Renovations a lot

It was ok

Stayed in July 2025

Needs lots of renovations

It was ok

Stayed in July 2025

The hotel needs some little renovation

Location and staff Amazing. Good value

Stayed in August 2025

Extra charge for dinner drinks. Most other similar resorts include this.

Welcoming happy staff across the entire resort from front reception, to the restaurant, pool and housekeeping! Great selection of food for the buffet meals.

Stayed in July 2025

Does not look like it’s 4 to 5 star

Location

Stayed in August 2025

The wanting time each time we ordered food or drinks

Location and value for money

Stayed in August 2025

Onis at the reception look after me and make sure that l have everything l need

Stayed in July 2025

For the non-family room our family comnplained about the smell of cigarette smoke, so maybe have the option of discussing options of smoking vs non-smoking areas. We would also recommend considering better animation that serves both young and old for the night actiivty at the hotel.

We booked two rooms, one of the rooms was a family room. The beds in the family rooms were very comfortable, although one was a sofa bed, it was exceptionally comfy. The staff were very helpful and the service was great. The hotel was clean, breakfast had a variety of choices which was also highly appreciated. We also appreciated the pool activities, aqua gym and pool volley that was great for the kids.

Stayed in July 2025

I was traveling with my mom so I needed two separate beds however due to availability they gave me a very far away room. We literally had to walk 10 mins to reach to the reception.

The staff were friendly and helpful. The food at the breakfast buffet was yummy.

Stayed in July 2025

No thing all perfect

Perfect

Stayed in June 2025

There were no available non smoking areas either by the pool or on the beach. The music was loud and on Saturday night it was going too late at night.

The beds were very, very comfortable. The selection for meals was very good. The cleaning staff was friendly.

Stayed in June 2025

As usual Bathroom is small water go out of shower

Everything’s is good swimming pool and the beach is clean and very good

Stayed in June 2025

Charming hotel, it may required soon some renovation, food in buffet could be higher choice and also in morning despite it is already quite good!

Nice place and environnement

Stayed in June 2025

A friend of mine who works in the animation team came and disturbed me while I was talking to my family on the phone and showed me disrespect. He asked me what I was doing on the phone. I showed him the phone and said, "Look, I'm talking to my family." He left without even apologizing. Also, where does the right of your staff in the animation team come from to interfere with our private lives??? I think you can hire someone more respectful and cultured.There is no bathtub in your bathrooms, also some of the lights in the room were not working properly and there was no mini bar, the refrigerator was empty, this is not nice at all, also the TV did not have international channels, and the room needs a good paint, the shampoo and conditioners for the shower were very bad, I think products worthy of hotel quality should be purchased,Most of the people who do massage in the hotel are male masseurs, I think there should be female masseuses, for those who have families, I think there should be female masseuses, plus there should be an area like a nightclub for entertainment in the hotel, we come on holiday to relieve stress and have fun, there is not much activity to do in your hotel at night, my advice to you as a design supervisor is that the clothes of your employees should be more stylish, especially those working by the pool, plus the staff working at the bar by the pool unfortunately do not use gloves, they put ice in the glass with their hands, and they do not use gloves for other tasks, unfortunately it is not a very positive situation in terms of hygiene,

The location of the hotel is good, all the reception staff were very good and friendly,I would like to thank the receptionists, Ms. Rimi, Sofiya, Kübra and everyone else whose name I forgot, they are all very friendly and respectful.

Stayed in June 2025

I found a white worm in the melon when i was eating breakfast, it rewind everything for me, it was so disgusting to be honest, i didn't want to make a scene, it was frustrating.

Everything was good except my last breakfast.

Stayed in June 2025

Didn’t hear back from manager nor any contact to resolve the issue. Even though we report it immediately.

Everything was fine until we left 2 iPhones behind and called the hotel right away ur they were not able to find our phones. We had tracked them to be at the hotel within an hour of checking out of of the hotel. Two days went by and although we got through to the reception staff and they were trying to help us but unfortunately we didn’t get a call back from any manager to resolve the issue. We know for a fact that we left the phone in the room and we have proof of the location the phone were active. Unfortunately the housekeeping staff is not reliable. Be ware of your belongings and guard them. I am still waiting to hear back.

Stayed in May 2025

Staff are kind but towels and bedroom cleanliness should be looked at i was itching

Stayed in March 2025

Food was not the best. House cleaner walked in my room without knocking. Some of the staff were rude.

Beds were very comfortable. View was amazing. Access to private beach and beautiful pool

Stayed in April 2025

It's not 5* quality

The staff were amazing

Stayed in February 2025

The room was painted red, the furniture was red, I had an extra bed clattering the room which I did not ask for, the bath drain was blocked and the pillows were cheap and uncomfortable. Large Que to get coffee in the morning in the breakfast room, the terrace not set up for breakfast

Lobby, pool and beach

Stayed in November 2024

The only thing is the property is too old and needs some maintenance there is only one elevator for the whole building which is not enough

Very clean room the receptionist lady got me a free promotion to a sea view room it was stunning easy access to beach and pools

Stayed in November 2024

The red color of the room. I would have preferred the blue room

All the staff were extremely nice. It's a great hotel if you want to rest and relax away from any noise

Stayed in October 2024

Parking

Sea, Room was clean.

Stayed in September 2024

No drinking water on the rooms Missing remote for TV No coffee n tea in the rooms

Location beach and pools

Stayed in September 2024