The room was a little bit dated, there is not double glazing so you can hear the traffic and there were some dirty areas in the room.

Stayed in August 2025

The coffee served at breakfast is terrible, the room is basic. For what it offers it could be cheaper.

The room is basic but comfortable. There is quite some noise from the street but it did not bother me. The breakfast is nice, it could have a little more variety especially in the cooked section. I used the gym once and it was small but decent. The staff is kind and tries to help. The location is central, many restaurants around and a nice small park across the street.

Stayed in August 2025

I chose the New Park Hotel for the second time after a few years. The service, kindness of the employees, the amazing and extensive breakfast, the hygiene in the rooms, etc., were all excellent and on point.

Stayed in August 2025

The proximity to a big cell tower!!!

Beautiful hotel, corner property, amazing free breakfast.

Stayed in June 2025

Noise from other rooms. Walls are too thin. Bed is to soft.

Stayed in June 2025

Nasty coffee! It got much better on Friday, when huge groups of tourists left, they exchanged the big coffee tank for a smaller filter machine. Cleanliness of the room left much to be desired - dirty coffee table and bathroom counter.

The hotel was OK - just that. The staff was very nice, speaking good English, but the amenities were definitely not worthy of five stars. Breakfast was good (except coffee - see below), plenty to choose from. We did not hear traffic at nights (through closed windows), air conditioning was good (it was very hot outside).

Stayed in June 2025

While the hotel is not a real 5-star as some reviewers indicated, the breakfast was one of the best we had in the two-week's trip and we enjoyed excellent selections of different Turkish breakfast items. You can order omelet from several options and are very delicious, and the varieties of the cheese are plentiful. There is also a salad bar with good selection of bakery items and fruits. The staff are kind and helpful. The location is ideal, just across the street from the Kolej Metro station, and not far from the Kizilay square.

Stayed in May 2025

Breakfast was ordinary for this type of hotel and there was a bad smell in sauna.

Cleanliness was acceptable and it has also comfortable bed. There is a beautiful park near the hotel and you can find everything by walking about 5 minutes.

Stayed in June 2025

My daughter who lives in the city was not allowed to visit us in our room. I found this weird.

I liked the location and view.

Stayed in June 2025

Nice restaurant. Easy to order a meal. Room was of a good standard, clean & nice quality

Stayed in May 2025

We booked a larger room but these rooms are on the westerly corner of the building. We were in Ankara on an uncharacteristically hot day in May which made the room hot - and the Airconditioning had not been turned on in the hotel. We changed to a smaller but more comfortable room with no further problems.

The New Park Hotel is conveniently located in Ankara within walking distance to most sites. The hotel is clean and comfortable, and the staff are incredibly helpful.

Stayed in May 2025

The room had a weird smell when we'd entered, almost asif it had been closed for too long.

Stayed in May 2025

-Before checkout time, when you leave the room for breakfast and come back again, the room key does not open the door, housekeeping said that every time you leave the room, you need to open a new registration for the room at the reception and we did this way. - housekeeping often asks questions like when will you vacate the room, will you come back to the room etc.

-good location

Stayed in March 2025

There was a bad odor in my room that would not go away no matter how much I was trying to ventilate the room. In addition, my magnetic key repeatedly failed to open my room. I was even given a replacement key which then again stopped functioning soon. On several occasions I even had to get help from a cleaning lady on the corridor or return to the reception for support. It as not very pleasant.

Overall a very nice hotel, wonderful breakfast and mostly nice and professional staff.

Stayed in April 2025

It was wonderful stay and the location was excellent. Staff was very courteous and helpful. The breakfast was fantastic spread. loved my stay @ this hotel.

Stayed in April 2025

As in many Turkish hotels no decent coffee. Would have hoped for better coffee. The place was more a 4**** than a 5 star

Stayed in April 2025

It is not a 5 star hotel, even though it was advertised as such. The walls were really poorly soundproofed, you could hear the neighbors as if they were near your bed. This was particularly bad in my case, because the neighbors were especially noisy at really late hours, including in the mornings, the only time they were silent during the night was between 01.00 and 05.30. The hotel was very transited by these tours with busses, which were coming is at very "strange" hours and making a lot of noise, which combined with bad soundproofing, made it far from ideal.

It was comfortable, but it was not a 5 stars hotel. The breakfast was good and the rooms were clean. The staff at the reception took care of parking the cars, which was a bonus, considering the busy area the hotel is located in, and it was free.

Stayed in February 2025

My room is very noisy

Stayed in March 2025

Evereything

Stayed in March 2025

The decoration is a bit dated and parts of the room were worn but still ok. The air conditioning only heated, even if the temperature was set to 10 degrees. Nonetheless, the temperature could easily by adjusted by opening the window for 5 minutes. Even though eco-friendly habits are suggested by putting the towel on the bar, the towels were still replaced every day.

The room was really spacious with a nice and comfortable bed. A wide selection of pillows is offered to select from (two already put on the bed, which I used. More offered via a card from the room service). The room was equipped with a roomy closet, a small table with two armchairs and a kettle for tea and coffee. Two bottles of water were placed in the room for free every day. The spa with sauna and steam bath is nice and newly renovated. Breakfast in the morning offered a wide variety of food to select from. In the evening we went to the bistro/café in the ground floor which belongs to the hotel and offers also nice (bar-)food.

Stayed in February 2025

There was a busy crossroads outside my suite window. The driving on display isn't the best, so there were lots of horns at all times of the day and night.

Nice comfortable hotel in a good location in the city

Stayed in February 2025

Nothing

Location Staff

Stayed in February 2025

Rooms stink of smoke even in the non smoking rooms, had to move rooms 4 times as the room either smelt of stale smoke or the tvs didn’t work, also the staff on the reception are extremely rude and need to learn to be more friendly and smile more, if you are not Turkish they look down their noses at you and make you feel very intimidated.

Property itself is nice and rooms are nice , and the cleaners were so lovely and friendly even with the language barrier, also had the best massage downstairs in the spa.

Stayed in January 2025

Check in was so easy and helpful. Very nice gentleman completed my check in procedure. Rooms are clean and well decorated. Mini bar is good. Breakfast is quite satisfactory. They take care of you during the breakfast. Location is good. Car parking is in front of the hotel and free. Vale helps you there.

Stayed in December 2024