They were very kind and upgraded our stay. The walk-in shower was lovely, the gardens were so beautiful and well kept 😍 we didn't get to use the pool as it was too chilly this time of year.

Stayed in February 2025

The hotel restaurant needs some work. The food was mediocre at best. There is a sewage smell that sometimes enters the suites/apartments and that can be overwhelming. The sauna was not up to expectations.

The staff were very friendly and accommodating . They responded promptly to our many requests. The swimming pool is exceptional.

Stayed in October 2024

Insects

Staff, and location

Stayed in June 2024

The breakfast had a lot of food, but it just wasn't our preference. Granted we are Americans in Tunisia so I don't expect there to be anything except what is customary for Tunisians!!! After one breakfast, we felt the price was a bit high compared to the amount of food we ate, so decided to go elsewhere the other days.

The heated pool was so warm, we didn't even need to use the hot tubs! We also liked being able to swim from inside to outside to enjoy the sunshine. The fitness center had decent treadmills and good assortment of weight machines. Property was kept up excellent compared to a lot of other places we've seen in Tunis area. They were re-grouting one of the outdoor pools, and making a new cabana down by the beach. Seems that they are trying to maintain the hotel to best serve their guests. They had a lot of staff working, all were very friendly/helpful that we encountered.

Stayed in April 2024

The property was not so well maintained

The staff are all very nice

Stayed in March 2024

Kitchen could be equipped a bit better.

Location was good, as expected. General amenities all good, and size of the apartment was perfect. WiFi and TV good and comfi.

Stayed in April 2023

Would love to have faster Internet connection

I liked the welcoming and hospitality of the team working there, making me feel welcomed and cared for. I appreciated that when requested services the whole team will communicate the request at once. Invironment was couzy and fun, not far from interesting places to visit, and quite at the same time.

Stayed in August 2022

location

staff

Stayed in April 2024

They had upgraded our stay

Stayed in January 2024

There was a party in the property at late night and it was loud I couldn't get to sleep Easley( It was explained by the management these parties were not inside the hotel, it was near by clubs) The room needed more cleaning Strange insects inside the room The price is over compared with other options available at other places

My experience with this hotel was as I mentioned earlier But to be honest once I was checking out I've been called by the management of the hotel Mr Amen was a very nice guy He apologized about the inconvenience events that I had Plus he offered me a compensation to show the apology of the residence management Apology accepted And thank you Mr Amen for caring about your client

Stayed in June 2023

first of all, the room was absolutely freezing despite us putting the thermostat at full temperature. we finally called about this on our last night and they brought an external heating unit , but which could only heat one room at a time. We were very short on towels, even though we had called to ask for more. The room was not up to the standards of cleanliness we heard about (dirty kitchen, hair and dirt on bathroom floors, shortage of toilet paper, room service sitting outside our door for 2-3 days until I finally called to have it removed). we had a kitchen, but there was very little silverware, so we couldn’t really use it for eating - even with the room service they did not bring utensils. Because it was Ramadan or perhaps the time of year meant that it was not easy to find meals elsewhere in the hotel so we had wanted to prepare some of our own meals. there was only 1 restaurant open and we thought the prices for room service were too high for what we received.

the kids especially enjoyed the indoor pool as it was too cold to swim outside. we also appreciated the quiet & calm of the appartement and the huge amount of space of the rooms inside. the wifi was also pretty good and dependable.

Stayed in April 2023

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Stayed in May 2025

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Stayed in November 2024

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Stayed in June 2024

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Stayed in June 2024

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Stayed in June 2023

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Stayed in June 2023

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Stayed in April 2023

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Stayed in February 2025

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Stayed in February 2025

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Stayed in September 2023

There are no comments available for this review

Stayed in September 2022