you back to Iberostar in the future. Kind regards, Quality Manager Iberostar Waves Mehari Djerba
Dear Yves, Thank you for sharing your feedback. We are pleased to hear that our exquisite gastronomy was to your liking. On the other hand, we regret any inconvenience you experienced as we are known for our impeccable rooms and exception… Show more
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewReviewed: 14 May 2025 · Stayed in May 2025
Verified reviewSuper friendly staff, great location in front of the beach, great food, lovely landscape, entertainment was great too. It was my partners birthday and they had some really lovely surprises for him
Air-conditioning kept to a min so sometimes it would be really hot inside
Dear guest, Thank you for sharing your wonderful review and for kindly sharing your constructive feedback. Please come back again soon so we can surpass this experience. Best Regards, Quality Manager Iberostar Waves Mehari Djerba
Reviewed: 7 May 2025 · Stayed in May 2025
Verified reviewReviewed: 6 May 2025 · Stayed in February 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewThe food was good and had variety. The entertainment team was fun. The lady who cleaned our room was very nice and made cool sculptures with the towels every day.
The air-conditioning was not working and it was hot at night. Not everyone spoke English but most tried to understand and made an effort. There isn't anything good to do outside of the hotel. It's their fault but I feel I need to share it.
Dear João Pedro, Thank you for sharing your helpful review. We are pleased that you enjoyed your holiday, and we will gladly look into your areas of concern. Please come back again soon. Best Regards, Quality Manager Iberostar Waves Mehari Djerba
Dear João Pedro, Thank you for sharing your helpful review. We are pleased that you enjoyed your holiday, and we will gladly look into your areas of concern. Please come back again soon. Best Regards, Quality Manager Iberostar Waves Meha… Show more
Reviewed: 19 April 2025 · Stayed in April 2025
Verified reviewThe staff were nice and kind :)
Maybe the food was not the best. But it was ok.
Dear Sara, Thank you for choosing our hotel for your holiday. Your constructive and complimentary review is greatly appreciated, and we will be sure to look into the areas of concern you have raised. Please come back again soon. Best Regards, Quality Manager Iberostar Waves Mehari Djerba
Dear Sara, Thank you for choosing our hotel for your holiday. Your constructive and complimentary review is greatly appreciated, and we will be sure to look into the areas of concern you have raised. Please come back again soon. Best Rega… Show more
Reviewed: 15 April 2025 · Stayed in February 2025
Verified reviewReviewed: 11 April 2025 · Stayed in March 2025
Verified reviewAbsolutely fabulous. I was sorry to leave.
Dear Maxine, Thank you for your kind words regarding your recent stay at our hotel. We are thrilled to hear that you had an enjoyable experience with us. Your satisfaction is our utmost priority, and we are grateful for the opportunity to serve you. We hope to have the pleasure of hosting you again in the near future. Best Regards, Quality Manager Iberostar Waves Mehari Djerba
Dear Maxine, Thank you for your kind words regarding your recent stay at our hotel. We are thrilled to hear that you had an enjoyable experience with us. Your satisfaction is our utmost priority, and we are grateful for the opportunity to … Show more
Reviewed: 6 April 2025 · Stayed in April 2025
Verified reviewThe hotel itself is nice - good layout, nice pool.
But we were so disappointed in the food and the restaurant. I have been disappointed with all-inclusive in the past so I carefully read the reviews about the food and they were all good. I have to say the food was awful - and the restaurant was like eating in a school canteen - so crowded, screaming children, large families. It was just not to our taste at all.
Dear Alison, Thank you for your review of your holiday at our 4-star Iberostar Waves Mehari Djerba hotel. We are glad to hear that you appreciated our beautiful hotel and impeccable facilities. However, we regret that our culinary offerings did not meet your expectations, as we focus on providing the exquisite dining experiences we are renowned for with a generous selection of local Tunisian and international dishes made with the freshest, prime-quality ingredients daily. Nevertheless, we welcome your helpful feedback and will share it internally with our teams for their consideration and improvement. Thank you again for your comments, and we hope you had a pleasant journey home. Best Regards, Quality Manager, Iberostar Waves Mehari Djerba
Dear Alison, Thank you for your review of your holiday at our 4-star Iberostar Waves Mehari Djerba hotel. We are glad to hear that you appreciated our beautiful hotel and impeccable facilities. However, we regret that our culinary offeri… Show more
Reviewed: 28 March 2025 · Stayed in March 2025
Verified reviewI recently had the pleasure of staying at Mehari Djerba, and I wanted to take a moment to express my sincere appreciation for the exceptional service I received. Having visited many Iberostar properties over the past five years, I can confidently say that Mehari Djerba stands out as the number one. From the warm and professional reception team to the outstanding restaurant and bar service, every aspect of my stay was truly remarkable. A special thank you to the animation team, whose energy and dedication made my experience even more enjoyable. Their enthusiasm and creativity bring such a vibrant atmosphere to the hotel, making every guest feel special. It is clear that under your leadership, Mr. Anis and Mrs. Afifa, the entire team is committed to excellence. Please extend my heartfelt gratitude to everyone for their hard work and dedication. I look forward to visiting again and will gladly recommend Mehari Djerba to my friends and family.
Dear Hanana, On behalf of the entire team, we would like to express our sincere gratitude to you for your loyalty to us. To receive such a positive review from our valued guests is extremely rewarding, and we are over the moon to learn that your experience was satisfactory. We would like to thank you for your compliments and for trusting us. We look forward to your next return to our establishment and we send you our warmest regards until then. Regards, Quality Manager, Iberostar Waves Mehari Djerba
Dear Hanana, On behalf of the entire team, we would like to express our sincere gratitude to you for your loyalty to us. To receive such a positive review from our valued guests is extremely rewarding, and we are over the moon to learn th… Show more
Reviewed: 26 March 2025 · Stayed in March 2025
Verified reviewGood food, nice staff. Rooms cleaned to a high standard. Entertainment staff were great.
Overzealous pricing for taxis/trips booked at hotel.
Dear Mark, Thank you for your thoughtful compliments and very helpful feedback. Please come back again soon so we can truly exceed your expectations. Best Regards, Quality Manager Iberostar Waves Mehari Djerba
Reviewed: 22 March 2025 · Stayed in February 2025
Verified reviewExcellent sports facilities and entertainment for the family. Sparkling rooms.
My telephone did not work to connect to reception. I had to go to the bar to get drinking water. No delivery to room.
Dear Vidyasagaran, We would like to take this opportunity to thank you for your friendly review and at the same time for the helpful assessment of our hotel. We are also very grateful and motivated to receive your constructive feedback as we are always open to suggestions on how we can improve on a daily basis to satisfy our guest's wishes and provide an even better service now and in the future. Thank you once again for your description and we hope to see you again in the future for a stay that surpasses your expectations. Kind Regards, Quality Manager, Iberostar Waves Mehari Djerba
Dear Vidyasagaran, We would like to take this opportunity to thank you for your friendly review and at the same time for the helpful assessment of our hotel. We are also very grateful and motivated to receive your constructive feedback a… Show more
Reviewed: 17 March 2025 · Stayed in March 2025
Verified reviewHad an amazing stay at Iberostar Waves Mehari Djerba! The property is absolutely beautiful, and the staff is incredibly courteous and helpful. We had an unexpected emergency when my husband experienced severe pain at midnight due to kidney stones, and the staff went above and beyond to assist us. Their kindness and quick response meant a lot. They had medical help instantly available to me and made arrangements to the hospital. Even their director was in continuous contact with us regarding the health. Aside from that, the hotel offers great engagement activities, keeping things lively and fun. We had booked 4 nights here and enjoyed every bit of it. Highly recommend this place for a stress-free and enjoyable stay!
The outside swimming pool was under maintenance. And being a vegetarian I found very less and minimal options in the buffet.
Dear Guest, Thank you for choosing our hotel for your holiday. Your thoughtful comments confirm that we are on the right track with our numerous efforts and attention to detail. We are sorry to hear about your unfortunate incident, however, we are pleased to know that our team was quick to respond and assist, and we hope your husband is feeling much better now. Furthermore, please rest assured that we will take your helpful feedback on board as we aim to satisfy our valued guests completely. We would be honoured to welcome you back in the future, and until then, we wish you the best. Kindest Regards, Quality Manager Iberostar Waves Mehari Djerba
Dear Guest, Thank you for choosing our hotel for your holiday. Your thoughtful comments confirm that we are on the right track with our numerous efforts and attention to detail. We are sorry to hear about your unfortunate incident, howev… Show more
Reviewed: 6 March 2025 · Stayed in March 2025
Verified reviewStayed in Bungalow on Hotel ground.Very spacious, very clean, modern furnishings and private garden - great when traveling with kids. Garden is wonderful and well kept. Room service was exceptional. Food was good but not stellar. Animation team and kids care were truly great, motivated and always friendly.
Only weak point was the initial service by reception staff-we had politely asked ahead of arrival for an earlier availability of the room, but check in took ages nevertheless. That is not too much fun when traveling with children.
Dear Marc, It has been a pleasure to serve you and receive your thoughtful words. We will also pass on your helpful observations to the relevant departments for revision as we can only improve by listening to our valued guests. Please come back again soon so we can exceed all of your expectations. Best Regards, Quality Manager Iberostar Waves Mehari Djerba
Dear Marc, It has been a pleasure to serve you and receive your thoughtful words. We will also pass on your helpful observations to the relevant departments for revision as we can only improve by listening to our valued guests. Please come… Show more