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Recensioni su The Residence Tunis 5 stelle

BP 697 La Marsa, 2070 Gammarth, Tunisia

  • Iole

    Data recensione: 2 settembre 2025 · Soggiorno nel mese di settembre 2025

    Recensione verificata

    Bellissimo hotel che ha fatto da cornice alla cerimonia del matrimonio di mio figlio! Ampi spazi accoglienti e molto puliti. Lo staff disponibile ad ogni nostra richiesta. Colazione super e rapporto qualità prezzo ottimo. Vorrei tornare per un soggiorno più lungo e godere della piscina e della spiaggia!

  • Guizani

    Data recensione: 26 agosto 2025 · Soggiorno nel mese di agosto 2025

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    Tutto

    Niente

  • Costantino

    Data recensione: 22 agosto 2025 · Soggiorno nel mese di agosto 2025

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  • Ali

    Data recensione: 20 agosto 2025 · Soggiorno nel mese di agosto 2025

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    Staff accogliente

    La posizione, un po’ isolata

    Risposta della struttura:

    Dear Sir, Thank you for your kind words! We're so pleased to hear that our team made a positive impression during your stay. Delivering warm and attentive service is one of our top priorities. We hope to have the pleasure of welcoming you back soon at The Residence Tunis. Warm regards, Mehdi Belkhodja General Manager

    Dear Sir, Thank you for your kind words! We're so pleased to hear that our team made a positive impression during your stay. Delivering warm and attentive service is one of our top priorities. We hope to have the pleasure of welcoming … Mostra altro

    The Residence Tunis
    22 agosto 2025
  • Francesco

    Data recensione: 1 agosto 2025 · Soggiorno nel mese di luglio 2025

    Recensione verificata

    Piscina, mare, ristorante, camera.

    Spa con prezzi completamente fuori media

    Risposta della struttura:

    Dear Francesco, Thank you so much for taking the time to share your experience at The Residence Tunis. We are truly delighted to know that your stay met your expectations and left you with memorable moments. At The Residence, we are deeply committed to offering more than just a place to stay, we aim to create a refined and serene sanctuary, where every detail is designed to bring comfort, elegance, and authentic hospitality. Whether it’s the tranquility of the sea, the calm of our spa, the flavors of our cuisine, or the warmth of our team, your satisfaction is our greatest reward. We sincerely hope to have the pleasure of welcoming you back soon for another relaxing escape by the Mediterranean. Warmest regards, The Residence Tunis Team Mehdi Belkhodja General Manager

    Dear Francesco, Thank you so much for taking the time to share your experience at The Residence Tunis. We are truly delighted to know that your stay met your expectations and left you with memorable moments. At The Residence, we are deepl… Mostra altro

    The Residence Tunis
    4 agosto 2025
  • Giovanna

    Data recensione: 23 luglio 2025 · Soggiorno nel mese di luglio 2025

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  • Marco

    Data recensione: 18 luglio 2025 · Soggiorno nel mese di luglio 2025

    Recensione verificata

    Si avverte subito un'atmosfera di lusso. Reception molto gentile e disponibile. Bella piscina con servizio lettini e bar. Ristoranti con qualità molto alta, il buffet è stato fantastico, ottimo il tunisino e l'internazionale. Un plauso speciale per la SPA, appena arrivati l'addetto ci ha dato lettino, asciugamani e the alla menta, dopo l'hamman (gratuito) siamo tornati e ci ha servito spiedino di frutta, dolcino ai datteri e the alla menta, eccezionale.

    Migliorerei solo il servizio in spiaggia anche se vicino c'è un locale che serve cocktail buonissimi sulla spiaggia.

    Risposta della struttura:

    Dear Marco, Thank you so much for your kind and detailed feedback following your stay at The Residence Tunis. We are truly delighted to hear that you enjoyed the luxurious atmosphere, the warm welcome from our reception team, and the beautiful swimming pool with its relaxing setup and bar service. We’re especially pleased that you appreciated the quality of our restaurants, as well as the variety of both Tunisian and international dishes at the buffet. Your special mention of our Spa by Clarins experience means a lot, we are glad you enjoyed the traditional hammam and the little touches we love to offer, such as the mint tea, fruit skewers, and local date cake. We have also taken good note of your comment regarding the beach service. Please rest assured that we are looking into how we can enhance that area to ensure it matches the high standards we strive to offer throughout the hotel. We hope to have the pleasure of welcoming you again very soon for another exceptional stay. Best regards, Mehdi Belkhodja General Manager

    Dear Marco, Thank you so much for your kind and detailed feedback following your stay at The Residence Tunis. We are truly delighted to hear that you enjoyed the luxurious atmosphere, the warm welcome from our reception team, and the beauti… Mostra altro

    The Residence Tunis
    21 luglio 2025
  • Ilaria

    Data recensione: 7 luglio 2025 · Soggiorno nel mese di luglio 2025

    Recensione verificata

    A me piace tutto , infatti vengo qua più volte all’anno

    Nulla

    Risposta della struttura:

    Dear Ilaria, Thank you very much for your kind words. We are truly honored by your continued loyalty and delighted to know that each of your visits to The Residence Tunis is a consistently positive experience. Your satisfaction is our greatest reward, and it is always a pleasure to welcome you back. We look forward to seeing you again very soon. Warm regards, Mehdi Belkhodja General Manager

    Dear Ilaria, Thank you very much for your kind words. We are truly honored by your continued loyalty and delighted to know that each of your visits to The Residence Tunis is a consistently positive experience. Your satisfaction is our great… Mostra altro

    The Residence Tunis
    11 luglio 2025
  • Ludovica

    Data recensione: 3 giugno 2025 · Soggiorno nel mese di giugno 2025

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  • Ilaria

    Data recensione: 3 giugno 2025 · Soggiorno nel mese di giugno 2025

    Recensione verificata

    Tutto perfetto

    Risposta della struttura:

    Dear Ilaria, Thank you so much for your kind and uplifting feedback. We are truly delighted to know that your stay at The Residence Tunis met your expectations in every way. Knowing that “everything was perfect” is the highest compliment we could receive, it reflects the dedication of our entire team to creating exceptional and memorable experiences for our guests. Your satisfaction is our greatest reward, and we’re thrilled to have been part of a stay that brought you comfort, relaxation, and enjoyment. We sincerely hope to have the pleasure of welcoming you back very soon for another flawless experience. Warmest regards, Mehdi Belkhodja General Manager

    Dear Ilaria, Thank you so much for your kind and uplifting feedback. We are truly delighted to know that your stay at The Residence Tunis met your expectations in every way. Knowing that “everything was perfect” is the highest compliment … Mostra altro

    The Residence Tunis
    3 giugno 2025
  • Ilaria

    Data recensione: 3 giugno 2025 · Soggiorno nel mese di giugno 2025

    Recensione verificata

    Sempre tutto visto che vengo più volte all’anno

    Risposta della struttura:

    Dear Ilaria, Thank you so much for your continued trust and loyalty. It means the world to us to know that, each time you return to The Residence Tunis, everything consistently meets your expectations. Your kind words are the greatest reward for our team, who strive every day to make each stay as special as the last. We are truly honored to be your chosen place of relaxation several times a year, and we look forward to welcoming you back again very soon for another wonderful visit. With our warmest regards, Mehdi Belkhodja General Manager

    Dear Ilaria, Thank you so much for your continued trust and loyalty. It means the world to us to know that, each time you return to The Residence Tunis, everything consistently meets your expectations. Your kind words are the greatest rew… Mostra altro

    The Residence Tunis
    3 giugno 2025
  • Roberto

    Data recensione: 2 giugno 2025 · Soggiorno nel mese di giugno 2025

    Recensione verificata

    Posizione e struttura eccezionale, da ricordare. Servizi, camera, piscina, spiaggia...ŕistoranti...tutto di qualità superiore. Personale estremamente educato, gentile, sorridente, pronto a soddisfare con attenzione ogni richiesta dell'ospite.

    A nostro parere manca un dépliant in camera che illustri tutti i servizi e le attrezzature dell' albergo.

    Risposta della struttura:

    Dear Roberto, Thank you very much for your thoughtful and generous feedback. We are truly delighted to know that you appreciated the quality of our location, facilities, and especially the attentive service of our team. Your kind words are deeply appreciated and will be shared with all our staff. Regarding your comment about the in-room brochure, we sincerely thank you for your suggestion. In an effort to be more environmentally conscious and to keep information easily up to date, we have chosen to provide all hotel service details through the interactive IPTV system available in each room. This allows guests to browse our full range of services, facilities, and dining options directly from their TV screen. We hope this digital approach enhances convenience while also supporting our sustainability efforts. It was a pleasure welcoming you, and we look forward to seeing you again soon at The Residence Tunis. Warmest regards, Mehdi Belkhodja General Manager

    Dear Roberto, Thank you very much for your thoughtful and generous feedback. We are truly delighted to know that you appreciated the quality of our location, facilities, and especially the attentive service of our team. Your kind words ar… Mostra altro

    The Residence Tunis
    3 giugno 2025
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  • Gerardo

    Data recensione: 29 aprile 2025 · Soggiorno nel mese di aprile 2025

    Recensione verificata

    Colazione ottima

    Tutto buono salvo la sauna e l'hammam, strutture vecchie e mal manutenute

    Risposta della struttura:

    Dear Gerardo, Thank you for your feedback. We're pleased to hear you enjoyed the breakfast and overall experience. We appreciate your comments regarding the sauna and hammam — your observations are valuable, and we will share them with our team to help improve the facilities. We hope to welcome you back soon for an even better stay. Warm regards, Mehdi Belkhodja General Manager

    Dear Gerardo, Thank you for your feedback. We're pleased to hear you enjoyed the breakfast and overall experience. We appreciate your comments regarding the sauna and hammam — your observations are valuable, and we will share them with… Mostra altro

    The Residence Tunis
    30 aprile 2025
  • Castellacci

    Data recensione: 26 aprile 2025 · Soggiorno nel mese di aprile 2025

    Recensione verificata

    Posizione e colazione

    Servizi scadenti prezzi nei ristoranti carissimi personale molto scadente senza formazione

    Risposta della struttura:

    Dear Sir, Thank you for your valuable feedback following your recent stay at The Residence Tunis. We are pleased to hear that you were satisfied with our location and breakfast offerings. However, we regret that other aspects of your stay did not meet your expectations, including the services, restaurant pricing, and the quality of our staff. Please rest assured that we place great importance on staff training and provide both internal training for newly recruited team members, as well as continuous professional development for all our employees, to ensure the high standards of service that The Residence Tunis is known for. We truly appreciate your constructive remarks, which come from a professional in the industry, and we will take them into account as we continue to enhance our services. We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable experience. Kind regards, Mehdi Belkhodja General Manager

    Dear Sir, Thank you for your valuable feedback following your recent stay at The Residence Tunis. We are pleased to hear that you were satisfied with our location and breakfast offerings. However, we regret that other aspects of your stay… Mostra altro

    The Residence Tunis
    28 aprile 2025
  • Andrea

    Data recensione: 4 aprile 2025 · Soggiorno nel mese di marzo 2025

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  • Savino

    Data recensione: 1 aprile 2025 · Soggiorno nel mese di marzo 2025

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  • Tazio

    Data recensione: 27 marzo 2025 · Soggiorno nel mese di marzo 2025

    Recensione verificata
  • Eugenio

    Data recensione: 7 gennaio 2025 · Soggiorno nel mese di gennaio 2025

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  • Maria

    Data recensione: 5 gennaio 2025 · Soggiorno nel mese di gennaio 2025

    Recensione verificata

    La struttura Gli arredi La piscina dell' hammam La.colazione

    Il bagno non era pulito perfettamente: per 3 giorni gli stessi capelli a terra

    Risposta della struttura:

    Dear Madam, Thank you for sharing your feedback! We're delighted that you enjoyed the facilities, furnishings, swimming pool, hammam, and breakfast during your stay. We truly appreciate your comments about the bathroom cleaning and sincerely apologize for the oversight. We continuously strive to improve our services, and your feedback helps us do so. Our team undergoes regular training to ensure the highest standards of cleanliness and service. We look forward to welcoming you back and providing you with an even better experience next time! Wishing you a wonderful and prosperous New Year ahead! Best regards, Mehdi Belkhodja General Manager

    Dear Madam, Thank you for sharing your feedback! We're delighted that you enjoyed the facilities, furnishings, swimming pool, hammam, and breakfast during your stay. We truly appreciate your comments about the bathroom cleaning and sinc… Mostra altro

    The Residence Tunis
    6 gennaio 2025
  • Filippo

    Data recensione: 29 dicembre 2024 · Soggiorno nel mese di ottobre 2024

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  • Renato

    Data recensione: 19 dicembre 2024 · Soggiorno nel mese di dicembre 2024

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  • Raffaele

    Data recensione: 7 dicembre 2024 · Soggiorno nel mese di novembre 2024

    Recensione verificata

    Tutto praticamente perfetto, bellissima stanza, vista strepitosa, servizi, inclusi nel prezzo, di alto livello, personale gentilissimo ed efficiente, ottimo rapporto qualità/prezzo. Piscina esterna riscaldata, usufruibile anche nei mesi meno caldi. Ottima colazione. Serate a tema ben organizzate

    A voler cercare il pelo nell'uovo, prezzi del ristorante leggermente oltre la media (ma siamo a Gammarth, dove tutto è più caro)

    Risposta della struttura:

    Dear Sir, Thank you so much for your wonderful feedback! We are delighted to hear that you had such a pleasant stay with us and that our team contributed to making your experience memorable. Your satisfaction is our top priority and we're happy that you appreciated the quality of our services and the attention to your well-being. We look forward to welcoming you back to The Residence Tunis for another unforgettable experience. See you soon! Best regards, Mehdi Belkhodja General Manager

    Dear Sir, Thank you so much for your wonderful feedback! We are delighted to hear that you had such a pleasant stay with us and that our team contributed to making your experience memorable. Your satisfaction is our top priority and we'… Mostra altro

    The Residence Tunis
    19 dicembre 2024
  • Leandro

    Data recensione: 6 novembre 2024 · Soggiorno nel mese di novembre 2024

    Recensione verificata

    Tutto

    Risposta della struttura:

    Dear Sir, Thank you so much for sharing your positive experience following your recent stay at The Residence Tunis. We are delighted to hear that you had such an enjoyable and memorable visit. At The Residence Tunis, we strive to provide an exceptional experience for all of our guests, and it is truly rewarding to know that our service, facilities, and attention to detail met your expectations. Whether for business or leisure, we aim to ensure that every aspect of your stay is as comfortable and enjoyable as possible. We look forward to welcoming you back in the near future and ensuring another fantastic experience. Should you need any assistance for your next visit, please don't hesitate to reach out. Warm regards, Mehdi Belkhodja General Manager

    Dear Sir, Thank you so much for sharing your positive experience following your recent stay at The Residence Tunis. We are delighted to hear that you had such an enjoyable and memorable visit. At The Residence Tunis, we strive to provide a… Mostra altro

    The Residence Tunis
    7 novembre 2024
  • Antonella

    Data recensione: 19 settembre 2024 · Soggiorno nel mese di agosto 2024

    Recensione verificata
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