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Reviews of Riva Hotel Alsancak

1483.sk No:20 Alsancak İzmir, Konak, 35220 Izmir, Turkey

#14 of 20 Holiday rentals in Izmir

Guests' Choice

Review score

Based on 309 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.3

  • Location

    8.5

  • Facilities

    7.1

  • Staff

    7.9

  • Value for money

    7.4

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 28 August 2025

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Shower head broken, water in the sink is clogged, air conditioner works questionably. After the workers who were smth fixed next to the door, garbage was thrown around in the room all the time, even though the hotel maid was in the room.

    Comfortable location, good-size room with kitchen, and wide bathroom.

    Stayed in August 2025

  • Reviewed: 22 August 2025

    6.0
    Good central location, but they really need to make room service better.
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    The room wasn’t cleaned for three days despite our requests, and we had to ask several times for fresh towels. We booked a king-size bed but received two single beds joined together. The air-conditioning couldn’t be adjusted and was always very cold. At night, some noise from other rooms and outside could be heard.

    The location is excellent, right in the city center, with easy access to all main attractions. The price is also very good for the area, making it a great value overall.

    Stayed in August 2025

  • Reviewed: 6 August 2025

    6.0
    Good location, average stay
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 5 nights
    • Submitted via mobile

    They say daily housecleaning but they never cleaned our room once during our 5 night stay. This is not a problem normally if we are expecting it, but they kept promising to come each day and never did. While breakfast is fine, we often had to ask for coffee when the pot ran out (and we always arrived early, not at the end of the breakfast period). Again, no big deal, but it is little details (and there were several more like lights that didn’t work in the room, a constantly dripping water valve in our bathroom that created a constant pool of water on the bathroom floor. I mentioned it to the manager, but it never got fixed) and the lack of attention to them that made our stay “just ok and not great”

    Good location

    Stayed in August 2025

  • Reviewed: 18 July 2025

    6.0
    Location was good but customer service wasn’t
    • Leisure trip
    • Couple
    • Deluxe Double Room with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Internet wasn’t working. Asked to refresh the room couple of times but they didn’t bothered. Have to ask for towels twice.

    Location was very central

    Stayed in July 2025

  • Reviewed: 5 June 2025

    8.0
    Very good
    • Solo traveller
    • Superior Double or Twin Room
    • Stayed 9 nights
    • Submitted via mobile

    The hotel is right in the heart ♥ of izmir full of life lovely people and delicious food with superb weather 🙏✌️💙

    Stayed in June 2025

  • Reviewed: 8 May 2025

    7.0
    Good
    • Leisure trip
    • Group
    • Studio Apartment
    • Stayed 1 night

    The location was good and the staff in particular were able to help with our questions (sometimes we did have to find someone who was more fluent in English but there was usually one person around who had fluency). The room was clean and it was adequate for our overnight stay (we were transiting through Izmir).

    Stayed in April 2025

  • Reviewed: 19 March 2025

    8.0
    Izmeering in Alsancak
    • Leisure trip
    • Family with young children
    • 1+1 Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Lack of onsite parking, but you can pay to park at a place nearby. The self-catering unit was reasonably limited. The accessible and well stocked mini-bar was overly enticing to our 3 year old.

    Great location, close walk to the beachfront, a Migros, and a multitude of coffee shops, restaurants and pubs. The street outside hosted a farmers market on the Sunday we were there. Izmir was a fantastic location for our day-trip to visit historical Ephesus and picturesque Kusadasi. For the runners visiting Alsancak, there is a fantastic beachfront promenade in addition to cycle paths straddled with play areas for kids.

    Stayed in March 2025

  • Reviewed: 13 March 2025

    8.0
    In general, we really enjoyed our stay, especially the location.
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 4 nights
    • Submitted via mobile

    There are two points that fellow travellers should be aware of: 1) The air-conditioner seems to be pre-programmed by the hotel. So, if you want the room colder or warmer, you're out of luck. In my case, I had to open the window to get the room a little cooler. The negative side of that is you end up hearing all the outside noise. 2) The doors close with a loud "bang" which woke me up at all hours of the night and morning. Even if you try to close the door lightly (on the way out), you will still make enough of a bang to awaken or disturb tbe other guests on the same floor (and probably below and above too). So, if you are a light sleeper, best bring some really good earplugs.

    The hotel is located right next to a fun street full of eateries and stores. It's also a short walk from Alsancak train station which goes directly to the airport (SAW).

    Stayed in March 2025

  • Reviewed: 24 January 2025

    7.0
    Good place to stay for a couple of nights
    • Business trip
    • Couple
    • 1+1 Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The housekeeping staff would start knocking at 0800 in the morning to check if we needed housekeeping, and then when we put the"Clean my room"card on the door, they wouldn't clean it for the entire day. Stuffing the bags in an extremely cramped up elevator was a task.

    The room was warm n cosy. Kitchen was well equipped

    Stayed in December 2024

  • Reviewed: 23 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 3 nights

    The hot water was broken our first night there, although that did get fixed. The thermostat would periodically blink very brightly during the night which was a bit annoying. Bathroom was good enough but was so small that my knees hit the shower door if I sat on the toilet.

    The location in Alsancak is nice, it's close to lots of cafes and restaurants. The room was generally comfortable and the staff were friendly.

    Stayed in January 2025

  • Reviewed: 18 January 2025

    6.0
    Nice stay, great sites
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 2 nights

    Room aircon did not function correctly and was making a loud noise

    Great location which helped us explore the city. We enjoyed the room and the staff were really helpful with assisting us with making certain arrangements. The staff also provide guidance and assisted with any issues in the room

    Stayed in January 2025

  • Reviewed: 15 January 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Nice modern room.Close to restaurants n bars n ahopping

    Stayed in October 2024

  • Reviewed: 11 November 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • 1+1 Apartment
    • Stayed 4 nights
    • Submitted via mobile

    The noise outside until the early hours of the morning - Music and very loud people - we had a lot of trouble sleeping.

    Very spacious rooms and a great breakfast. Nice staff

    Stayed in October 2024

  • Reviewed: 10 November 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Clean and comfortable

    Stayed in September 2024

  • Reviewed: 25 October 2024

    6.0
    No saop in the room no shampoo
    • Leisure trip
    • People with friends
    • Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Small room

    Clean

    Stayed in October 2024

  • Reviewed: 18 October 2024

    8.0
    We enjoyed a pleasant stay.
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    We had to have our room key re-programmed a couple of times, but staff was helpful and fixed the problem quickly.

    We liked being in Alsancak, close to lots of restaurants, shops, and a short walk from the izban station. Our room was equipped with a kettle, stovetop and fridge. Internet access was good.

    Stayed in October 2024

  • Reviewed: 13 October 2024

    7.0
    Ok
    • Leisure trip
    • Couple
    • Superior Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The hotel looks like a bit under construction.

    We had a problem with the sink in our toilet so they changed the room. Nice staff

    Stayed in October 2024

  • Reviewed: 2 October 2024

    7.0
    Good
    • Leisure trip
    • Group
    • 1+1 Apartment
    • Stayed 4 nights
    • Submitted via mobile

    Small numbers of towels

    Stayed in October 2024

  • Reviewed: 24 September 2024

    7.0
    it was nice i liked it , enjoyed my time
    • Business trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night

    i didnt care for the location of the hotel. it was a bit confusing and the area was a bit rough. it was also hard for the taxis to determine where to pick me up from. the signs were a bit confusing is all.

    i loved the bathroom it was nice and well put together. the sink was amazing , it made the bathroom really stand out. the shower was nice and spacious.

    Stayed in September 2024

  • Reviewed: 20 September 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 1 night
    • Submitted via mobile

    very small rooms.

    Location was good

    Stayed in September 2024

  • Reviewed: 15 September 2024

    7.0
    Agreeable.
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    Room not cleaned or made up on second day. Very small room and bathroom - feet in shower when using WC.

    Location was very good just off walking street.

    Stayed in September 2024

  • Reviewed: 20 August 2024

    6.0
    Small rooms, great location
    • Leisure trip
    • People with friends
    • Economy Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Verrrrrrrry small room. I could barely walk around

    Great location

    Stayed in July 2024

  • Reviewed: 19 August 2024

    8.0
    Value for money in great location
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 2 nights
    • Submitted via mobile

    N/A

    Location was perfect

    Stayed in August 2024

  • Reviewed: 30 July 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 5 nights
    • Submitted via mobile

    Nice room but poor service. In 5 days, the room was cleaned only once and I was left without towels for a day and a half and received them only after multiple complaints at the reception. The shower gel and hand soap were only on the first day in small quantities and then I received only shower gel after complaining at the reception.

    Stayed in July 2024

Showing 1 – 25

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