Many different types of food, taste was decent. Since the hotel was busy, especially there were queues while getting the food. I will suggest to extend the time period of snack restaurants after 17 which might help to decrease the peak of dinner time. I reserved 2 rooms and noted to have them close to each other since we want to be together with my family. However rooms are arranged last minute, the day before. Hence they suggested to shift us to suite room. It was helpful, but still i would like to have such an opportunity next time and I suggest arranging the rooms in advance in such cases.

Facility was quite big and had many opportunities. Many pools, room was clean and big enough. Aquapark was great for the kids. Staff is helpful and polite. Animations and night shows are interesting, congrats all animation team who are really working hard for this. Rooms are clean, and big enough. Alacarte restaurant was fantastic, exceed my expectations.

Stayed in August 2025

Bed VERY uncomfortable (hard) and very noisy at night. Evening entertainment too late for young children. Breakfast options poor.

Good pools and selection of food

Stayed in August 2025

Stopped the jacket potato's at the snack bar Heated pool rammed in and around Make up heights on slides No spag bol or lasagne at the Italian at lunch

Great hotel always clean and great food

Stayed in June 2025

internet connection droped often

Stayed in June 2024

I still don’t understand how this hotel is ultra inclusive while I need to pay for an aperol

Food

Stayed in June 2024

Employees.. 2 guys who were taking garbages listened were loudly arabesque music at 4:30am.. Unbelievable.. Cleaning.. When I put do not disturb sign on, they entered room,3 times. There was no cleaning 1 day. Lady told me to take whatever I need from her cleaning stuff while she is in corridor…. Interesting

Food

Stayed in June 2024

Reception and customer support. Any questions raised to reception was not answered. I was struggling to get bath foam refilled for 3 days. Also one person from our group lost hoodie in dressing room, nobody tried to find it. Other personnel was really helpfull and nice.

Great facilities, plenty of opportunities to spend the time. Good and clean beach and pool. Great food with big selections.

Stayed in May 2024

Food was cold if you attended later during a sitting

Selection of food was impressive, facilities were good

Stayed in May 2024

The Hotels position and the bay its located caused it to be windy most of the time. The gardens and plants around were a bit poor. There should have been a much better lanscape. There is lack of a beautiful view you can enjoy your drinks.

Everything was designed for a family with kids. Children are easily amused kids pool and slides are perfect as well as play ground and kids club being very close to each other. Food was good for the price. The beach and the sea is amazing.

Stayed in May 2024

Our rooms were too far away from the main hotel and swimming pools

The activities were good. The staff was friendly

Stayed in October 2023

Needed more variety with food

Child friendly

Stayed in June 2023

Pool temperature was a bit colder than we expected. There are some cats in the garden but there are no signs whether they are vaccinated or not so couldn’t feel safe to let my son spend time with them considering Turkey is red category for rabies. There was no proper “sucuk / sujuk” in restaurants. Kids club don’t pay attention to age limits of the cartoon they play on screen, they were playing Pokemon which was not ok under age 7 but there were lots of kids under that age including my son. Wines are very poor and obviously they picked the cheapest options and they only offer good wine if you pay. Some of the slides were always out of order.. When they play water ball games in the pool, they are asking you to leave your sunbeds with just 10 minutes notice.. There are no USB ports in the rooms for charging purposes

Modern facilities with lots of personnel, you can enjoy beach, pools and lots of other activities. Kids club is ok, lots of options for kids,my son wanted to spend time there himself which gave us space with my wife.

Stayed in August 2023

there is nothing bad about this hotel it was outstanding

very clean and big , lovely rooms, friendly staff gorgeous scenery and place

Stayed in April 2023

Nothing at this time

Choice was superb, staff very helpful

Stayed in April 2023

very little backup entertainment when weather is not good.

friendly staff especially in dining areas.

Stayed in April 2023

Lake house room stairs up to room. Room cold , no sunshine..

Clean ,well looked after.

Stayed in April 2023

staff need to be more friendly and learn to speak at least basic English! got our orders always wrong.

kept the kids happy

Stayed in October 2022

If your hotel could just sort out the following it would be perfect SPA –Turkish Bath -- well this was a total RIP OFF no sauna before, the whole process was only 20 minutes very rushed and not a relaxing experience. The reason we didn’t book a massage, we have been before, and they then try to upsell you more treatments telling you that you have medical problems and if you book 5 more treatments, they will fix your problem. You can get Turkish Bath & Massage package a lot cheaper in town however we choose the SPA for our Turkish Bath as it was convenient. -there were loud children everywhere screaming and crying. There was nowhere for some quiet and relaxing time. They need an adult’s only area, or they need to stop children running around screaming and playing inside the bars. - They had awful music playing loudly by the pool until after midnight every day which was booming in the room, it was terrible entertainment, not good music. - the market shop was ridiculously overpriced and no prices on items, They are ripping tourists off. You need to extended the opening hours for the dinning room for dinner as it is chaotic.

The size of the hotel, room we had was fantastic. Staff were great, Italian A La Carte was lovely, Great selection of food for Breakfast, Lunch & Dinner.

Stayed in October 2022

We dud not cover all aspects of the site in the four days we had probably not helped by our ages.

Room very modern and very clean

Stayed in October 2022

The floating bed I bought from the hotel shop was stolen the last day of our stay. The staff saw what happened and who took it on the surveillance cameras and all they did for 6 hours was to try to call the thief on whatsapp. For 6 hours straight I was watching the incompetence of the staff to deal with a stolen item or should I say a 18 Euro issue. If you run such a big property and want to keep a client happy, you should not rise your shoulders for 6 hours. The guest leaves more than 2.5k Euro in your hotel, his item is stolen and all you can do is try to call the thief on whatsapp. Oops, sorry, they offered me to choose between some used floating beds, maybe forgotten by other passengers. So if someone asks me how was my Holliday - main answer will be “someone stole my floating bed”. And it’s not about the 18 Euro - it’s about the incompetence of handling such a small situation, especially when the guest applied by all the hotel rules, but the staff did’t choose a side between a thief and someone who was robbed. This small thing really ruined it for me!

Plenty of delicious food, good location.

Stayed in September 2025

The road leading to the to the premises. Definitely deserves better!!

Lakehouse rooms!!! Woww what brilliant idea! Tailor made for families it’s like having your 5*private villa within a 5*hotel.

Stayed in August 2025

Our room was not cleaned properly on check in Food is a bit samey samey everyday Evening entertainment was awful, it has gone downhill as we came here 2 years ago and they had turkeys got talent fire show and this year we got a teddy bear elephant! Pools are freezing! Kids refused to go in, ruined the holiday!

The grounds are well kept, easy access to beach. Good they have branded drinks like Coke, Fanta etc. water bottles readily available, daytime entertainment was good and kids club was good

Stayed in November 2024

The main restaurant doesn't allow taking food to the rooms. Our 2 year old son had his lunch nap during lunch time so this meant we could never have lunch with him. Although we paid for it. Restaurant staff mentioned I should cancel the booking and state this as a reason.

Great rooms, pools, kids indoor area and beach. Awesome snacks and drinks during the day.

Stayed in October 2024

I recently stayed at Aquasis Lux Resort & Spa and found the experience to be quite disappointing. The resort was extremely busy, with a lot of people everywhere, making it difficult to enjoy the facilities. Additionally, the layout of the resort requires guests to walk long distances to get to various amenities, which was quite tiring. One major issue was the buffet area, which only had one entrance and exit. This caused significant congestion and made meal times stressful rather than enjoyable. Overall, I felt that the resort did not offer good value for the money spent.

Price was the only thing.

Stayed in August 2024