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Reviews of Palm Djerba Suites

zone touristique houmet souk à 300 m du casino, 4180 Mezraya, Tunisia

#4 of 19 hotels in Mezraya

Guests' Choice

Review score

Based on 127 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.4

  • Facilities

    8.4

  • Staff

    9.2

  • Value for money

    8.8

  • Free WiFi

    7.7

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Showing 1 – 25

  • Reviewed: 31 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night

    The staff was very friendly, the accommodation was clean and comfortable. Good location, quiet. The food in the restaurant was delicious. Early check-in was a big plus.

    Stayed in July 2025

  • Reviewed: 17 July 2025

    9.0
    The place to stay in Djerba :) ...
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 3 nights

    There were 2 ACs in the apartment, one on the ground floor and one on the first floor in the bedroom. The one downstairs did not work when we arrived, seemed not to be working since a while. When reported to the staff, they claimed service will come the next day, but it never did during our entire stay. Luckily the one upstairs was working well, but the entire situation left a negative memory on the otherwise positive stay.

    Very nice complex with apartments and pool in the inner yard. The apartment was clean and functional. The entrance was directly onto the inner yard and the pool, which was very convenient. The breakfast included was quite good. The staff was friendly and WiFi was efficient. Free parking in the back of the complex seemed safe. Beach was only some 15 minutes walk away. If you want to stay away from all inclusive crowd, than this might be a good alternative, like it was for us. Will stay there again when next time in the area.

    Stayed in June 2025

  • Reviewed: 18 June 2025

    8.0
    Very good
    • Business trip
    • Couple
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    I asked night shift receptionist for bed cover said no cover that’s only issue I had when you turn air condition room get cold no cover

    Stayed in June 2025

  • Reviewed: 15 June 2025

    9.0
    Relaxing hotel with lovely pool enjoyable stay wish we could have stayed longer
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    Shower even though clean could do with an update. No dining table inside but we used the table on our patio.

    The staff were helpful and efficient. Cleaning staff were very good. Pool area was lovely, clean and relaxing. Plenty of sun lounges for everyone. Area was quiet at night and the size of the hotel and pool meant it was never too busy and perfect for relaxing. The kitchen had nothing in it but we just took a list to reception and they supplied what we needed. There is a small grocery shop in walking distance. We had made a mistake in our booking and they were very helpful to fix it for us. Wish we could have stayed longer.

    Stayed in June 2025

  • Reviewed: 29 May 2025

    10
    Perfect
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    Restaurant wasn’t the best food in Tunisia

    Calm, serene, clean, spacious, inexpensive, amazing.

    Stayed in May 2025

  • Reviewed: 16 May 2025

    10
    Coll
    • Leisure trip
    • Solo traveller
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    All

    Good 👍

    Stayed in May 2025

  • Reviewed: 16 May 2025

    10
    satisfaction
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    .No alcohol in the bar, but I'm not a big drinker so the alcohol free lager sufficed

    friendly staff, good buffet breakfast , the apartment, the pool area & the location

    Stayed in May 2025

  • Reviewed: 21 March 2025

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Everything was great

    Great location, nice employees, a pool, quiet and good breakfast.

    Stayed in March 2025

  • Reviewed: 24 February 2025

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 1 night
    • Submitted via mobile

    It was clean also comfortable. Breakfast was good.

    Stayed in February 2025

  • Reviewed: 14 February 2025

    7.0
    Good
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Some facilities are faulty A/C unit in bedroom is not working but they have provided a portable heater. My booking specify room upgrade but I got the smaller for the first night, front desk staff miscalculated my tax and they returned the overcharge the next day. I would appreciate a clear tax charge Before I make my booking by the way a lot of Tunisian hotels do that they won't show the actual tax on the listing

    Suites are clean tidy you would be comfortable and enjoy spacious rooms

    Stayed in February 2025

  • Reviewed: 9 February 2025

    10
    Comfortable Stay with Excellent Service
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    The only downside was that the kitchen had no essentials- no plates, cups, or even a kettle. However, when we asked at reception, they provided us with kettle and some pots. Overall, a great experience.

    Had a fantastic stay at this hotel. The staff at the reception were extremely friendly and helpful. The apartment was very spacious, clean, and had the great convenience of two bathrooms. They cleaned the apartment every day and changed the towels regularly, which was a nice touch. The breakfast was simple but tasty, with a selection of eggs, croissants, baquette, jam, ham, olives, dates tomatoes, and water

    Stayed in January 2025

  • Reviewed: 8 February 2025

    7.0
    Good
    • Leisure trip
    • People with friends
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    The staff were not cooperative enough to help us

    Pictures matching reality

    Stayed in February 2025

  • Reviewed: 3 February 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Tous

    Stayed in February 2025

  • Reviewed: 10 January 2025

    9.0
    Wonderful little hotel - modern, big clean rooms.
    • Leisure trip
    • Solo traveller
    • One-Bedroom Apartment
    • Stayed 7 nights
    • Submitted via mobile

    My flat had a kitchen, but there was nothing in it - no kettle, no pans, no cups, no plates, no cutlery. I asked for a kettle and they said it wasn't possible, so I went and bought one! Seems silly to have a kitchen you can't use!

    Beautiful big clean rooms. The hotel is well maintained. Plenty of duvets for winter months. Staff all really helpful and friendly. It's right on the main road so easy to get a taxi or walk to the beach.

    Stayed in January 2025

  • Reviewed: 20 December 2024

    9.0
    Amazing
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    The property was amazing clean and great value for money and all staff members was great and very friendly

    Stayed in December 2024

  • Reviewed: 9 December 2024

    10
    Best value for Money, Great Staff
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Not much around the hotel, which was not a problem since we rented a car:)

    The staff, the cleanliness, the pool. Value for money was just incredible

    Stayed in November 2024

  • Reviewed: 4 December 2024

    9.0
    Great property
    • Leisure trip
    • Solo traveller
    • One-Bedroom Suite
    • Stayed 1 night

    nothing

    everything is good

    Stayed in December 2024

  • Reviewed: 30 November 2024

    8.0
    Very nice hotel, big apartment, clean. Not too much choice for breakfast.
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    Mosquitoes

    Apartament

    Stayed in November 2024

  • Reviewed: 23 November 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    The internet had no coverage in the room. The breakfast was very basic and had very limited choices and there was no warm item.

    It was calm and beautiful. The location was fine, every place that we wanted to go was less than 20 mins driving.

    Stayed in November 2024

  • Reviewed: 22 November 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    We had a kitchen, but we couldn't use it because of the lack of kitchen equipment.

    Nice and clean room with a pool view. Comfortable bed. Decent swimming pool. Simply, but tasty breakfast.

    Stayed in October 2024

  • Reviewed: 30 October 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Very good location and cleanliness was perfect

    Stayed in October 2024

  • Reviewed: 22 October 2024

    8.0
    Great value for money
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    Sometimes it smelled not so good in the pool area, and looking out of the back window one sees a lot of garbage, probably belonging to a different property but still not a nice view.

    Nice setting, friendly staff

    Stayed in October 2024

  • Reviewed: 20 October 2024

    7.0
    Nice hotel property, but is outrageous with regards to the kitchenette
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    I would give this place a 10 rating except for the fact that while there is a kitchenette, you are informed after arrival that no outside food/drink allowed and there was not a single dish, utensil, cooking item etc -every drawer/ cabinet in the kitchen was empty! Totally ridiculous and really soured me on this otherwise excellent hotel. I did not plan to cook a meal, but it is nice to warm up restaurant leftovers, eat simple things from grocery store, heat up water for tea/ coffee etc

    Staff was very friendly and helpful. Easy check in and check out. Lovely property with patio and balcony overlooking the pool. Good breakfast- had dinner which was also very good.

    Stayed in October 2024

  • Reviewed: 15 September 2024

    10
    I would highly recommend this hotel !
    • Leisure trip
    • Couple
    • One-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    Architecture Very nice staff Very clean Services Pool

    Stayed in September 2024

Showing 1 – 25

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