The staff was the best part of my stay. Helpful and kind.

Stayed in July 2025

Nothing

Asur hotel is in an ideal location with plenty of restaurants and the Spice market and Grand bazaar walking distance away. The main attractions Blue Mosque and Hagia Sophia walking distance in the other direction. The bed was super comfy and the room spacious with a little balcony. The staff were kind and attentive.

Stayed in August 2025

The hotel employees were very helpful and friendly. The location was perfect for us.

Stayed in August 2025

Old town center

Stayed in August 2025

Great location, very quiet, very clean, very confortable, very friendly employee !

Stayed in August 2025

None

Very clean and convenient. Close to the main attractions and bazaar. Good breakfast and dinner ! Staff is very friendly and arranged for our rides to airport . They even arranged for a To go sandwiches because we had flights early morning .

Stayed in July 2025

Stayed at Asur Hotel in Sultanahmet and was thoroughly impressed! The staff were incredibly welcoming and always ready to assist with anything—truly above and beyond service. The buffet breakfast was a delight, offering a generous selection to start the day. Best of all, the location is unbeatable—just steps away from iconic landmarks like Hagia Sophia, the Blue Mosque, and Topkapi Palace. A perfect spot for anyone wanting to explore the heart of Istanbul!

Stayed in July 2025

Both receptionists were very very good, heelpful with advice, reservatons and everything

Stayed in June 2025

Location , staff , food , service all excellent

Stayed in July 2025

There was nothing to dislike

We loved everything about this beautiful little hotel. The location was excellent, close to all the tourist attractions in the Old Town. The staff were exceptional, we felt very much at home here. The buffet breakfast was THE BEST we had in three weeks of touring in Turkey. We loved having a beer and a bite to eat in the afternoon/evenings at the front of the hotel in the laneway. I can highly recommend this hotel. It was safe, welcoming and everything we could have hoped for. Thank you for a wonderful stay in Istanbul.

Stayed in June 2025

Nothing

The service and attention was great. Very kind and helpful, a plus when you are in for a short trip. Wonderful breakfast. Rooms with a view and very confortable. It is on the best location, easy to walk to the city center. Totally recommended. Many thanks! I will go back 😊

Stayed in July 2025

Location and staff

Stayed in June 2025

My room. See remarks above.

I realise that this hotel is old and probably has to comply with regulations if alterations are to be made. However, my room was dingy and old-fashioned. The window looked onto a dismal yard. The dressing table had no reasonable light above it and so couldn't be used. The bathroom was good and had a decent walk-in shower. Despite what I have said about the room, I would stay in this hotel again. It's location is ideal, the food was good ( with 20% discount in restaurant) and the staff were all attentive and helpful. The gentleman who manned reception in the late afternoon and evening (whose name I can't recall unfortunately) was over and above helpful. I thank him particularly.

Stayed in June 2025

We travelled in May and stayed in Junior Suite 7, which was beautiful and had a stunning view of the Blue Mosque. The room was clean, spacious, and well decorated. Breakfast was delicious and very rich, with lots of sweet and savory options. We also enjoyed a discount at the Lotus Restaurant & Café, which was very convenient. The hotel is close to Hagia Sophia, Blue Mosque, Grand Bazaar, Spice Bazaar, Basilica Cistern, Topkapı Palace, and Gülhane Park. The tram stop to Galata Tower and the Asian side is just 2 minutes away. The area is full of cafés, restaurants, and shops. What truly made our stay exceptional was the staff. They were incredibly kind and helpful, always ready to give suggestions on what to see or where to eat. Every time we came back to the hotel, they would greet us with a smile and ask about our day, which made us feel really cared for. We also arranged round-trip airport transfers through the hotel, and on the morning of our early departure, they kindly prepared a breakfast for us at 3:30 am — once again, with a smile. Besides the location and great service, what actually convinced us to book this hotel was a review that criticized the staff for being “too friendly.” That review actually convinced us to book the hotel. For us, being “too friendly” was exactly what we were looking for. It’s wonderful to feel at home and to meet new people when you travel. Thank you to all the team at Asur Hotel and Lotus Restaurant — we can’t wait to come back! Iuliana & Anastaiya

Stayed in May 2025

Close to Sultanahmet, great restaurant, friendly and helpful staff.

Stayed in June 2025

Nothing

The position, staff, clean

Stayed in June 2025

nothing

The location of the hotel is exeptional, walking distance to all of the popular sites, like Bazar, Blue Mosque, Hagyasophia, Galata tower, bridges and many many restaurants, breakfast is amazing and the staff is out of this world friendly and helpful.

Stayed in May 2025

The hotel staff were terrific; whenever we had a question they always gave us maximum help. You could tell that all the staff were pleased to be there and look after their guests.

Stayed in June 2025

Nothing.

Amazing location. Near all the sights but in a pretty and quiet cobbled street. Very friendly and helpful staff. Very comfortable rooms.

Stayed in May 2025

The small room was crowded with 3 beds. The furniture was damaged and old. The hotel and lobby is very nice but they need to update the rooms as well. The street is very noisy late night.

Stayed in May 2025

We stayed in May and it was not too warm yet but we did have the air-con on the last day and it was not very powerful. If you were there in the middle of summer the room might be a bit warm but it could have just been the air-con in our room. If you are staying in winter or when its not too hot then there is no problem.

The location of the hotel was great. Within walking distance to lots of attractions and there are restaurants just one street over that do amazing local food. The staff were extremely helpful.

Stayed in May 2025

Location, breakfast

Stayed in May 2025

Rooms could be bigger.

Breakfast, staff, location

Stayed in April 2025

If I absolutely had to pick one thing, the door on the shower stall didn't perfectly seal so some water would get out. But that's hardly a deal breaker.

The Asur is a real gem of a hotel. Perfect location - walkable to the main sights like Topkapi, Haggia Sofya, The Basilica Cistern, super close to beautiful Gulhane Park..and yet the street its on is lovely and quiet. The area around it is great for shops, restaurants, cafes, bakeries. 10 mins walk to the Ferries and tram, metro also very close. From our check in with Ilias (hopefully the right spelling) to the waiters at the restaurant and housekeeping staff, everyone was so nice, genuine and warm. Always professional, courteous and very friendly. The whole hotel was always super clean and well maintained. Rooms were a decent size for 2 and shower was hot and with good pressure after a long day of walking..it was another plus. Breakfast was a lovely Turkish spread with a wide variety that was a welcome start to the day.

Stayed in May 2025