Mustafapaşa Köyü Yeni Mah. Ürgüp Cad. No.13 Ürgüp, 50420 Urgup, Turkey
#7 of 94 hotels in Urgup
Guests' ChoiceBased on 245 hotel reviews
9.5Cleanliness
9.7
Comfort
9.8
Location
9.0
Facilities
9.6
Staff
9.5
Value for money
9.2
Free WiFi
8.6
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End of dialog contentReviewed: 26 August 2025
Blackeegle
NetherlandsAmazing hotel. Absolutely marvelous.
Stayed in August 2025
Reviewed: 18 August 2025
Miguel
Finlandnothing
the amability of the staff. The Spa is amazing. the restaurant and. breakfast service is incredible. The clay class is a great thing to try and the teacher is so nice and friendly .
Stayed in July 2025
Reviewed: 12 August 2025
Larissa
AustraliaExceptional hotel, we stayed in the suites, & what a treasure they are. Such a delight. The details & quality amazing. The staff & service are fabulous. And the wellness spa was wonderful.
Stayed in July 2025
Reviewed: 28 July 2025
Majahad
United KingdomBreakfast was very limited and gym was lacking equipment
Amazing location and amazing staff And very clean
Stayed in July 2025
Reviewed: 26 July 2025
Zainab
South AfricaThe property is a bit far off from Urgup town and also from Goreme m, with no shops/supermarkets or convenience stores within walking distance. The hotel has stopped offering free shuttle service to the town which is a pity as this is greatly needed given the location. The restaurant on site is quite overpriced with not such an extensive menu either.
We had a wonderful stay at Ajwa. AJWA Cappadocia is one of the most beautiful hotels I have stayed at! The aesthetics of the property internally and externally is simply stunning. The rooms are very spacious and comfortable. Breakfast was also good but not a huge spread! The coffee museum is a must do! I was very impressed by the equipment in the fitness centre and the spa was also amazing. Loved the Islamic ethos of the hotel and the musjid on site was lovely.
Stayed in July 2025
Reviewed: 22 July 2025
Helen
United KingdomNothing
The look of the building. Very spacious rooms. Helpful staff.
Stayed in June 2025
Reviewed: 16 July 2025
Hassan
United KingdomNot all staff speak English which for a 5* hotel isn’t really expected so communication is an issue.
Excellent facilities, clean and comfortable rooms. Came for my wife’s birthday and the concierge staff arranged decorations in the room and a cake which was much appreciated
Stayed in July 2025
Reviewed: 9 July 2025
Aseem
United StatesFantastic Property
Stayed in April 2025
Reviewed: 8 July 2025
Pervez
United Arab EmiratesIt’s a good concept, cave rooms, we stayed in 5005, but it can get dim. Terrace is amazing, it got 2 rooms suffice t to accommodate family of 5 plus a small kid
Everything perfect however bathroom drain were not perfect, they did fix them in the end. Staff very good but one need to aware of what the hotel offers, for example food at Zafron was 5*. They got a coffee museum with a coffee shop. 5* Sameer’s our host attended us and was amazing. The gardens are amazing. Breakfast in garden is a must try. Gym and hammam are very good
Stayed in July 2025
Reviewed: 29 June 2025
Hong
GermanyGarden was nice. Stunning view in the evening. SPA was top. Staff all very nice and helpful especially Orkhan the Hotel Customer Relations Manager helped us with every question and created unforgettable moments we'll keep in our memory forever.
Stayed in June 2025
Reviewed: 25 June 2025
Mueez
United StatesNothing
Service from hotel staff was excellent Mr Orkhan ( Guest relations manager ) was very attentive and met all our needs The hotel Grounds and it’s amenities are very impressive
Stayed in June 2025
Reviewed: 25 June 2025
Patricia
United StatesOur family’s wonderful stay in AJWA Cappadocia was made possible by their attentive and caring staff! From the moment of our arrival, Orkhan greeted us with genuine kindness, warmth, and hospitality. We were visiting Türkiye for the first time to celebrate my birthday. We never told Orkhan or the staff that it was my birthday but his attention to detail led to a surprise ice cream cake during breakfast! Orkhan handled every question and request with the utmost professionalism and promptness. He set the tone for the staff and the serene surroundings that are impeccably maintained. Merve greeted us with a bright and welcoming smile every morning during breakfast. Dwi is simply the best massage therapist I have ever had! She is highly skilled and intuitive, providing the most healing touch. This hotel exceeded expectations and what my family and I appreciated the most was how down-to-earth and grounded everyone was without a hint of pretentiousness. Our Danişmend Gazi Cave Suite was stunning, felt like home, and provided the most restful sleep for us! Thank you to the housekeeping staff for maintaining such a welcoming and clean space. While the location of the hotel is further from the bustling areas of Cappadocia, we loved the peacefulness of the grounds. There was plenty for us to do and see. With the restaurant, we enjoyed the fried calamari, cherry tenderloin (a MUST!), and mix grill (can be shared!). Thank you to all for a special visit! - The Lopez Family
Stayed in June 2025
Reviewed: 25 June 2025
Maarten
United StatesThe property grounds are exquisitely manicured and the rooms beautifully decorated but what made our stay really special was the staff who went above and beyond every day; in particular Orkhan, Merve, Baris and Ramil. You were amazing. Thank you!
Stayed in June 2025
Reviewed: 20 June 2025
Anuj
United KingdomMy partner and I loved the tranquility of the hotel. The staff for friendly and were able to provide recommendations throughout our stay as well as providing insightful information prior to our arrival.
Stayed in May 2025
Reviewed: 6 June 2025
Safar
KuwaitNothing, everything was perfect.
The property was clean, modern, and beautifully maintained.
Stayed in June 2025
Reviewed: 23 May 2025
Mickael
United KingdomCould be better with an outdoor pool and space to lounge in the sun. Maybe it wouldn't get used much in the peak of summer and winter, but in the in season we went it would have been a fabulous addition
Super friendly staff, great location (if you have a car), very comfortable rooms and delicious breakfast
Stayed in May 2025
Reviewed: 16 May 2025
Megan
United StatesIncredible stay and experiences! Highly recommend for a unique stay while near Cappadocia. The entire staff went out of their way to make sure everything was perfect - including knowing my name and dietary requirements, and driving me to my room from the main building (despite it not being a far walk, their attention to comfort and detail were top notch). The property is on its own - away from the towns - which meant it was very quiet and tranquil - prefect for a relaxing escape. I’m sure when the flowers and trees are in bloom it’s even more magical. The spa facilities are luxurious and the gym a plus. I was traveling solo and this exceeded my vision of having a solo retreat to relax and recharge. The bed, linens and selection of pillows are fabulous and high quality. The room comfortable and well appointed. The property is very kid friendly - however perhaps because I was there during Ramadan I did not see many families. There’s also some other unique features to the property including the gorgeous coffee museum and dessert shop and epicurean store. I would definitely return and highly recommend
Stayed in March 2025
Reviewed: 6 May 2025
Tymofiy
BulgariaJust more juice options during the breakfast would be nice.
Stuff is super friendly and rooms are really big, facilities in the hotel are well-maintained. One thing to note - there is no alcohol served in the restaurant (for me travelling with family it was not a problem, but I guess some guests would like this option).
Stayed in May 2025
Reviewed: 5 May 2025
Carly-ann
JordanThe location is very remote so a bit of a drive, and when I went to the a la cart restaurant for dinner there was a tour bus full of people that came in to sit on the other side of the restaurant to have a buffet. This made it seem a lot less classy. The restaurant also does not serve any alcohol, so no wine with dinner. I stayed in a large cave suite which was amazing, but it took a few technicians to get my bath hot (they did tell me this would likely be the case) and the fire going. My porch light didn't work and the screen door also came off. Staff were friendly. Overall an interesting experience.
Stayed in April 2025
Reviewed: 27 April 2025
Aslan
TurkeyHouse keeping staff are a-bit loud taking into consideration the quietness of the area.
Great property. Very nice architecture and areas they have. It’s all about the experiences you can have there and history you can see. And orkhan the guest relationship manager is wonderful person, he would put all his efforts to make the guests happy.
Stayed in April 2025
Reviewed: 18 April 2025
Michelle
United KingdomEverything 😃
Stayed in April 2025
Reviewed: 17 April 2025
Botonaki
GreeceNothing
Everything was perfect. A hidden jem in a quiet place and close to all attractions. It is super kids friendly with playground,trampoline, mini zoo, aquarium and horse riding.
Stayed in April 2025
Reviewed: 16 April 2025
Natalia
FranceWe highly appreciated the hospitality and amiability of all the team, Boris, Sevgi and Orchan and others. In particular we would like to thank Ramil who let us visit this splendid hotel with magnificent porcelain collection, lovely farm (horses, pony, hens, peacocks, rabbits, etc.), wonderful coffee museum with luxurious and rare furnitures. Thanks for this great opportunity to learn about traditions of different cultures as Turkish, Azerbaijani and Russian, about antiques, etc. Thank you for this great opportunity ! Really appreciated
Stayed in April 2025
Reviewed: 11 April 2025
Omar
QatarHotel size is excellent for families
Stayed in April 2025
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