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Reviews of Tunis Grand Hotel 5 stars

Av. Du Monastir Ariana, Menzah 7, 1030 Tunis, Tunisia

#41 of 60 hotels in Tunis

Guests' Choice

Review score

Based on 124 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.5

  • Location

    7.4

  • Facilities

    7.1

  • Staff

    8.2

  • Value for money

    6.7

  • Free WiFi

    6.7

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Showing 1 – 25

  • Reviewed: 11 July 2025

    8.0
    Very good
    • Business trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    So good hotel

    Stayed in June 2025

  • Reviewed: 22 February 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    A little bit inconvinient bed. Not enough light in the room.

    Very good location; very friendly staff; tasty food in the restaurant; punctual shuttle to the airport.

    Stayed in February 2025

  • Reviewed: 18 November 2024

    7.0
    Good
    • Solo traveller
    • Superior Double Room
    • Stayed 4 nights
    • Submitted via mobile

    old furniture, sticky wooden furniture/tables/closets.

    staff, location

    Stayed in November 2024

  • Reviewed: 9 June 2024

    8.0
    I will come back here. It’s very conveniently located relatively close to the airport.
    • Leisure trip
    • Solo traveller
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Even though the hotel is really well kept it’s a little old. My room was comfortable, but the aircon wasn’t working as intended as I couldn’t get it to be really cold (even setting it to below 15) and cabinets were kind of coming off hinges. Compared to other hotels I stayed in though - this was still good value for money especially the rate I got through booking.com

    Really friendly staff, amenities. Breakfast was lovely.

    Stayed in June 2024

  • Reviewed: 13 May 2024

    8.0
    Great rooms, and helpful staff
    • Leisure trip
    • Couple
    • Junior Suite
    • Stayed 4 nights

    The breakfast was disastrous, it was clearly leftover from the previous night. The breakfast lacked variety, the bread and pastries were not fresh

    The cleanness of the hotel and the staff were very friendly and helpful.

    Stayed in May 2024

  • Reviewed: 2 April 2024

    6.0
    Do not recommend
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was very poor, rooms are old fashioned decorated and old furniture. The bathroom need to be renovated.

    Nothing

    Stayed in March 2024

  • Reviewed: 3 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night

    Service can be improved compare it with other 5* hotels

    Stayed in February 2024

  • Reviewed: 26 November 2023

    7.0
    Good
    • Business trip
    • Group
    • Superior Double Room
    • Stayed 2 nights

    wifi in room

    Location and breakfast were good

    Stayed in October 2023

  • Reviewed: 1 November 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not a lot of variety in the breakfast buffet

    Service. People are very friendly.

    Stayed in October 2023

  • Reviewed: 27 October 2023

    7.0
    Overall good value for a family of three
    • Leisure trip
    • Family with young children
    • Junior Suite
    • Stayed 5 nights
    • Submitted via mobile

    Carpets in the rooms should be changed, they showed age and use. The wifi was non functional most of the time. Getting a local SIM card with internet credit is well worth it! The first 48 hours of our stay they had my husband mixed up with a man living two rooms down from ours, resulting in confusing room service bills, calls to our room and confusion at breakfast. It was sorted in the end, but did provide some headaches.

    Good location and easy to walk to cute cafes and bistros in the areas. Great location for downtown, the zoo and the Menzah areas. The property is a bit old, but well kept. The rooms are large (we had a junior suite) and bathrooms sizeable and good standard. The staff were very friendly.

    Stayed in October 2023

  • Reviewed: 27 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    It isn’t really the hotel’s fault. I’m not used to excessive heat. It was super hot in our room and the air conditioner didn’t seem to work. I’d already had a long day so not being able to sleep because I was hot made me miserable.

    Stayed in August 2023

  • Reviewed: 30 August 2023

    6.0
    Nice staff good service
    • Leisure trip
    • Family with young children
    • Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Old building from inside it need lots of renewal of the building from inside .

    The hotel is does look bit old from inside and it can’t be 5 star hotel . Is 3 star basic. The hotel need new revelations.the staff they are very good and good service. But hotel is not even in the location for 5 star at all

    Stayed in August 2023

  • Reviewed: 26 July 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights

    The floor of our room was not very clean. The room has tile floors and while they looked clean, when I took my shoes and socks off, I was stepping on a lot of dust and debris.

    The service was incredible! Everyone in the staff was incredibly friendly and helpful. My family and I didn't speak Arabic or French, but everyone in the restaurant, hotel, and pool area went out of their way to find understand or find someone who understood us. There are quite a few cafes and shops nearby that are walkable, although we went in the Summer so it was quite hot.

    Stayed in July 2023

  • Reviewed: 25 July 2023

    8.0
    Not for tourists
    • Business trip
    • Solo traveller
    • Executive Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Restaurant is quite frankly bad. Poor choice of snacks, supermarket pizza’s, tapas. Expensive drinks.

    Great rooms

    Stayed in July 2023

  • Reviewed: 7 May 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    location comfortable bed

    Stayed in April 2023

  • Reviewed: 20 February 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 3 nights

    The location is far from most attractions. The hotel didn't have a gym/fitness and there is not a park or a safe place to run in the vicinity of the hotel, which was a bit disappointing, although expectable in Tunis.

    The breakfast was fine, with some variety, namely local foods. The rooms was relatively large, quiet and clean. The staff was friendly and helpful. The hotel has a pool, but it was closed (it was January).

    Stayed in January 2023

  • Reviewed: 8 January 2023

    8.0
    great location and beautiful room
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    the parking lot is so small . sometime its hard to find free spot.

    the location is great and the room and furniture were the best.

    Stayed in December 2022

  • Reviewed: 23 November 2022

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Hot water issues, no choice of pillows

    Fast iron services, good breakfast

    Stayed in November 2022

  • Reviewed: 24 October 2022

    8.0
    a good find
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted via mobile

    the location and the room they gave us. it was a great one for a good price

    Stayed in October 2022

  • Reviewed: 28 September 2022

    6.0
    Just OK
    • Leisure trip
    • Solo traveller
    • Superior Double Room
    • Stayed 9 nights

    Noise - Music outside: couldn’t really leave the patio door open + elevators really loud every time someone would use it…

    Breakfast buffet was nice

    Stayed in September 2022

  • Reviewed: 17 June 2025

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    the elevator doesn't work

    Stayed in June 2025

  • Reviewed: 13 June 2025

    3.0
    Poor
    • Family with young children
    • Superior Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very old and broken mattress, for sure not for a 5-star hotel. A/C not working efficiently WC window not opening Quite old furniture Room lighting very weak, many spots defect

    Personnel was friendly

    Stayed in June 2025

  • Reviewed: 29 May 2025

    3.0
    WES DESAPOITED
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 1 night

    I was in room 201 with no Internet,, the wifi was unreachable, The doorman at the lounge has no maners,, i arrived very late to the hotel i did a late check in and when i asked for a late check out they wanted to charge me an arm and a leg for an extra 4 hours as my flight the next day was late. The door of the shower was broken

    Nothing

    Stayed in May 2025

  • Reviewed: 25 April 2025

    9.0
    All good
    • Business trip
    • Solo traveller
    • Superior Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Breakfast - simple , clean and not crowded hotel. Reception staff very helpful.

    Stayed in April 2025

Showing 1 – 25

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