Reviews of Samira Club Family and couples only 3 stars

Fabulous sunset and sunshine good food

The water slides, all inclusive meals, 24hr snack bar. Friendly staff, clean facilities

I liked the layout and how bright and clean the property felt. The outdoor space was a nice bonus.

Staff has given early check in and lat check out

Flush is not proper

The personel was really nice and helpful

The food is not tasty and not enough to feed everyone especially breakfast. Also the room is not comfy and very small

Hôtel top only family and good service

It was a nice staycation without a doubt to repeat the experience sooner

Perfect

Everything. Had a fantastic stay .excellent service and very friendly team .This is the only place I ever seen that Managers are go above and beyond .

Nothing really

Burkinis allowed. Booked 2 nights with the family at the resort before noticing the no burkini rule on the website. Wanted to cancel the booking at the hotel but the reception told us it was an old rule and there was no issues with burkinis at the hotel. Reception was amazing, the people are lovely and welcoming, always with a smile on their faces. Manager Ali made sure to let us know he was always available for us everytime he saw us around. Room were clean and big, AC worked perfectly, shower had good pressure . Pool was big and clean, a deep side and a shallow side, water parks has close to no wait and my kids had a lot of fun. Paid Activities are affordable and lots of fun, don't be cheap and give them a try. El Fnarr coffee shop has amazing staff, good coffee/tea and good shisha at good prices. The beach had plenty of chairs available and was clean despite the sea algea season. Cannot comment on the food as I didn't take the all inclusive option for food and went to the nearby city for food. Weve had an amazing stay thanks to the friendly staff and clean premises

Friendly staff, good cleaning, all needed things in the room

No sound isolation in bungalows, loud music, not great food

The dance crew and waiters only. They work tirelessly, Im just hoping they’re paid well for all the work they put into making people happy and enjoy their stay. They are the best of the resort. The sweetest most respectful people Ive come across, especially Saif, Skander and Mohamed aka Tyga, Gaston and Yago. Also our lovely waiter, Amir. Skander out of all, the way he is with the less abled kids during dance shows and aqua gym times putting them first and including them in everything in general is the most heart warming thing to experience.

Im not racist whatsoever, but I do believe in being true to yourself. There was only white people pleasing here in this resort. This resort forgot their culture entirely even to the point the dance crew have names so white people can pronounce easier ? The breakfast is barely edible, not Tunisian whatsoever. I had my Tunisian friend come to the resort and tell me nothing here represents the Tunisians including the food. I have went out to experience the Tunisian life, extremely different. Prices are 10x in the resort than downtown about 10 mins by taxi. Ridiculous. The “ no burkini “ in the pool is the most disappointing. Lost culture and religion. I am not a hijabi but I am a modest girl. You serve alcohol, smoke, dance and party but covering is a problem for the pool ? Wondering if this is not to scare foreigners, which is quite stupid. Don’t forget you’re a Muslim country. Everyone to themselves but allow us to practice our religion without discrimination from people of our own faith, whereas you allowed a transgender individual to dress in a bikini even though he is a man. There is no judgment from my side regarding this individual but it doesn’t make sense as to how burkini isn’t permitted but this is since it’s a country of Muslim faith. The songs played have no diversity, just to please the foreigners however, I am also a foreigner to this country but I didn’t think I visited Scandinavian/ European countries. We asked the Dj, the waiters and everyone possible for Tunisian/Arabic songs and there was nothing but constant disappointment after being promised over and over again. We get the point of pleasing foreigners with their home country songs but the point we come to YOUR country is to experience YOUR culture all around. At least between every 3/4 songs add a Tunisian song in between so that we know who you are and what you sound like.

facilities and staff

the food

The beach

The variety of food it’s slightly limited Mais tasty

Management: Ali made sure we knew him since day one to approach him in case anything wasn't ok (VERY reassuring already). Reception: the checkin and checkout went quite smooth, the communication skills and friendliness of the staff exceeded my personal expectations (ie: while arriving, it was almost the restaurant's closing time, they kept our luggage, and rushed us str8 to the restaurant to not miss a meal). special mention to Shayma/Shay who was EXTREMELY kind, helpful and friendly. a real asset for the Hotel. Entertainment team: Every night we had a special show including the kids first, than the entertainment team takes over for one of their many shows then they make everyone participate/come on the floor. they are very well trained, smart and HUMAN! i even made friends there, Special thanks to the STAR Casper, Gaston, Blanco and Seif the crazy dude you become str8 away friends with. Restaurant: Just great food, always flexing with the huge fishes :D (even my mom liked the food..i've rarely heard her complimenting any other cooking than hers). The head chief Abd essamad made a real impression on everyone. thank you sourour and "ennes te3ba" ! Bar: many waiters serving at the bar but the line was a bit long (3 minutes of waiting for every drink when you got my thirst will make you meet a lot of ppl ard there :D ) I'm the kind of guys who lost the excitement of going back to my home land. living in Switzerland for a while raised the bar of my expectations, especially when it comes to the SERVICE. in this hotel, the stars don't count. the style and mood around there are something else. the staff are so happy working there, you feel like they're overpaid :D always with a smile and the nice words, even while sweating ard the pool in a polo shirt at 48°. They simply gave me faith again :) :) :) i feel almost like home in there. I'm definitely coming back guys.

some visitors attitude (Taking over the pool deckchairs since 7 AM)

Expected abit more, some small stuff but the staff answered and provided what was missing at the end. No parking space was bothering