Reviews of Crestium Taksim Prive & Spa
Lamartin Caddesi No:14, Beyoglu, 34437 Istanbul, Turkey
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Reviewed: 3 September 2025 · Stayed in June 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewLocation
Poor Brake fast , no free sauna . 1 elevator only . No ice when we order ?! Staff not helpful . TV only Turkish channels?!? AIR condition make noise .. late house keeping not allowed ..
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 23 May 2025 · Stayed in May 2025
Verified reviewThank you for good service.
Reviewed: 6 May 2025 · Stayed in April 2025
Verified reviewGood location
Breakfast was not really good, staff was unhelpful...they refuse to take cards for payment for transer and ask for cash in TRY. Barely speak english...very strange experience.
Reviewed: 28 February 2025 · Stayed in February 2025
Verified reviewThe location was fine.
Facilities of the room.
Dear Guest, First of all, thank you for sharing your experiences with us during your stay. Feedback from our valued guests like you is very valuable to us in terms of continuously improving our service quality. We will review every aspect of the services we offer in order to keep your comfort at the highest level during your stay at our hotel. We would like to state that we will take the necessary steps to make improvements regarding the basic needs and other services in the rooms in line with your comments. Our aim is to provide a unique and satisfying experience to each of our guests. You can be sure that we will take all necessary measures to provide you with a better experience on your next stay. We are very happy to welcome you again and thank you for your interest. Best regards, Guest Relations Office
Dear Guest, First of all, thank you for sharing your experiences with us during your stay. Feedback from our valued guests like you is very valuable to us in terms of continuously improving our service quality. We will review every aspect… Show more
Reviewed: 27 February 2025 · Stayed in February 2025
Verified reviewVery nice and clean hotel.thank you for everything
Dear guest, Thank you for taking the time to provide us with feedback. Your feedback is important to us. We are very happy that you enjoyed your visit. Our goal is to provide each of our guests with a unique and satisfying experience. The comfort of our guests is always our priority. We look forward to welcoming you back on your next trip. Best regards, Guest Relations Office
Dear guest, Thank you for taking the time to provide us with feedback. Your feedback is important to us. We are very happy that you enjoyed your visit. Our goal is to provide each of our guests with a unique and satisfying experience. The c… Show more
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewOnly the location that’s the only good thing
We had a horrible experience here and realised almost all the 5 star reviews are paid/fake. We had a lot of issues the mains ones being; The lock on the door for the room we were given got jammed and we couldn’t open the door. They have this as a recurring problem so the security is not good because of this. The breakfast is very bad and gave us diahreea. The elevator is slow and sometimes doesn’t work. The staff are not welcoming and do not accommodate our needs. We asked our room to be changed as it had the issue with the lock but we had to wait for the next day for them to fullfill this simple request. There are frequent power outages in this hotel and although there is a generator that brings power back, there are time at night when there is no light and it is very scary. Most problematic of all is that the hotel may very likely be haunted. There are very weird noises at night and the hotel has 4 levels of underground which the elevator seems to automatically go to. PLEASE Avoid if possible even if you are tempted by the cheap price please avoid.
Dear Guest, Thank you for taking the time to provide us with feedback. As a hotel that aims to keep guest satisfaction at the highest level, your feedback is extremely important to us. Thank you for sharing your experience with us regarding your stay. First of all, we would like to state that we are sorry for the problems you experienced. After the door lock problem you experienced, since all our rooms were full on the night you experienced the problem, a room with a view on the top floor was allocated to you as soon as possible the next day. Our guest elevator in our hotel cannot go down to the -4th floor. Only the staff elevator goes down to the -4th floor. You may have used the wrong elevator. The power outage occurred not only in our hotel, but also on the entire street. The generator was activated in the 20th second of the outage and there were no other power outages throughout the night. We are sorry for the stomach discomfort you experienced and wish you a speedy recovery. After the checks, no food complaints were received from other guests staying at our hotel. You may have had stomach upset due to the food you ate while visiting the city during your holiday. Ensuring your satisfaction and meeting your expectations in every stay is our priority. We assure you that we will take all necessary measures to provide a much more positive experience in your future stays. We are very happy to welcome you again and thank you for your interest. Best regards, Guest Relations Office
Dear Guest, Thank you for taking the time to provide us with feedback. As a hotel that aims to keep guest satisfaction at the highest level, your feedback is extremely important to us. Thank you for sharing your experience with us regardin… Show more
Reviewed: 17 January 2025 · Stayed in January 2025
Verified reviewNice hotel,friendly staff,clean ,near taksim square,good breakfast and spa.thank you for good services.see you next time.
Nothing.
Dear Guest, Thank you for taking the time to provide us with feedback. As a hotel that aims to keep guest satisfaction at the highest level, your feedback is extremely important to us. Thank you for sharing your experience with us regarding your stay. We are glad that you were pleased with the location of our hotel and the breakfast. Our aim is to provide a unique and satisfying experience for each of our guests. The comfort of our guests is always our priority. We are very happy to welcome you again and thank you for your interest. Best regards, Guest Relations Office
Dear Guest, Thank you for taking the time to provide us with feedback. As a hotel that aims to keep guest satisfaction at the highest level, your feedback is extremely important to us. Thank you for sharing your experience with us regardin… Show more
Reviewed: 14 January 2025 · Stayed in January 2025
Verified review1. Location is perfect, close to Taksim Square and metro 2. Ladies serving in restaurant and room servise was welcoming 3. Brekfast was ok. Enough selction and nice olives!
Attention to room technical things needed- those shortages to be noticed and reported by cleaning ladies to hotel manager. 1) Room shower drain was not having enaugh throughput, so water was going away very slow.2) Bathroom door handle was isntable and could fall out by any harder pull. So we were carefull. But, at the moment of check out, hotel manager came personaly to ask if we were satisfied & i had possibility to highlight theese shortages. So, interest to rise service was present, and hopefully some fixings.to room was made after we left :)
Dear Guest, First of all, thank you for sharing your experiences with us during your stay. Feedback from our valued guests like you is very valuable to us in terms of continuously improving our service quality. We are glad that you are satisfied with the menu of our hotel restaurant. It is important for us that you are satisfied with the helpfulness and friendly attitude of our staff. Our aim is to offer a unique and satisfying experience to each of our guests. The comfort of our guests is always our priority. You can be sure that we will take action as quickly as possible and make the necessary checks for the problems you have conveyed. We will review every aspect of the services we offer in order to keep your comfort at the highest level during your stay in our hotel. We will be happy to welcome you again on your next trip. Best regards, Guest Relations Office
Dear Guest, First of all, thank you for sharing your experiences with us during your stay. Feedback from our valued guests like you is very valuable to us in terms of continuously improving our service quality. We are glad that you are sat… Show more
Reviewed: 10 January 2025 · Stayed in January 2025
Verified review