- Check-in process: could have been faster, especially for a family of 4 with 2 babies - Staff attitude on 2 occasions: Staff is nice and look out for guests in general, but let’s say two of them must have been tired at some point (impatient attitude). This didn’t overshadow the experience though as it was 2 isolated events

- Buffet: Very good. I don’t understand the comments complaining. Must be picky foodies. On top of that, if you don’t like it, there are several restaurants on the hotel site as well - Sports facilities: The gym is decent for people training with dumbbells. Football pitch is very nice and the basketball court is good for streetball (it’s half a court). Tennis courts seemed good as well (didn’t test) - Swimming pools areas: 4 different ones, so you may pick the which matches your vibe: to the quiet one, kids water park or one of the 2 near the buffet restaurant - Activities: more than enough for everyone - Tea/chicha lounge: very authentic and chill - Room quietness: make sure to ask for a room in the building of the 2000s, facing the backyards as no noise reaches there - The beach - The themed parties in the evening

Stayed in June 2025

Food

Stayed in May 2025

Room cleaning could be better

Activities and Food

Stayed in June 2025

Everything was amazing the stuff are friendly, food, pools, cleaning, The unique in this hotel than the other the activities there is alot you can do Special thanks to Willy at Archery he was amazing

Stayed in May 2025

The booking process, however, was forgettable. My first reservation was cancelled because my card was wrongly marked as invalid (they had opened - maybe by mistake - a very favorable rate for the client but less so for the property). In fact, when I rebooked at a higher rate using the exact same card, the reservation was accepted.

I would like to take a few minutes of my time to describe the experience we had at this resort, as I believe that it's often the people we interact with who make the real difference during a holiday. I can't help but congratulate and thank once again the fantastic entertainment team - I was truly impressed by their talent. Even though our stay was short, each of them has a special place in our memories. Ekrem, who left a mark with his involvement during the games and his great passion; Levke and Jasmine, who every day found a way to get me off my sunbed to enjoy a few carefree minutes; Kiahra, whose yoga lesson helped me rediscover muscles I didn’t remember having; Mehdi, who somehow managed to make me fall in love with tennis; Willy, who kept trying to help me hit the target in archery; all the dancers, incredibly skilled and fast - especially Wesley, who has a fire and energy that is truly impressive. A big thank you also to the restaurant staff, extremely attentive to our habits and always available - especially Moez, best waiter ever! 😄

Stayed in May 2025

Room maid are quite slow and late for cleaning the room

The food , the sports facilities , the staff .

Stayed in April 2025

Kids indoor pool was not heated. None of the outdoor pools were heated.

Great sized room Buffet was awesome Staff was great with 1 exception, dinner maitre d Kinder staff and reception were helpful

Stayed in December 2024

Respecting the uniform guidelines , the staff members need to respect the uniform standards.

The friendly atmosphere

Stayed in October 2024

Property told me , Very poor service from bookings.com and. Never responded to my query against charging 80. Euro extra under the dubios tax.

Very poor service from bookings.com and. Never responded to my query against charging 80. Euro extra under the dubios tax.

Stayed in October 2024

Nothing special

Everything was just perfect ✌️ keep up the good work !

Stayed in September 2024

The swimming zone at the beach is limited. May be if possible to be extended!

The staff was amazing, personnel very polite and helpful. Special thanks for the wise man at the reception Mr Mohammed. The food was also good.

Stayed in August 2024

Nothing ,

Everything the food the beach the swimming pools the rooms are spacious the hotel servers more than 4 stars really … the staff at the reception is very welcoming and cheerful

Stayed in August 2024

the rooms : they were very old and many things did not work

food and aqua park

Stayed in July 2024

The food was mediocre. We were especially saddened by the fact that it had barely changed. 70-80% of lunch and dinner were the same for 3 days. It was also strange that when we asked for a drink, they left 1 or 1.5 liters on the table for a glass of soft drink. The taste and quality of the food were far below our expectations. The grill part made incredible smoke and the whole hotel was covered in smoke. There were no alternatives such as simple snacks and chips to go with drinks in bars. The tea and coffee in the entire hotel was incredibly bad. Even the local dishes had no taste; despite being an island, the variety of seafood was limited and tasteless. If we had stayed longer I would have started eating out even though everything was included. Evening activities could also be better.

Although it was not very big, the Aqua park was not bad for Tunisian standards. The staff is generally helpful. They also helped us check in 2 hours early as the room was available. In general, there was no feeling of crowding. Our room was close to the beach and aquapark. Overall room size and use were good. Although not perfect, the beach cleaning was not bad.

Stayed in June 2024

Congested car barking and far away from main building.

Good hotel , comfortable rooms , good staff,friendly and experienced. Variety and delicious food with good service. On my next trip, I should try it again .

Stayed in January 2024

- The price that was charged was slightly above what booking.com specify. - Maybe a suggestion: food is lavish, but too many wastage by the customers (take a lot food from the buffet and then don’t eat and thrown away). Suggestion is to find a way to sensitize the guest to avoid wasting food (for example putting some stickers/boards to remind them or in any other ways.) It is sad that some of the local people there is striving to feed themselves and in hotels food are thrown away (though no fault of the hotel) - Consider adding a water kettle and some tea bags in the room (though you can still get something from the bar / midnight snack, would be handy to be able to have something in the room)

- Very nice location and everything available within the resort - Nice staffs, always willing to help - Very clean room, they clean it everyday unless you request not to do it. Hotel in general is very clean - Nice animations, for every age group - Nice food, perfect buffet - Overall, only positive words to say about the location

Stayed in January 2024

I am taking two stars off though because of an incident that happened in the last 2 minutes of my stay. I made a mistake and entered the restaurant 2 minutes before it opens (no body was at the door to tell me its still closed Thought two minutes are ok) I was leaving to the airport and I wanted to get few noodles for my 1 year old to eat on the way. One of the personnel who seems to be the responsible on the buffet started yelling at me for entering and was not respectful, even though I explained the situation he kept yelling and I was somewhat kicked from the restaurant. I could hear the guy yelling at the other workers after I left ! It was horrible and unfortunately, it was all that it stayed in my mind after leaving the hotel :( ! It was one person s bad behavior, but everyone else was nice. I say sorry for the workers who got yelled at because of me when I entered the restaurant 2 minutes early ! I I thought it was ok and nobody said anything at the door. Sorry for getting you into trouble.

Everything was nice at the hotel ! The highlight was of course, the buffet. It was delicious food and very diverse! The rooms were also nice and clean, the hotel is a heaven for the kids as they can do so many activities and never get bored.

Stayed in January 2024

Activities advertised as included like waterskiing were limited; trial lessons advertised weren't in fact available, and the clientele that this place attracts didn't want to/don't know how to queue. Customer service pre arrival was very poor.

Clean beach, bar and facilities, and polite staff.

Stayed in October 2023

Rude reception staff, poor communication skills(did not speak any English), not helpful Food tasty, but poor variety

Nice location, clean and wide beach

Stayed in October 2023

The food was awesome...

Stayed in October 2023

Staff continuously looking for tips, regardless of the fact that you have already paid for all facilities. 2 single beds are quite dissappointing to have rather than a double one.

Exceptional overall. Beach within the resort. Good range of alcohol and food.

Stayed in October 2023

English is very hard speaking there many is French and German as a tourist place they should invest more in staff that does speak English. But even in this way they really try to help in anything we need.

A very clean place, a very friendly staff throughout all hotel.

Stayed in September 2023

They need to take more care about cleaning the food ( Green salad , tomatoes)

Entertainment and activities, Spa, Food, Staff

Stayed in August 2023

Expensive

Everything was very good

Stayed in August 2023