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Reviews of AJWA Cappadocia - Preferred Hotels Legend Collection 5 stars

Mustafapaşa Köyü Yeni Mah. Ürgüp Cad. No.13 Ürgüp, 50420 Urgup, Turkey

#7 of 94 hotels in Urgup

Guests' Choice

Review score

Based on 245 hotel reviews

9.5

Score breakdown

  • Cleanliness

    9.7

  • Comfort

    9.8

  • Location

    9.0

  • Facilities

    9.6

  • Staff

    9.5

  • Value for money

    9.2

  • Free WiFi

    8.6

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Showing 1 – 25

  • Reviewed: 26 August 2025

    10
    Amazing hotel. Absolutely marvelous.
    • Leisure trip
    • Couple
    • Sakura Deluxe King Room with Terrace
    • Stayed 1 night

    Amazing hotel. Absolutely marvelous.

    Stayed in August 2025

  • Reviewed: 18 August 2025

    10
    Amazing Stay in Capadoccia
    • Leisure trip
    • Family with young children
    • Sakura Superior King Room
    • Stayed 2 nights

    nothing

    the amability of the staff. The Spa is amazing. the restaurant and. breakfast service is incredible. The clay class is a great thing to try and the teacher is so nice and friendly .

    Stayed in July 2025

  • Reviewed: 12 August 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Kadi Burhaneddin Cave Suite
    • Stayed 2 nights

    Exceptional hotel, we stayed in the suites, & what a treasure they are. Such a delight. The details & quality amazing. The staff & service are fabulous. And the wellness spa was wonderful.

    Stayed in July 2025

  • Reviewed: 28 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Kadi Burhaneddin Cave Suite
    • Stayed 4 nights
    • Submitted via mobile

    Breakfast was very limited and gym was lacking equipment

    Amazing location and amazing staff And very clean

    Stayed in July 2025

  • Reviewed: 26 July 2025

    9.0
    Stunning hotel
    • Leisure trip
    • Family with young children
    • Kervansaray Premium King Room
    • Stayed 3 nights
    • Submitted via mobile

    The property is a bit far off from Urgup town and also from Goreme m, with no shops/supermarkets or convenience stores within walking distance. The hotel has stopped offering free shuttle service to the town which is a pity as this is greatly needed given the location. The restaurant on site is quite overpriced with not such an extensive menu either.

    We had a wonderful stay at Ajwa. AJWA Cappadocia is one of the most beautiful hotels I have stayed at! The aesthetics of the property internally and externally is simply stunning. The rooms are very spacious and comfortable. Breakfast was also good but not a huge spread! The coffee museum is a must do! I was very impressed by the equipment in the fitness centre and the spa was also amazing. Loved the Islamic ethos of the hotel and the musjid on site was lovely.

    Stayed in July 2025

  • Reviewed: 22 July 2025

    9.0
    Lovely luxurious stay
    • Leisure trip
    • Group
    • Sakura Junior Suite with Terrace
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    The look of the building. Very spacious rooms. Helpful staff.

    Stayed in June 2025

  • Reviewed: 16 July 2025

    9.0
    Excellent facilities with clean and comfortable room
    • Leisure trip
    • Couple
    • Kervansaray Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    Not all staff speak English which for a 5* hotel isn’t really expected so communication is an issue.

    Excellent facilities, clean and comfortable rooms. Came for my wife’s birthday and the concierge staff arranged decorations in the room and a cake which was much appreciated

    Stayed in July 2025

  • Reviewed: 9 July 2025

    10
    Choose this property when in Cappadocia - it away from the hustle bustle
    • Leisure trip
    • Couple
    • Kervansaray Deluxe King Room
    • Stayed 2 nights

    Fantastic Property

    Stayed in April 2025

  • Reviewed: 8 July 2025

    10
    Must Try
    • Leisure trip
    • Family with young children
    • Karamanoglu Ibrahim Cave Suite
    • Stayed 3 nights
    • Submitted via mobile

    It’s a good concept, cave rooms, we stayed in 5005, but it can get dim. Terrace is amazing, it got 2 rooms suffice t to accommodate family of 5 plus a small kid

    Everything perfect however bathroom drain were not perfect, they did fix them in the end. Staff very good but one need to aware of what the hotel offers, for example food at Zafron was 5*. They got a coffee museum with a coffee shop. 5* Sameer’s our host attended us and was amazing. The gardens are amazing. Breakfast in garden is a must try. Gym and hammam are very good

    Stayed in July 2025

  • Reviewed: 29 June 2025

    10
    One of the most unique places in the world
    • Leisure trip
    • Family with young children
    • Carsi Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Garden was nice. Stunning view in the evening. SPA was top. Staff all very nice and helpful especially Orkhan the Hotel Customer Relations Manager helped us with every question and created unforgettable moments we'll keep in our memory forever.

    Stayed in June 2025

  • Reviewed: 25 June 2025

    10
    Perfect place for a short stay!
    • Leisure trip
    • Couple
    • Kervansaray Premium King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Service from hotel staff was excellent Mr Orkhan ( Guest relations manager ) was very attentive and met all our needs The hotel Grounds and it’s amenities are very impressive

    Stayed in June 2025

  • Reviewed: 25 June 2025

    10
    Serene Stay with Attentive & Caring Hotel Staff
    • Leisure trip
    • Family with young children
    • Danismend Gazi Cave Suite
    • Stayed 3 nights

    Our family’s wonderful stay in AJWA Cappadocia was made possible by their attentive and caring staff! From the moment of our arrival, Orkhan greeted us with genuine kindness, warmth, and hospitality. We were visiting Türkiye for the first time to celebrate my birthday. We never told Orkhan or the staff that it was my birthday but his attention to detail led to a surprise ice cream cake during breakfast! Orkhan handled every question and request with the utmost professionalism and promptness. He set the tone for the staff and the serene surroundings that are impeccably maintained. Merve greeted us with a bright and welcoming smile every morning during breakfast. Dwi is simply the best massage therapist I have ever had! She is highly skilled and intuitive, providing the most healing touch. This hotel exceeded expectations and what my family and I appreciated the most was how down-to-earth and grounded everyone was without a hint of pretentiousness. Our Danişmend Gazi Cave Suite was stunning, felt like home, and provided the most restful sleep for us! Thank you to the housekeeping staff for maintaining such a welcoming and clean space. While the location of the hotel is further from the bustling areas of Cappadocia, we loved the peacefulness of the grounds. There was plenty for us to do and see. With the restaurant, we enjoyed the fried calamari, cherry tenderloin (a MUST!), and mix grill (can be shared!). Thank you to all for a special visit! - The Lopez Family

    Stayed in June 2025

  • Reviewed: 25 June 2025

    9.0
    Fabulous
    • Leisure trip
    • Family with young children
    • Sakura Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    The property grounds are exquisitely manicured and the rooms beautifully decorated but what made our stay really special was the staff who went above and beyond every day; in particular Orkhan, Merve, Baris and Ramil. You were amazing. Thank you!

    Stayed in June 2025

  • Reviewed: 20 June 2025

    10
    Perfect
    • Leisure trip
    • Couple
    • Sakura Deluxe King Room with Terrace
    • Stayed 3 nights

    My partner and I loved the tranquility of the hotel. The staff for friendly and were able to provide recommendations throughout our stay as well as providing insightful information prior to our arrival.

    Stayed in May 2025

  • Reviewed: 6 June 2025

    10
    Phenomenal
    • Leisure trip
    • Solo traveller
    • Carsi Twin Junior Suite
    • Stayed 2 nights
    • Submitted via mobile

    Nothing, everything was perfect.

    The property was clean, modern, and beautifully maintained.

    Stayed in June 2025

  • Reviewed: 23 May 2025

    10
    Superb hotel and staff
    • Leisure trip
    • Couple
    • Kervansaray Deluxe King Room
    • Stayed 4 nights
    • Submitted via mobile

    Could be better with an outdoor pool and space to lounge in the sun. Maybe it wouldn't get used much in the peak of summer and winter, but in the in season we went it would have been a fabulous addition

    Super friendly staff, great location (if you have a car), very comfortable rooms and delicious breakfast

    Stayed in May 2025

  • Reviewed: 16 May 2025

    10
    Incredible stay & perfect for a solo ‘retreat’
    • Leisure trip
    • Solo traveller
    • Sakura Deluxe King Room with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Incredible stay and experiences! Highly recommend for a unique stay while near Cappadocia. The entire staff went out of their way to make sure everything was perfect - including knowing my name and dietary requirements, and driving me to my room from the main building (despite it not being a far walk, their attention to comfort and detail were top notch). The property is on its own - away from the towns - which meant it was very quiet and tranquil - prefect for a relaxing escape. I’m sure when the flowers and trees are in bloom it’s even more magical. The spa facilities are luxurious and the gym a plus. I was traveling solo and this exceeded my vision of having a solo retreat to relax and recharge. The bed, linens and selection of pillows are fabulous and high quality. The room comfortable and well appointed. The property is very kid friendly - however perhaps because I was there during Ramadan I did not see many families. There’s also some other unique features to the property including the gorgeous coffee museum and dessert shop and epicurean store. I would definitely return and highly recommend

    Stayed in March 2025

  • Reviewed: 6 May 2025

    8.0
    Great place in Cappadocia
    • Leisure trip
    • Family with young children
    • Kervansaray Premium King Room
    • Stayed 5 nights

    Just more juice options during the breakfast would be nice.

    Stuff is super friendly and rooms are really big, facilities in the hotel are well-maintained. One thing to note - there is no alcohol served in the restaurant (for me travelling with family it was not a problem, but I guess some guests would like this option).

    Stayed in May 2025

  • Reviewed: 5 May 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Suleyman Celebi Cave Suite
    • Stayed 1 night

    The location is very remote so a bit of a drive, and when I went to the a la cart restaurant for dinner there was a tour bus full of people that came in to sit on the other side of the restaurant to have a buffet. This made it seem a lot less classy. The restaurant also does not serve any alcohol, so no wine with dinner. I stayed in a large cave suite which was amazing, but it took a few technicians to get my bath hot (they did tell me this would likely be the case) and the fire going. My porch light didn't work and the screen door also came off. Staff were friendly. Overall an interesting experience.

    Stayed in April 2025

  • Reviewed: 27 April 2025

    9.0
    Perfect stay which i would repeat again
    • Leisure trip
    • Couple
    • Sakura Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    House keeping staff are a-bit loud taking into consideration the quietness of the area.

    Great property. Very nice architecture and areas they have. It’s all about the experiences you can have there and history you can see. And orkhan the guest relationship manager is wonderful person, he would put all his efforts to make the guests happy.

    Stayed in April 2025

  • Reviewed: 18 April 2025

    10
    Our experience at the Ajwa Hotel has been wonderful; we loved every minute. We arrived quite late in the day, and the wa
    • Leisure trip
    • Couple
    • Kervansaray Deluxe King Room
    • Stayed 5 nights
    • Submitted via mobile

    Everything 😃

    Stayed in April 2025

  • Reviewed: 17 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Sakura Junior Suite with Terrace
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Everything was perfect. A hidden jem in a quiet place and close to all attractions. It is super kids friendly with playground,trampoline, mini zoo, aquarium and horse riding.

    Stayed in April 2025

  • Reviewed: 16 April 2025

    10
    Here we really enjoyed our staying and we will come back again
    • Leisure trip
    • Family with young children
    • Kervansaray Superior Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    We highly appreciated the hospitality and amiability of all the team, Boris, Sevgi and Orchan and others. In particular we would like to thank Ramil who let us visit this splendid hotel with magnificent porcelain collection, lovely farm (horses, pony, hens, peacocks, rabbits, etc.), wonderful coffee museum with luxurious and rare furnitures. Thanks for this great opportunity to learn about traditions of different cultures as Turkish, Azerbaijani and Russian, about antiques, etc. Thank you for this great opportunity ! Really appreciated

    Stayed in April 2025

  • Reviewed: 11 April 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Sakura Junior Suite with Terrace
    • Stayed 2 nights
    • Submitted via mobile

    Hotel size is excellent for families

    Stayed in April 2025

Showing 1 – 25

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