Reviews of Canyon Cave Hotel
Dereler Mah. Sair Mahfi Baba 3 Sok. No 9, 50400 Urgup, Turkey

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Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewA perfect place to stay with wonderful people and a great breakfast. The reception staff were incredibly supportive. During an emergency when we lost our passport and hotel keys, they helped us get in touch with the place where we had left them. The service at breakfast was also exceptional—everyone put in a lot of effort to make sure everything was delicious and the guests were happy. Warm regards to the owner, Metin, and his team!
n/a
Dear Sandra, thank you very much for the kind review! We are very happy that you are pleased with your stay! It was a pleasure hosting you guys! :) Greetings from Cappadocia, Metin Dinler - Hotel Owner
Reviewed: 6 July 2025 · Stayed in June 2025
Verified reviewAbsolutely charming authentic rock cave room with lots of attention to details. Bed was very comfortable and shower modern and clean. Staff very friendly and responsive. Typical Turkish Included breakfast was very substantial and delicious..
No negatives at all.
Dear Matthew, thank you very much for the kind review! We are very happy that you are pleased with your stay! Reviews like these motivates us to be even better! Even though the 9 was a misclick from your side we assume :) Greetings from Cappadocia, Metin Dinler - Hotel Owner
Dear Matthew, thank you very much for the kind review! We are very happy that you are pleased with your stay! Reviews like these motivates us to be even better! Even though the 9 was a misclick from your side we assume :) Greetings from Cap… Show more
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewWonderful and well equipped apartment, lot of space and a small terrace with a view on Urgup! Car park available in front of the structure and a very nice staff which helped us with activities to be done. They have demonstrated their kindness and availability by cooking me gluten free bread for breakfast. Highly recommended!
Nothing!
Dear Simona, thank you very much for the kind and detailed review! We are very happy that you are pleased with your stay! We hope that the Gluten Free bread lived up to ecpectations! Greetings from Cappadocia, Metin Dinler - Hotel Owner
Reviewed: 17 June 2025 · Stayed in May 2025
Verified reviewThe breakfast by the owner was exceptional!
Dear Peter, thank you very much for the kind review! We are very happy that you are pleased with your stay! Greetings from Cappadocia, Metin Dinler - Hotel Owner
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewWe had a wonderful stay at Canyon Cave Hotel Cappadocia! The accommodation was beautiful, clean, and comfortable, but what truly made the experience special was the hospitality. The owner and staff were incredibly friendly and always went out of their way to help us with anything we needed. Every request we had was met with a warm smile and a willingness to help. Their kindness and attention to detail made us feel truly cared for. We’re so grateful for the great service and hospitality, it made our time in Cappadocia even more memorable. Highly recommend!
Dear Teodor, thank you very much for the kind and detailed review! As a team we always try to be ready for your needs and are focused on guest satisfaction. We are truly happy that you enjoyed every detail of your stay! We are very grateful for kind and smiling guests like you and Mrs Lucia! Greetings from Cappadocia, Metin Dinler - Hotel Owner
Dear Teodor, thank you very much for the kind and detailed review! As a team we always try to be ready for your needs and are focused on guest satisfaction. We are truly happy that you enjoyed every detail of your stay! We are very grateful… Show more
Reviewed: 28 May 2025 · Stayed in May 2025
Verified reviewReviewed: 25 May 2025 · Stayed in May 2025
Verified reviewWe had an amazing experience at Canyon Cave Hotel! The location was perfect right in the heart of Cappadocia, making it super easy to explore the area. The breakfast each morning was fresh, delicious, and served with a smile, just what we needed to start our day.One of the things we appreciated most was how helpful the hotel staff were in organizing everything for us. We booked our airport transfer, hot air balloon ride, and daily activities like ATV and horseback tours directly through the hotel everything was seamless and stress-free.The staff were incredibly kind and genuinely cared about making our stay memorable. From the moment we arrived until the moment we left, we felt taken care of. If you're looking for a place that combines comfort, convenience, and real hospitality, Canyon Cave Hotel is definitely the one to choose!
Dear Beckett, thank you very much for the kind review! We are very happy that you are pleased with your stay! Reviews like these motivates us to be even better! Greetings from Cappadocia, Metin Dinler - Hotel Owner
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewBreakfast was great
Dear Peter, thank you very much for the kind review! We are very happy that you are pleased with your stay! Reviews like these motivates us to be even better! Greetings from Cappadocia, Metin Dinler - Hotel Owner
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewEverything was perfect! Location, ambience, food, staff, all exceptional.
Dear Ruth, thank you very much for the kind review! We are very happy that you are pleased with your stay. Reviews like these motivates us to be even better! We hope to host you again for a longer stay. Greetings from Cappadocia, Metin Dinler - Hotel Owner
Dear Ruth, thank you very much for the kind review! We are very happy that you are pleased with your stay. Reviews like these motivates us to be even better! We hope to host you again for a longer stay. Greetings from Cappadocia, Metin Dinl… Show more
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewBreakfast was very nice. Quickly cooked and supplied by staff. Much better than the another cave Hotel we stayed at previously. The room was very large, almost an apartment. Had a full size fridge, cooking area and lounge. It has two TV's one in the bedroom and another in the lounge area. There was Netflix and You Tube availability plus other cable network which was great. The bed was extremely comfortable allowing the best sleep and the bathroom was big with a very large bath /Jacuzzi,. The hotel is right near a main road for vehicle transport and only 8 minutes walk to town
Nothing to dislike. Couldn't find anything to dislike about this hotel Would have loved to stay longer
Dear Gabriel, thank you very much for the kind review! We are very happy that you are pleased with basically every aspect of your stay. Reviews like these motivates us to be even better! We hope to host you again for a longer stay. Greetings from Cappadocia, Metin Dinler - Hotel Owner
Dear Gabriel, thank you very much for the kind review! We are very happy that you are pleased with basically every aspect of your stay. Reviews like these motivates us to be even better! We hope to host you again for a longer stay. Greeting… Show more
Reviewed: 12 January 2025 · Stayed in January 2025
Verified reviewPeaceful stay in Cappadocia
Dear Mert, We are very happy that you are pleased with our hotel. We hope to host you again during another trip in the region! Greetings from Cappadocia, Metin Dinler Hotel Manager
Reviewed: 26 October 2024 · Stayed in October 2024
Verified reviewI had an amazing stay at Canyon Cave! Ürgüp is one of my favorite cities, and staying here made it even more special. The view from the property is lovely, the bed was very comfortable, and the breakfast was absolutely fantastic – definitely one of the best! The staff were all incredibly friendly and welcoming, which made the experience even better. Although there’s no AC, the room stays cool and comfortable, so I didn’t miss it at all.
My only small concern was that the room wasn’t cleaned, even though I put the "Please Clean Room" sign up. It wasn’t a big issue for me, but a bit more attention to this detail would have been nice.
Dear Sharlene, Thank you very much for the top rated review! We are very happy that you left our hotel pleased. We are very sorry if we missed your "Please Clean Room". If it was put there after 16:00 / 4 Pm the cleaning staff probably already left the hotel for the day. We will be more careful regarding this, thank you for letting us know. Greetings from Cappadocia, Metin Dinler Hotel Owner
Dear Sharlene, Thank you very much for the top rated review! We are very happy that you left our hotel pleased. We are very sorry if we missed your "Please Clean Room". If it was put there after 16:00 / 4 Pm the cleaning staf… Show more
Reviewed: 24 October 2024 · Stayed in October 2024
Verified reviewI liked everything from hospitality to room amenities and breakfast.. just a perfect stay
Thank you for your kind review! We always strive to become better and we are happy you are pleased with your stay! Greetings from Cappadocia, Metin Dinler Hotel Owner
Reviewed: 5 October 2024 · Stayed in October 2024
Verified reviewOverall, the hotel was excellent. Doga spoke good English and was very helpful in making arrangements for us. The breakfast was excellent, the best meal of my day. Views from the roof were very nice.
There is no fault of the hotel, but the walk into town ,especially the uphill return, can be challenging.
Dear Mary, Thank you very much for the kind 10 point review! We are very happy that you enjoyed your stay at our hotel :) The walk can be a bit challenging but our view on top of Ürgüp is all worth it! Regards, Metin Dinler Hotel Owner
Reviewed: 25 September 2024 · Stayed in September 2024
Verified reviewAbsolutely magnificent! Beautiful room and superb staff Dora is awesome!. Excellent breakfast. Great location! Very clean.
Nothing
Dear James, Thank you very much for the kind review! We are very pleased that you liked every part of your stay with us. It was a pleasure hosting you at our hotel! Hope to host you again :) Lots of love from Cappadocia! Metin Dinler Hotel Owner
Dear James, Thank you very much for the kind review! We are very pleased that you liked every part of your stay with us. It was a pleasure hosting you at our hotel! Hope to host you again :) Lots of love from Cappadocia! Metin Dinler Hotel … Show more
Reviewed: 25 September 2024 · Stayed in September 2024
Verified reviewVery clean & nice stafe
Cav room
Dear Mehdi, Thank you very much for the kind review! It was a pleasure hosting you at our hotel! Hope to host you again :) Lots of love from Cappadocia! Metin Dinler Hotel Owner
Reviewed: 23 September 2024 · Stayed in September 2024
Verified reviewLocation and landscape
No
Dear Sarunpat, Thank you very much for the kind review! It was a pleasure hosting you at our hotel! Lots of love from Cappadocia! Metin Dinler Hotel Owner
Reviewed: 17 September 2024 · Stayed in September 2024
Verified reviewI loved the staff’s they were so friendly and willing to help me with any questions or information I needed. The room was very clean and ready in time ,Breakfast was delicious.I would definitely go back to canyon cave hotel it was wonderful.
I loved the view
Dear Andrea, Thank you very much for the kind review! It was a pleasure hosting you at our hotel! We are very pleased that you liked every part of your stay with us. Hope to host you again :) Lots of love from Cappadocia! Metin Dinler Hotel Owner
Dear Andrea, Thank you very much for the kind review! It was a pleasure hosting you at our hotel! We are very pleased that you liked every part of your stay with us. Hope to host you again :) Lots of love from Cappadocia! Metin Dinler Hotel… Show more
Reviewed: 31 August 2024 · Stayed in August 2024
Verified reviewThe location overlooking the valley is fantastic, the rooms are beautiful and spacious, and everyone in the staff is extremely courteous, friendly and helpful - all our tours were easily sorted out and booked. The breakfast is delicious and the terraces are great for enjoying a wine or a chat. 20/10
That we couldn't stay longer
Dear Orlando, Thank you very much for the kind review! 20/10 is very generous of you :) It was a pleasure hosting you at our hotel! Hope to host you again. Lots of love from Cappadocia! Metin Dinler Hotel Owner
Reviewed: 13 August 2024 · Stayed in August 2024
Verified reviewThe room size was good, the location was 10-15 mins walk to the centre of Urguo via some pretty steep roads. The room comes with a nice bathtub. If you don’t mind sleeping in the heat, it’s a good place to stay.
Our room had no AC, even though AC was advertised. When we asked to change rooms, the staff informed us none of the rooms has AC. On booking.com every room had AC listed. It felt very dishonest. We slept in a hot room every night and had difficulty sleeping. We also thought the breakfast was lacking, and ended up eating breakfast elsewhere on most days. It’s not a real cave hotel, just a regular hotel with the walls plastered - but it does look nice.
This is a message for our future guests: This guest has given a negative review purely because of his own mistake and requested a refund that we can not give without requesting authorisation from Booking.com. Our listing has never promoted Air Conditioning (AC) as most of the boutique cave rooms in Cappadocia are not allowed to install them. This is to maintain the natural authentic form of the caves. The rooms are real caves in which families have lived in 200 years ago. The main feature with cave rooms are that they stay cool in the summer and keep the heat in the winter. That is why people of Cappadocia have chosen to live in the caves back in the days. We do provide our guests fans for free when requested. Regarding the breakfast, we do provide a Traditional Turkish Breakfast called Serpme Kahvaltı in Turkish. It is a breakfast style that fills up the table with lots of delicious alternatives. I hope this message will clarify most of the issues mentioned in the review. Regards, Metin Dinler Hotel Owner
This is a message for our future guests: This guest has given a negative review purely because of his own mistake and requested a refund that we can not give without requesting authorisation from Booking.com. Our listing has never promoted… Show more
Reviewed: 31 July 2024 · Stayed in July 2024
Verified reviewReviewed: 10 July 2024 · Stayed in July 2024
Verified reviewThe reception and breakfast staff were exceptional as was the individualy served breakfast-the mememen was the best we had in Turkey.The bathroom was huge and the large spa bath was spotless.
Nothing
Dear Terrence! Thank you very much for the kind review! It was a pleasure meeting you :) Hope that your travels are going well! Lots of love from Cappadocia! Metin Dinler Hotel Owner
Reviewed: 1 July 2024 · Stayed in June 2024
Verified reviewThe staff are very nice and professional. They even let me checked in early (took a night bus from Denizli). The room was huge and I especially loved the bathroom and jacuzzi. Breakfast was also a lovely spread of local mezze
No aircon but they can give a fan
Dear Karen, thank you very much for the kind review! We are very happy that you are pleased with the room, breakfast and the hotel staff. Reviews like these motivates us to be even better! Air condition is not allowed in cave boutique hotels in order to maintain and protect the natural form of the place. Greetings from Cappadocia, Metin Dinler Hotel Owner
Dear Karen, thank you very much for the kind review! We are very happy that you are pleased with the room, breakfast and the hotel staff. Reviews like these motivates us to be even better! Air condition is not allowed in cave boutique hotel… Show more