Reviews of The Residence Tunis 5 stars

Dear Sir, Thank you for your kind words! We’re delighted that you appreciated the energy and dedication of our staff. Creating a welcoming and uplifting atmosphere is at the heart of what we do, and it’s wonderful to know it made a difference during your stay. We hope to have the pleasure of welcoming you back to The Residence Tunis soon. Best regards, The Residence Tunis Team Mehdi Belkhodja General Manager

Dear Sir, Thank you for your kind words! We’re delighted that you appreciated the energy and dedication of our staff. Creating a welcoming and uplifting atmosphere is at the heart of what we do, and it’s wonderful to know it made a differen… Show more

Dear Sir, Thank you sincerely for taking the time to share your experience with us. We are truly delighted to know that, even in such a short time, your stay at The Residence Tunis left a meaningful impression. Creating special memories, no matter how brief the visit, is exactly what we strive for every day. Your kind words about our team mean a great deal to us. Their commitment to thoughtful, attentive service is at the heart of our hospitality, and it’s wonderful to hear that it contributed to making your stay so memorable. We hope to have the pleasure of welcoming you back soon, perhaps for a longer visit, so you can enjoy even more of what our hotel and surroundings have to offer. Best regards, The Residence Tunis Team Mehdi Belkhodja General Manager

Dear Sir, Thank you sincerely for taking the time to share your experience with us. We are truly delighted to know that, even in such a short time, your stay at The Residence Tunis left a meaningful impression. Creating special memories, n… Show more

Dear Sir, We sincerely appreciate you taking the time to share your experience with us. It’s a real pleasure to know that your stay, though brief, was so fulfilling. From the moment of your arrival to your departure, it’s clear that the service, atmosphere, and attention provided by our team left a lasting impression and for that, we are truly grateful. The dedication of our staff, particularly those at the front desk, is centered on creating a smooth and welcoming journey for every guest. It’s rewarding to know their care and professionalism stood out to you and contributed to the overall quality of your visit. We’re also delighted that you enjoyed the ambiance of the hotel and the culinary offerings in our restaurants. The carefully curated dining experience, enhanced by themed evenings with lively entertainment, is designed to provide not only delicious cuisine but also memorable moments for our guests. It means a great deal to us that you would consider returning and recommending our property. We look forward to welcoming you back, hopefully for a longer and equally memorable stay. Warm regards, The Residence Tunis Team Mehdi Belkhodja General Manager

Dear Sir, We sincerely appreciate you taking the time to share your experience with us. It’s a real pleasure to know that your stay, though brief, was so fulfilling. From the moment of your arrival to your departure, it’s clear that the se… Show more

Dear Mehdi, Thank you very much for your kind words and thoughtful feedback. We are delighted to hear that you enjoyed your stay, especially the service, the facilities, and the beach. Your appreciation means a lot to our team. We hope to welcome you back soon to The Residence Tunis. Best regards, Mehdi Belkhodja General Manager

Dear Mehdi, Thank you very much for your kind words and thoughtful feedback. We are delighted to hear that you enjoyed your stay, especially the service, the facilities, and the beach. Your appreciation means a lot to our team. We hope to … Show more

Dear Eleanor, Thank you so much for your wonderful feedback. We are delighted to hear that your stay with us was exceptional and that you enjoyed our facilities, the beautiful sea view, and the attentive care from Hayet. Your kind words truly motivate our entire team to keep delivering the best experience possible. We look forward to welcoming you back to The Residence Tunis for another memorable stay. Warm regards, Mehdi Belkhodja General Manager

Dear Eleanor, Thank you so much for your wonderful feedback. We are delighted to hear that your stay with us was exceptional and that you enjoyed our facilities, the beautiful sea view, and the attentive care from Hayet. Your kind words tru… Show more

Dear Pietruski, Thank you very much for your kind and generous feedback. We are delighted to hear that you appreciated the thoughtful design of our spaces and facilities, and that our team made a positive impression with their friendliness and helpfulness. It’s wonderful to know that your experience was enjoyable in every aspect. Your satisfaction truly inspires us to maintain and improve our standards. We look forward to welcoming you back for another memorable stay at The Residence Tunis. Warm regards, Mehdi Belkhodja General Manager

Dear Pietruski, Thank you very much for your kind and generous feedback. We are delighted to hear that you appreciated the thoughtful design of our spaces and facilities, and that our team made a positive impression with their friendliness … Show more

Dear Abdulmajeed, Thank you for sharing your feedback following your recent stay at The Residence Tunis. We’re delighted to hear that you enjoyed our facilities and location, and that the majority of our staff left a positive impression on you. We are, however, truly sorry to read about your experience during the night shift. Please accept our sincere apologies if any interaction felt unpleasant or lacking in courtesy, this does not reflect the level of service we aim to provide. Regarding your comment about staying in the lobby after 3 a.m., we completely understand your surprise. While our lounge bar is open until 1 a.m., we kindly ask our guests to return to their rooms after that time. This policy is in place primarily for safety reasons, as there are no staff members available in the lobby during those hours to assist or serve guests. In addition, after the lounge closes, our housekeeping team carries out a thorough overnight cleaning of the area to ensure that it remains in pristine condition for all guests the next day. These measures are designed to ensure both your comfort and our high standards of cleanliness and service. As for room service, it is indeed intended for delivery directly to guest rooms in order to preserve the quality, safety, and proper handling of food. We understand how this may have caused some inconvenience and appreciate your understanding. Thank you again for your comments. Your feedback is important to us, and we hope to have the pleasure of welcoming you again for an even better experience. Best regards, Mehdi Belkhodja General Manager

Dear Abdulmajeed, Thank you for sharing your feedback following your recent stay at The Residence Tunis. We’re delighted to hear that you enjoyed our facilities and location, and that the majority of our staff left a positive impression on… Show more

Dear Ana, Thank you sincerely for taking the time to share your wonderful experience at The Residence Tunis. We are truly delighted to hear that you had an unforgettable stay and that you appreciated the kindness of our team, the comfort of our facilities, and the quality of our breakfast and services. We also take note of your constructive feedback regarding the water pressure in the shower and the temporary closure of one of our restaurants, which was exceptionally reserved for a private event during your visit. Your observations are valuable and help us to continually improve. Regarding the incident with the external food order, we thank you for your understanding. Please note that, for health and safety reasons, particularly due to the current high temperatures, we strongly advise against bringing food from outside. This precaution is in place to protect the well-being of all our guests. Thank you again for your kind words and your trust. We hope to have the pleasure of welcoming you back soon for another memorable stay. Warm regards, Mehdi Belkhodja General Manager

Dear Ana, Thank you sincerely for taking the time to share your wonderful experience at The Residence Tunis. We are truly delighted to hear that you had an unforgettable stay and that you appreciated the kindness of our team, the comfort of… Show more

Dear David, Thank you so much for your kind and detailed feedback! We are delighted to hear that you enjoyed your stay at The Residence Tunis, from the comfort of your room and the beautiful sea views, to the dining experiences and warm service from our team. We’re also glad you made the most of our pool and private beach, it’s always a pleasure to know our guests truly relax and enjoy the setting. We look forward to welcoming you back for another unforgettable stay. Warm regards, Mehdi Belkhodja General Manager

Dear David, Thank you so much for your kind and detailed feedback! We are delighted to hear that you enjoyed your stay at The Residence Tunis, from the comfort of your room and the beautiful sea views, to the dining experiences and warm se… Show more

Dear Madam, Dear Sir, Thank you for taking the time to share your impressions following your recent stay with us. We were surprised and truly sorry to read your review, as it does not reflect the experience we aim to deliver to our guests. Our team is committed to providing warm hospitality and attentive service, and we continuously invest in staff training to maintain and improve our standards. Regarding your comment about the beach towels, we would like to clarify that we provide specific green-colored towels exclusively for beach use. These are handled separately, and our on-site laundry service operates throughout the day to ensure their cleanliness and availability. We regret if this service did not meet your expectations and are reviewing procedures to ensure better quality control. As for the dog near the pool, we would like to clearly state that animals are not allowed in the swimming pool. After investigating, we found that a guest lightly rinsed their small dog under an outdoor shower due to the extreme heat. The dog was never in the pool itself. We understand how this may have led to confusion, and we are reinforcing supervision around the pool area to prevent any future misunderstandings. Once again, we are sorry that your experience did not reflect the standards we hold ourselves to. Your feedback is important to us, and we will continue to improve through ongoing training and quality monitoring. We do hope to have the chance to welcome you again and provide a more representative experience. Warm regards, Mehdi Belkhodja General Manager

Dear Madam, Dear Sir, Thank you for taking the time to share your impressions following your recent stay with us. We were surprised and truly sorry to read your review, as it does not reflect the experience we aim to deliver to our guests… Show more

Dear Anibal, Thank you very much for your excellent review. We are truly delighted to know that your experience at The Residence Tunis was flawless from the moment of your arrival until your departure. Your kind words are greatly appreciated and serve as a real encouragement to all our team members. We look forward to the pleasure of welcoming you back in the near future. Warm regards, Mehdi Belkhodja General Manager

Dear Anibal, Thank you very much for your excellent review. We are truly delighted to know that your experience at The Residence Tunis was flawless from the moment of your arrival until your departure. Your kind words are greatly appreciate… Show more

Dear Marylynne, Thank you sincerely for taking the time to share such a detailed and glowing review of your stay at The Residence Tunis. We are truly delighted to know that your experience with us was both authentic and luxurious. Your kind words about our staff, particularly Khaled at breakfast, mean a great deal to us, and we will be sure to pass along your compliments to him. It's also a pleasure to hear how much you enjoyed our spa and Roman bath, as well as the beach facilities, where your comfort and sense of security are top priorities. We are equally pleased that our recommended tour guide contributed meaningfully to your exploration of Tunisia’s rich history. Your description of the experience as comparable to a more refined and culturally immersive resort stay is a high compliment, and we are grateful for it. It was an honor to have you with us, and we look forward to welcoming you back for another unforgettable stay in the near future. Warm regards, Mehdi Belkhodja General Manager

Dear Marylynne, Thank you sincerely for taking the time to share such a detailed and glowing review of your stay at The Residence Tunis. We are truly delighted to know that your experience with us was both authentic and luxurious. Your kin… Show more