Reviews of Radisson Hotel Tunis, City Center 4 stars
AV. Jean Jaures 13, Tunis Centre , 1001 Tunis, Tunisia
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Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewExtremely comfortable stay. The room is clean and the bed is excellent. The staff is helpful and welcoming. I tried the breakfast once and it was tasty with a reasonable price. The hotel is located in the centre of Tunis, near Habib Bourguiba avenue. Carrefour is just near by as well. Definitely I will come again during my next trip to Tunis.
All was good.
Dear Chaari, Thank you very much for your wonderful review and perfect score! We're truly delighted to hear that you had such a comfortable and enjoyable stay with us. It's great to know you appreciated the cleanliness, the quality of the bed, our central location, and the warm hospitality of our staff. We're also glad you enjoyed the breakfast and found it to be a good value. Your kind words and recommendation mean a lot to us. We look forward to welcoming you back on your next trip to Tunis! Warm regards,
Dear Chaari, Thank you very much for your wonderful review and perfect score! We're truly delighted to hear that you had such a comfortable and enjoyable stay with us. It's great to know you appreciated the cleanliness, the qualit… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewService, staff are excellent, super clean , wonderful bed , good food at the restaurant
Nothing to complain
Dear Sir, Thank you so much for your kind words and for taking the time to share your experience with us. We’re absolutely delighted to hear that you enjoyed our service, the cleanliness of the hotel, the comfort of the bed, and the quality of the food at our restaurant. Your compliments to our staff mean a great deal and will be shared with the entire team. We’re especially pleased that everything met your expectations and that you had nothing to complain about — that’s the best feedback we could hope for! We look forward to welcoming you back very soon. Warm regards,
Dear Sir, Thank you so much for your kind words and for taking the time to share your experience with us. We’re absolutely delighted to hear that you enjoyed our service, the cleanliness of the hotel, the comfort of the bed, and the quality… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in July 2025
Verified reviewThe people at reception are really nice and helpful. Also very clean room
Dear Eya, Thank you for taking the time to share your experience following your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement. It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.
Dear Eya, Thank you for taking the time to share your experience following your recent stay with us. We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify a… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewOverall, the experience did not meet Radisson’s usual standards. The service and coordination need serious improvement.
I booked a twin room, but was given a double bed instead. It took the front desk nearly 30 minutes to resolve this, which was frustrating after a long journey. Later, while we were already settled, the front desk asked us to return and provide our passports because they had forgotten to complete the registration. This should have been handled at check-in, not after we had unpacked. Another awkward situation occurred when we had lunch at the hotel café and asked to charge the bill to our room. The staff told us that our account was already closed, even though we were still staying at the hotel. This was very embarrassing and unacceptable for a Radisson-branded property. Breakfast was also disappointing. The only hot options were diced beef sausage and eggs prepared by the chef. For a 4-star hotel under the Radisson name, I expected far more variety and quality.
Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us. First and foremost, please accept our sincerest apologies for the inconveniences you experienced, particularly regarding the room assignment and the check-in process. Unfortunately, the Twin room you had booked was not yet ready upon your arrival. In an effort to allow you to settle in without further delay, our team offered a temporary check-in in a Double room, with the assurance that you would be transferred to your reserved room as soon as it became available. We understand that this solution may not have met your expectations, and we truly regret any disappointment caused. Regarding the delay at reception and the oversight in passport verification, this clearly falls short of our usual standards. We have addressed this issue with the relevant teams to ensure it does not happen again in the future. Concerning the incident at our hotel café, we completely understand how uncomfortable the situation must have been. Upon review, we found that no credit card guarantee was provided during check-in, which, according to our internal procedures, prevented our team from charging the bill to your room. This should have been communicated to you more clearly and professionally, and we sincerely apologize for the lack of clarity. Lastly, we are sorry to hear that our breakfast offering did not meet your expectations. Your comments have been shared with our culinary team as part of our continuous efforts to improve the quality and variety of our services. Your satisfaction is our top priority, and we truly hope to have the opportunity to welcome you back and deliver the high-standard experience you rightfully expect from Radisson. Kind regards,
Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us. First and foremost, please accept our sincerest apologies for the inconveniences you experienced, particularly regarding the room assignme… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in June 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewThe property is in a very good location , close to shops , shopping mall, walking distance to the medina. The property is very clean and well maintained.
The property ticks all the right boxes apart from not having a swimming pool or a spa .
Dear M. Abdul, Thank you for sharing your experience following your last stay with us. We are glas to read that you enjoyed your stay and in particular, the location near to top attractions such as La medina and the cleanliness. We hope to welcome you again soon. Best Regards
Dear M. Abdul, Thank you for sharing your experience following your last stay with us. We are glas to read that you enjoyed your stay and in particular, the location near to top attractions such as La medina and the cleanliness. We hope t… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewIt was clean and modern.
The room we were not really spacious
Dear Beyzanur, Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed your stay overall and that you appreciated the helpfulness of our team, the cleanliness, and the modern design of our hotel. We understand that room size can impact comfort, and we appreciate your comment. Please know that we offer a variety of room categories, and we’d be happy to assist you in choosing a more spacious option for your next visit. We hope to have the pleasure of welcoming you again soon.
Dear Beyzanur, Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed your stay overall and that you appreciated the helpfulness of our team, the cleanliness, and the modern design of our hotel. We unders… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewLocation
Cleanliness Kindly see the attached photos!
Dear Abdullah, Thank you for sharing your feedback, and we’re sorry to hear that your experience didn’t meet your expectations. We deeply apologize for the inconvenience regarding the King-size room and any confusion caused at check-in. This is not the standard we aim to uphold, and we will look into this matter with our team to ensure that similar situations do not happen again in the future. We also appreciate your comments on cleanliness and comfort. We take these issues seriously and will review the photos you provided to address any areas that need improvement. We hope you’ll consider giving us another opportunity to provide you with a more enjoyable stay in the future. Best regards,
Dear Abdullah, Thank you for sharing your feedback, and we’re sorry to hear that your experience didn’t meet your expectations. We deeply apologize for the inconvenience regarding the King-size room and any confusion caused at check-in. Th… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 15 July 2025 · Stayed in June 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified review